Answered

I was speaking with customer service a few days ago and they mentioned that new Sonos speakers are typically revealed toward the end of the calendar year. Is there a particular event where they show them? The design aesthetic of the Sonos line is what I might call mid-century modern or utilitarian. The Sonos One seems to improve things a bit over the Play:One. I seem to remember that they came out with a 'jazz' verison of the Play:One. Maybe there were a few other special editions as well. Does anyone know of any plans to redesign the visual aesthetic or possibly add more speakers to the line? Would love to see a Play:Seven added to the lineup.

I've spent a few weeks trying to understand the capabilities of Sonos speakers - think I'm getting there. For a few years I've been using iMac/iTunes to Airplay music to 3 speakers around the house, but the arrival of an Echo dot and having signed up to Prime music (limited package) means I want to make more of this. Please could someone help to clarify my thoughts, concerns and fears... 1) Looking to buy 3 Sonos Ones & Playbase. (Likely the Echo Dot will be redundant, but feel it's worth buying the more recent 'Ones' than Play 1s.) 2) It sounds like I can still stream my iTunes library/ Playlists via the Sonos App. Presumably I could also control this from my iPhone/iPad as long as the Mac remains switched on? 3) Sounds like Airplay 2 is also on the way (including Playbase?). Not sure how this would necessarily improve things, although I've read about failings in the Sonos App when it comes to functionality but don't know what. Presumably I can still play songs, add a queue of so

I'm trying to decide between a pair of sonos ones or a pair of play:1s + an echo dot. I understand that at the moment, it is not possible to pair the play:1s directly with a dot (because Alexa is not room aware), meaning that Alexa will talk back through the dot, rather than through the play:1s. Is the functionality to directly pair a dot with a sonos room (so that alexa replies through the sonos system) likely to be incorporated in the future? The main reason for asking is because I will be mounting the speakers in the far corner of my kitchen, and think it may be better to go for the play:1 + dot combo so that I can position the dot more centrally for picking up voice. I'm not sure whether it is overkill going for a stereo pair of sonos ones - is it true that only one would have Alexa activated in any event? Any guidance appreciated!

I just returned my full Sonos system (10 speakers) because of Audible was not available.

Hi folks, sorry if this has already been answered elsewhere but I’m thinking about buying a Sonos One and am interested in finding out more about how it will integrate with an existing Echo Spot. For example, I currently set an alarm in the morning via the TuneIn skill on the Echo Spot, so I get woken up to the radio and it plays through the Echo Spot. If I want to play the radio through my current Sonos PLAY:1, then I have to stop the radio playing through the Echo Spot and then tell Alexa to play the radio (“Alexa play Radio 2 in the bedroom”). If I get a Sonos One then is it possible to do the same thing through the Sonos, or would I have to keep doing it through the Spot and have the radio playing through the Spot? Also I’m wondering if there’s any issue with commands, i.e. currently if I say “Alexa play some Bruce Springsteen in the kitchen” then it will shuffle songs on the Sonos PLAY:1 in the kitchen. What happens if I have a Sonos One in the same room as the Echo Spot n

Is it possible to report stolen devices to Sonos so to block use or detect where the devices are used if connected in the future?

Can you link a stand alone Sonos play 3 to Amazon Alexa?

I cannot work out how to link all these devices so i can control Spotify with my voice using my Sonos One, does anyone have simple instructions on how to do this?

My wife and I have two separate Spotify accounts. Our Sonos apps have our own Spotify account on our own phones. We each have Alexa on our phones. We tend to control our Sonos with Alexa. Alexa will only play using my Spotify account - if I'm driving I can't listen to Spotify if the family are listening on Sonos even though my wife is there with her phone and account. How can I make Alexa/Sonos choose the Spotify account of the phone that's connected to the sage WiFi Is there anyway round this?

Title says it. some posts seem to indicate that's how autoplay works (or doesn't). After the signal that triggered autoplay goes away, why doesn't it revert to what it was playing before? maybe with a configurable timeout? This seems like such a big oversight...

I’ve just bought a pair of One’s & am enjoying them as my dining room set up in stereo. I find the sound acceptable for casual listening. I’ve got a classic Nad 3020 amp & monitor audio Rs1’s in the living room. I love the sound of this set up. Is hooking up a connect to these a better option than say buying a Play 5? Sound quality is very important to me but I’m not running audiophile quality equipment. How does the connect sound? Any input appreciated.

