Answered

Hi, I have a playbar, 2 x play 1's and a connect/ turntable set up in my house which works fine. I have recently built a gym at the bottom of the garden and would like to set up a new Play 1 but I'm getting nowhere. The gym has it's own router which is hardwired to the house broadband via an underground Ethernet cable. It therefore runs off the same TalkTalk connection but via a different router so I have one network in the house and a separate one in the gym. I first tried to set up the Play 1 in the gym but it wouldn't get past the pressing the play/ volume up buttons together. The light flashes green and then after pressing goes orange and nothing happened. I then resorted to connecting it to the house network but when I plug it back into the gym it is lost from the rooms on my sonos controller. What is confusing me is that whilst in the gym (and connected to the gym wifi) I can still control the Sonos in the house (which are connected to the house network). If this is possib

A quarter of the year nearly over and still no Airplay 2? Anyone know when this is gonna be released on Sonos. Appara it was suppose to be released early 2018 they said when the Sonos One was released back in November?

I'd expected that Sonos would have timed their Australian release to Amazon's but apparently not. No ETA from what I can see either. Has the community found any workarounds?

Greetings - just setup my new Playbase last night and all is well except for one issue. The volume adjustment from my remote requires me to push the up or down button on my remote for every change of level instead of allowing the button to be held down for continuous, flowing changes. I use a Logitech Harmony 900 (in IR mode for the Playbar). Does anybody know if there's a setting for this or is this normal behavior? It's annoying since there's no visual indication of level. Thanks!

Hi I have got a BOSE Companion 5 that i am trying to add to my setup via a Connect. I am connecting the 2 via the Audio out on the connect into the auxillary input on the Bose (this is located on the sound module Puck) I thought this would be a simple exercise but i am finding that i am only getting the faintest sound out of the speakers with no Bass at all. My current setup includes a number of Play 1s throughout the house plus a B&W Zepellin attached to a second connect which also links to my Rega Turntable. any ideas as to how i can get this to work ?

Help! My kids have managed to change the language settings on my CR200 to Chinese (or something like it - i don't understand a Word of it but it looks like chinese characters). How do I reset the Controller back to English Language? I'm not able to navigate through the menu since I do not understand any of the menu text...

Hi all, A client of mine has multiple Sonos speakers throughout his house all connected with AMP's to a main amplifier. The AMP's where all connected through WiFi. A problem occurs after listening to music for some time, where the audio starts to play with a small delay in different rooms. Im guessing this is because the AMP's are connecting to different Unifi AP's as the house is quiet big (small lag). No is there a possibility to connect all these AMP's to 1 Unifi AP-AC-Pro's secondary port, as they are situated next to each other. He already tried this himself (connected a switch to the secondary port of the Unifi and linked all the AMP's). Result: no music. Im reading about network loops etc. Problems. Im going there tomorrow to fix things and so far i've come to the conclusion that I need to disable the WiFi on all the Sonos products to get them to work wired. Anyone got any tips for me? Cheers

I have a sonos one connected and trying to connect a echo spot and can't! Help

This question never came up in years of use but now it has (long story). Does it output in some uniform format, or does it output in whatever format the digital input was in, e.g. if mp3 then mp3, if flac then flac, etc.? I'm considering a headphone amp-+ DAC that may not accept flac. (Guess it wasn't such a long story.)

Is it possible to connect a speaker model One with another speaker model Play:1 to create a stereo system?

update to 8.5.1 Did an update on my windows 10, Samsung Galaxy tab S2 and Samsung Galaxy phone S8 today... almost... Phone says its not compatible. Anyone else have a problem? is this specifically a Galaxy S8 issue, or are other phones also incompatible?

We've determined there to be an issue with Dolby Digital playback devices (including the Sonos PLAYBAR) and Samsung televisions in the JS and JU series. An example of a TV model number of this line would be the Samsung UN55[b]JS[/b]8500. The optical output from these televisions doesn't pass a consistent signal to devices wired in through that connection. This could present when you're watching any Dolby Digital content through the TV's optical connection. As a workaround if you're using one of these TVs, you can set the output of the TV to PCM (Stereo). There isn't any issue currently with that TV streaming stereo content to the PLAYBAR through the optical. Otherwise, you can look into using a different device. Some suggestions for setups and community recommended devices can be found [url=https://en.community.sonos.com/home-theater-228993/home-theater-and-television-recommendation-megathread-6735001]here on our megathread.[/url] We are working with Samsung on this issue, but there

I use Downcast to aggregate the podcasts I listen to.

