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Everything was working fine. Then I went away for a week for work came back and Alexa won't play the music in the correct room. I'll say "Hey Alexa, play music in office", it will then say "playing music in office" and start playing the music in the living room. When I look at the app, it shows it's playing in the living room. I will have to then physically stop music in living room and then play music in office. Anyone else having this issue? Just started happening.

Hi All, I am having a problem, that after searching the support community nobody seems to be having so I am hoping you can help. My System Bedroom (2 x Play 1’s set up as a stereo pair) Kitchen (2 x Play 1’s set up as a stereo pair) Portable (1 x Play 5) Living Room (1 x Playbar, 1 x Subwoofer, 2 x Play 3’s set as surrounds) I have 3 echo dots, one in the Living room, bedroom and kitchen. I have set up my sonos system on the Alexia app and all rooms are seen in the devices section of the app and all account linking went as it should have. When a ask Alexia to play music in the Bedroom or on Portable all voice commands work as they should but if I ask Alexa to play music in the kitchen or the living room she replies in exactly the same way as for the Bedroom or Portable but no music plays. I have done all the usual, rebooting everything including the router, disabling the skill in the app and setting it up again but I have exactly t

I would be interested in people’s views on the new Alexa enabled Sonos? I purchased on the other week but find its functionality very limited. It will not fully operate my other Sonos units. In addition to this I have it connected to my Hue lighting system although it works some of the time I do find it very temperamental

I might be jumping the gun here, but I want to have my ducks in a row in advance. My Sonos collection is growing fast. Started with a 5 a couple of weeks ago, added a Play a week later and now according to UPS tracking, I will be receiving my Sonos 5.1 system tomorrow. Everything seems to be incredibly simple to set up, but I am not sure of one thing. I will be adding another Sonos 5 for a stereo system in the same room as the home theatre. How do I get the subwoofer (only) to play with my two Sonos 5 speakers setup as a separate stereo system? As an aside, I will be adding the second 5 as soon as I get the 5.1 system set up.

Hi all, I currently have a DAB radio connected to a connect amp via line in. The connect amp is grouped with a couple of other speakers / connect amps so when the DAB radio is turned on it is played in all zones. I was looking at upgrading my current DAB radio to the below http://www.eu.onkyo.com/en/products/cr-n775d-146574.html?tab=Stage What would be the setup I need to connect this input so it works in the same way as my current setup? I note this has a built in amplifier so I presume the speakers would need to connect to this unit? Do I therefore need a sonos connect? And if so what would the connections need to be? I was planning to get another connect amp for a new zone but if I could get a connect instead and use my current connect amp elsewhere it I would be cheaper. Is it possible to use a connect amp with this new input? I'm currently re-wiring my house and hoping to put the connect or connect amp some distance from the speakers/input unit. But can't seem to

Does wemo work with Sonos one? Specifically the outlets, also what skill is that under

I have 2 Play 1's in pair as my 'living room', 1 Sonos One as 'bedroom sonos', and 1 Sonos One as 'bathroom sonos'. Right now i am noticing that when i physically touch the button to lower the volume of one group speaker it only turns down that groups volume when i am playing the same music on all 3 groups. Before i got my Sonos One's i had my 2 Play 1's setup as 2 groups: 'living room' and 'bathroom'. I feel i can distinctly remember that when i played the same song on both the physical volume would turn down the music together. Am i wrong? Has this been the way it works all along and i am wrong? Do you have to use the app exclusively to turn down the volume on all the groups by the same amount?

I setup the new Alexa beta and everything linked properly. I restarted speakers so everything should be all set. But when I try and start Sonos initially, Alexa tells me that "XX room is not responding". If I go directly to the Sonos app and start the player that way, I can get Alexa to at least recongnize the player. The issue I am having at this point is if I say "alexa, play "fill in the blank" in XX room", alexa will respond that it will play it but the sonos player will just resume whatever I manually started. I can't get it to change music at all. All I get is the ability to start whatever I was last playing. Hope this makes sense. I know the beta is only 5 minutes old but hoping someone can help!

Hello. I want to buy wireless speakers that I can connect wirelessly to play audio from a smart TV. Can the Play:1 or the Sonos One do this without me needing to buy a soundbar also?

