Listening Culture

I have a Sonos amp and I want to connect it only to a Sonos five. it's possible? how is it done?

I’m on the latest revision of Sonos iOS app, 15.9 Build 75146030 -- it’s been inconsistent and very difficult to work with.  I  believe we (Sonos Support and myself) have encountered bugs in how it reaches out to devices, discovers and even in the basic (re)configuration (which can be a royal pain).What is Sonos’s commitment to fixing this and improving the user experience here?

I really enjoy reading other members posts about their Sonos issues especially if it is linked to what I have setup. I learn by it. Other forums allow just a single digest email a day rather than receiving lots of emails throughout the day.I checked the settings but could not see a way of just receiving a single email a day. Is there?

I spend almost $2k on Sonos products and none of them connect to the App. It’s 2023 and there isn’t a simple way to connect. I’m about to get rid of this system. I’ve factory reset and synced my system 10 times and they keep getting deleted or the app keeps telling me to restore factory settings. Once I do, it shows up for 2 minutes then deletes the product. Seriously, why is it so bad?

Update to Sonos app from Apple App Store then IOS17.4 dev beta now the app does not work? Is there a work around to allow Sonos app to work in new iOS beta? 

Hi everyone,How can I investigate about the purchase date with a serial number of a Sonos One?Many thanks 

Thinking these constant updates are someone’s job security at Sonos…sonos never says what the updates are except bug fixes and performance enhancements. Are we talking changing the highs, lows, volume?? Any reason Sonos doesn’t go into detail on these updates and not use the generic every time bug fixes and performance enhancements. We get more info from Peter Pee on his YouTube videos. Even Apple gives more details and doesn’t have an update every month… 

When Sonos announces an update is available…does it usually mean app, speaker update..or both? I don’t see anyway of knowing in advance of doing the update.

Hi I am moving from states to Germany and seeking any information on using my system in Germany. Will it work with simple plug converters 

I recently upgraded my Sonos Playbar for an Arc with the discount and I wonder if I can gift the old Playbar to my daughter or has it been made unusable?Thank you.

SHORT VERSIONI will soon do a hardware upgrade of the S1-only components of a Sonos system that is currently split between S1 and S2, and want to unify those separate systems into a single S2 system. What is the correct process for doing this, particularly in regards to when I add the new components?The online documentation I have found does not directly address some of the concerns I mention in the long version. In several places it just says to follow the prompts, but that gives no overview of what to expect.LONG VERSIONMy current Sonos configuration consists of: S1-only compatible components running S1: Play:5 (Gen 1) x2, Connect:Amp (Gen 1) S1/S2 compatible components running S1: Move, Play:1 S2-only compatible components running S2: Roam I have ordered hardware upgrades for the Play:5s and Connect:Amp (Fives and an Amp), but am unsure of the best process for unifying the separate systems into a single S2 system.The only step I feel certain of is using the Product Removal Tool

Hi Sonos folks. I wanted to share an issue that I hadn’t yet seen info about here. I lost connection to my existing system and could not fully reconnect all speakers and other components by rebooting router, factory resetting speakers, etc. I did an online chat with a Sonos support agent who was very friendly and responded quickly. He instructed me to contact my ISP (Verizon) to have them enable “bridge mode” on my router to fix Wi-Fi network conflict issues between my Verizon router and my Google mesh network. I asked if my recently connecting a mesh point via an Ethernet cable might be the problem. The agent said no. As a test I disconnected the Ethernet cable from that mesh point and my Sonos connection issues were resolved after I rebooted my router.  Bridge mode is a common issue for many. But it wasn’t the issue for me. Connecting a mesh point via an Ethernet cable is what blew things up.  I hope this helps others. Peace. 

Link Google has successfully convinced a California federal judge that it did not infringe on Sonos' multi-room audio patents. As Reuters reports, US District Judge William Alsup has thrown out a previous verdict that slapped the tech giant with a $32.5 million fine for infringing on patents held by Sonos related to managing groups of speakers.The judge explained that Sonos' patents for the lawsuit "ostensibly descended from [a] 2006 provisional application." However, the company apparently didn't file the applications for the patents in question until 2019, and it didn't roll out the technology to its own products until 2020. That's years after Google, in 2014, presented Sonos with a plan to use multi-room audio technology while exploring a collaboration. Maybe we can get Chromecast on Sonos now, or Google Assistant on new speakers :) (JOKING)

I activated the credit for the discount on my 2 sonos one sl that i use for surround and intend on buying 2 era 300 to use as surround.The question is if i can still use my 2 sonos one sl or do they get deactivated or something like that?

It would be nice to have a Sonos widget on the upcoming Echo Hub and current Echo Show 15. This widget would display the current playing music or favorite playlists for easy control.

Looking to get the community’s advice/expertise on best placement and type of devices to use in our doughnut shop (front of house).  Ceilings are about 14’.

Hello community ! I came here for some help so any answers would be greatly appreciated . And please I only ask to lessen all the technical rubbish from your answers please and thank you . So basically a yes or no and if yes an explanation / instruction on how to . I know some technical stuff but am new to it all and it will drive me nuts and most likely confuse me lol . So here goes , I have had bad luck with my Sony Bravia A90J 4k tv , both my 120hz 4k hdmi ports have QUIT  working so,,, currently I have no use of getting Dolby Atmos sound or true 4K 120 hz video while streaming 4k content with Dolby Atmos sound available on my tv or with the PS5. :( My current set up is I have my Play Station  5 hooked up to my Sony tv’s hdmi 1 port ( Enhanced setting turned on with my tv settings for that hdmi output )and my Sonos Arc hooked up with the Digital optical cable ( that came with the Arc) to my Sony Tv digital cable input .My tv settings for audio is with the arc use turned off ( becaus

Hi - all of my other speakers, amps, and subs show up on my registered products list, and all the legacy devices show on the upgrades page except for one speaker, a Sonos 1. This speaker does show up on the S1 app.  How do I register it and also make it eligible for an eventual move to the S2 architecture.Thanks!

Hi there,in the app, I see the option to increase/decrease the audio delay, but is there a way to turn it off completely.I’m probably not using the Era as intended.. I have connected via the Line-In adapter to an old Yamaha Keyboard. Play is to use it as the speaker for the keyboard and an extra speaker for the room at other times. Even the low 75ms delay makes it difficult to play the keyboard and feel natural. 

What is the meaning of the term OTP in the About my system settings?

I think a baby monitor feature would be an amazing feature in the sonos ecosystem.  as a parent I have spent over 300 dollars on baby monitors when I already have a mic and speaker (sonos one) in all bedrooms and living room bestchristian 

Dolby Atmos music has completely changed the way I listen to music. But as most of us know, music mixed in Atmos can be hit or miss. But when you discover a great Atmos mix, it can be a pretty incredible and immersive audio experience. So here are some of my favorites:"Riders on the Storm" - The Doors"Take On Me" - a-ha“Space Oddity” - David Bowie“Into the Mystic” - Van Morrison“On the Run” - Pink Floyd“Impossible Tightrope” - Steven Wilson“Harridan” - