I have noticed that on my Era 100s, when I pause music the status light will flash white, then after a while it will rapidly flash orange and then turn solid white. My music still pauses no problem. If I unplug the speaker for 10 seconds and plug it back in, this goes away for a while but will come back. Any idea what is going on here?
Answered
Status light
Best answer by Airgetlam
Seems odd, certainly. Have you read the LED states FAQ?
I would recommend that you submit a system diagnostic within 10 minutes of experiencing this problem, and call Sonos Support to discuss it. Don’t post the resulting diagnostic number here, they get sensitive about GDPR.
There may be information included in the diagnostic that will help Sonos pinpoint the issue and help you find a solution.
When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.
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Seems odd, certainly. Have you read the LED states FAQ?
I would recommend that you submit a system diagnostic within 10 minutes of experiencing this problem, and call Sonos Support to discuss it. Don’t post the resulting diagnostic number here, they get sensitive about GDPR.
There may be information included in the diagnostic that will help Sonos pinpoint the issue and help you find a solution.
When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.
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