I tried to fix this a couple of years ago but was never successful. I've tried all the suggestions I see on line. Please advise how to overcome this irritating problem!

Just added a Sonos Playbar to my TV (just put down new hardwood floors and wanted to eliminate all the wires from my old theatre surround sound system). I already own 2 Play 5s and 2 Play 1s so staying with Sonos was a no-brainer. Setup,of the new Playbar was fast, easy and flawless. It sounds great both for tv shows and for streaming music. The remote control setup for volume control also went flawlessly. The only issue I'm having is with the IR repeater. I can't seem to turn off the tv using the remote unless I st d with the remote controller 2 inches from the Playbar's IR receiver window (yes the app,is set up correctly). Should the IR indicator light come on when I send an on/off signal the same way as when I send a volume change signal? It doesn't. Any ideas?

I have been using a Playbar with a Sony Bravia for several months. No cable box, just a Xbox and the apps on the TV. Now, all of a sudden, the sound from the Xbox still works but no sound from any of the apps (Netflix, MLB, etc.). Any ideas?

Hi there I have two Sonos One, they are set up to my home WiFi and connected to Amazon Alexa and Spotify. The Spotify is lnked to the account, which is also Premium. It works when i play music via through the app, however, it doesnt recognise that spotify is linked when ask Alexa to play spotify music. What can I do to resolve this, as everything that i believe needs to be done to link Spotify, Sonos and Alexa has been done.

Hi, I am looking at a 2 year old sonos sub on eBay which is described as in new condition. Before I bid I want to know if there has been a change of model since the sub was launched because I want to purchase the most up to date model.

Hi, can I ask if it's possible to link Sonos One speakers to a standard (rather than a smart) tv?

Playing tv through my connect:Amp. I have a Connect:Amp and would like to play tv / movies through the system speakers. I have a headphone jack on the back of my TV with a converter extension to RCA. I plug in the jack to the tv and the RCA extensions to the Connect:Amp. I switch my tv to jack / optimal output and then go to the sonos app to choose line-in. It looks like it’s all working fine but there is no sound. What’s the deal? Thanks.

I have a Marantz NR 1604 Receiver. The TV is connected through the HDMI output, Direct TV box and DVD through HDMI inputs, and my phono preamp through the CD audio inputs. What should I use to connect my Sonos Connect to the receiver?

I currently have a Sonos Connect operating through my PC with line in (aux) which then send the signal to my Play 5. My question is, if I plug the aux line in directly into my play 5, can i then connect to other speakers without the Sonos Connect? Will the play 5 act as a connect as it is directly connected to the PC through aux (line in)? I am hoping to buy two new Play 1's but before I do I was wondering if I can sell my Sonos Connect to be able to put the money towards these.

Hi, I was wondering if Sonos has a limit on the number of devices you can use on one network?

Can someone please tell me how big are the three woofers and three tweeters in the Sonos Play:5 second generation. With size I mean like 4" inch or 5" inch ?

Nakamichi Shockwafe Pro 7.1Ch DTS:X 600W 45-Inch Sound Bar with 8" Wireless Subwoofer & 2-Way Rear Satellite Speakers. I was looking to maybe sell my playbar and get the above system instead. I mainly want a soundbar that is wireless for playing movies. I torn whether to stay with Sonos and buy the Sub but that an extra $600 when I can get all that above for $650. It looks like Sonos is not ever going to offer DTS support. So I will never be able to get the best sound from my Blu-ray or 4k discs. I just wonder how many of you have the 5.1 set up is it worth it? What speakers do you use for back surround? Are the play 1s good enough or would you recommend getting the play 5s for surround?

I have an Echo dot ported to powered speakers and a Sonos One in the kitchen. When asking Alexa on the Dot to play something it tells me Amazon Music is already playing in the kitchen and I need to set up multiroom music in Alexa, meaning the voice assistant obviously "sees" the Sonos One. How do I do get that multiroom setup going in Alexa?

I purchased my Sonos Play 5 speaker many years ago (2012?). When I bought it I was informed that i must also purchase a Bridge, which I did. Can I remove the Bridge from the set up?