I purchased a sound bar and wired it to my tv and connected it to the connect amp with speakers to create surround sound. After 24 hours the sound bar broke. The good folks at Sonos sent me a replacement, I reinstalled it but now I cant get audio from rear speakers. Please help me, how do I connect the connect amp speakers to my new sound bar?

I've recently purchased a Playbar, Sub and 2 x Play 1's. I am using an LG 55EF9500 TV and a Logitech Harmony Elite remote. I originally setup the remote using IR to directly control the Playbar, as if it were a standard TV remote. Sound went up and down just fine. The Playbar blinked it's light each time so you had some sense of it receiving the signal (which I liked) but the LG TV gave out an annoying message. Since then, I've added the Sonos Playbar as a device to my Logitech Harmony Elite remote. I guess this means that it's now being controlled by my hub over wifi. No more annoying TV messages when sound goes up and down (which is good), but also no more blinking light on the Playbar, which I miss. Is there a way to bring back the functionality to the Playbar indicating it's receiving volume up/down or do I have to give that up? I've had a read of some of the Logitech Harmony posts and articles, but can't seem to find info on this. Maybe I just need to get used to kn

I can't get Alexa and Sonos to sync up. I bought the new Sonos one and tried going through the setup. Alexa says hello on the Sonos but when I say discover my devices I get "I can't find any devices - go to the alexa app and enable that skill. I do that and then click add device (all my other stuff is in the app) but no joy, very frustrating. I ran a diagnostic report (8053297)

I can play my spotify playlist through Sonos ok. But when I want to add a new song to the playlist, I can't because the add option is greyed out. Anyone know how to do this?

Hi I have a playbar and two 3’s set up for surround sound. Had them working with great sound last week. Been away for the week and come back to only sound from the playbar and a faint hissing from the 3’s. Have looked at the sonos advice and nothing is relevant. Any ideas? Very frustrating and missing the sound

I cannot add my music file. My PC controller 8.5 gets an error message says "the computer is not responding" (computer is otherwise fine). Checked firewalls and they allow access.

I've been out of the picture for a bit and sudenly find myself struggling to achieve something that I previously had no difficulty with: 2 sonos setups on one network, with no funny stuff like separate subnets. This used to be really easy and I used it to get past the 65k track limit; now, I want to keep my 5 year old out of the main system! But now, whenever I turn system 1 back on again, the android controller on which I set up system 2 loses contact with system2 (and system 1 for that matter). Has something changed? Admittedly, previously I was using a CR100 (but I promise this isn't the focus of this question; for me at least, that ship has, with more than a couple of sniffles, sailed).

Hi guys, I have a Playbase and the speech whilst watching anything is not clear. I find myself rewinding stuff to try an make out what was said.. I’ve tried the speech enhancement feature and it makes little to no difference. Our living room is quite big with vinyl floor and we have a vaulted ceiling. Could the room be too big for the Playbase? Is the playbase only suited to smaller rooms with low ceilings? It’s such a shame because it is loud enough and looks cool , but the quality is quite poor :?

Do both rear speakers have to be the same? I wanted Alexa in our media room, so have a Sonos One and a Sonos Play 1. Can those be rear speakers together? Setup says they don't match, so no can do??? Seems a bit arbitrary. Both speakers are the same, one has Alexa, but same speaker.

I have 2 sonos plays set up as surround with a sonos playbar. The left one keeps dropping audio every couple of seconds consistently. It is hard wired in with a network cable. I ran a diagnostics - this is the number 1492453848. Please could you take a look and see if anything is wrong? Thanks.

I got my Sonos One about 2 weeks ago and everything worked fine for a few days then all of a sudden silence. Alexa no longer works on the speaker. Disabled it then reenabled it to no avail...HELP!!

Living in a crowded area with 20 different 2.4GHz wireless networks around is really frustrating with Sonos. I've invested in many speakers and I'm constantly getting queues of podcasts either skipped 2 minutes into each 1hr podcast or the playback stops altogether because of interference... really annoying when you're listening from the shower or busy in the middle of something around the house. I've called Sonos tech support and while they are excellent, the best they could do is have me put my system in Bridge mode which didn't solve the problem. Apparently the speakers I have all do support 5GHz (contrary to what most say) because when you have a Surround setup it uses 5GHz to communicate between the speakers. So PLEASE let me enable 5GHz on all of my other speakers to avoid this interference. If the hardware exists in the speaker, let me use it!!! I understand it won't have the same range with 5GHz but I don't want range anyway. I want flawless playback. I've invested a l