I’m using an Echo Dot with a couple of Sonos Play 1’s, I cant however get Alexa to play Spotify on my Play 1’s. Alexa just returns “Spotify is not supported on this device” If I start my Spotify stream from the Sonos or Spotify App then Alexa can control volume and track but I can’t control by artist, album or playlist Should this work or is it just a case of waiting for a Sonos update?

Can any of you good people tell me.....one why can’t I play Apple Music form Alexa dot via Sonos if playing Apple music at the moment it is not possible does anybody know when it will be I’ve successfully linked my Sonos to my echo.but cannot get anything to play via the Alexa.

Is there a way to tell alexa to play music in multiple locations? I guess I am asking if there is a voice grouping option.

I heard that I can now associate my echo dot to my living room group so I don’t have to specify which room to play music in. So I can just say “play music” rather than “Play music in living room”. Is this true? When I look at the ‘living room’ group in the Alexa app, Sonos doesn’t show up as a device so I can’t add it to the group, even though sonos and Alexa are all connected and working well, albeit by having to specify the room name, which is frankly convoluted given I only have one Sonos room in my home. Please help.

2 days ago I set up two Sonos 1 plays in one room. All ok until I began the Trueplay part. SONOS app needs to get permission to access the iPad microphone. The app did not appear in the “Settings / Privacy / Microphone” section. I have created submitted this to SONOS support but have not heard from them for 48 hours - help!

Hi, I have two play 3 coupled in a stereo pair. I am planning to buy two stand to position them at the correct high but I would like to know which orientation is best: vertical or horizontal? I just read that play 3 in vertical can only produce mono sound. Can you clarify this? Thanks

How many regular speakers can I hook up to the Connect AMP?

Each time I try to update the Sonos software to 8.1.1 on an iMac it says there is an error but no further information as to how to solve this. For info: the internet is working fine, as is the system (Playbar + 2 Play 3s). Does anyone know how I might be able to update?

So with Sonos integrating Amazon Echo within their eco system a couple of questions: - If I install an Amazon Echo Dot in each room that I have Sonos speakers in will I be able to assign that particular dot to that rooms speakers? For example, I don't want to ask Alexa a question and then have all of the households Sonos speakers respond. - I assume using the Dots that as well as having full control of Sonos Music system I will also have full use of the usual Amazon Echo services i.e. Alexa, what's the weather forecast, and it will use that particular rooms Sonos speakers to respond? The potential is quite compelling if it's implemented well but good to get some clarification.

I recently added a Sonos One to my existing setup and have gone through the addition of the Alexa app, etc. I am able to tell Alexa to play music on one of my speakers, but even though I have set up "Groups" in the Alexa, she refuses to recognize them so I am only able to play on one speaker at a time. I have even deleted everything (all apps and settings), restarted from scratch, set up new groups with new names after Alexa recognized my Sonos speakers, but I am still unable to play music on a group as defined in the Alexa app. Any thoughts? Separately, Sonos One + Alexa is not playing nice (not working) with my Hue lights anymore following a recent update at the beginning of November whereas it was for a couple of weeks after my initial purchase, but, I have read elsewhere (on Amazon sites) that this is a known Amazon update problem that is hopefully being addressed by them. But, at a minimum, I am first trying to just be able to play music on more than one speaker at a time by

When will Sonos and or Alexa have a app support?

Hi, I have recently purchased an Echo Dot to go along with my two Play 1 speakers. When I setup the Alexa skill I created a group which contains the two Play 1's and the Echo Dot, however I can't seem to get playback to work through the Dot as well as the Play's (I can get it to play through the two Play 1's). Is this possible? Thanks.

Hi, I've got a zp80 hooked up to a Yamaha RX-V671 through optical out / in. This plays fine in itself but when grouped with other zones (zp100s), I get some latency issues with a very slight delay between this one and the others. Is this expected behaviour and is there anything I can do to easily resolve this? Cheers Bern

In the new Dutch and French communities the systems keeps logging me out. Every time I enter the forum I have to log in. A forum problem?

I mistakenly entered my wife's Amazon Alexa account in Sonos and want to change it to my account. I have tried for a couple hours to figure out how to delete the Amazon Alexa account in SONOS but I am still stuck. Please help!

I have a Bose Soundlink Air: https://www.bose.co.uk/en_gb/support/products/portable_speakers_support/soundlink_air.html and would like to connect it to my Sonos system. I already own a Sonos Bridge. Is it possible for me to connect the Bose speaker to the Sonos system? Thanks.