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Contributor I
June 22, 2018
Answered

Dealing with storage limitations

  • June 22, 2018
  • 13 replies
  • 1805 views
I've had a Sonos system for a couple of months now, and already, "my Sonos" will no longer hold any more albums or playlists. Is there a simple work-around for this problem? Is that what "My Cloud Home" and "Plex" are for, since both are add-on services for Sonos?
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    Best answer by bockersjv
    The limit afaik is on the indexing. The index is held in each and every one of the Sonos Players. The restriction is because the older players have a limited amount of memory and Sonos would not want to increase the limit and effectively end the life of older players.

    The index is limited by the number of characters in the music file tags. You could use a tool like MP3 tag to clean these and create a more room.

    13 replies

    Prodigy II
    June 23, 2018

    Repeat, It is not the size of the collection but the index of that collection. If you cut the music tags down to the bare minimum you can index a lot more. If the tags are long with loads of info the numbers start to fall. Therefore it is very difficult to specify exactly what the limits are. 65k is the guide given by sonos. Back when the early players were introduced I doubt they anticipated music collections so large or tags getting that long.


    Exactly, that small Sonos memory is required to store the relevant tagging information that Sonos uses (we can probably assume that tags like "Year" and "Composer" are ignored and don't count towards memory usage as they are not displayed anywhere, and that artwork is only read on-the-fly and not stored), and that any track count is a useful guide. But the inability to get either count (total tracks or memory used) from our Sonos systems is annoying.
    June 23, 2018
    Is there an easy way to at least see how much Sonos storage I'm using?
    There used to be, but Sonos removed it not that long ago. My understanding is that you now need to submit a diagnostic and then ask support to tell you the result - hardly convenient, IMHO.
    controlav
    Lead Maestro
    June 24, 2018
    Hold on a second, the OP is asking about "my sonos" limits, isn't that the new name for "sonos favorites"? (I am away from home right now so cannot verify). If so then yes, there is a limit to the number of Faves (50-ish I think). The limit that the other replies refer to is the 30,000 song limit for Library storage. I think the limit for Sonos Playlists is 4000. I can't think of any others off the top of my head.
    Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.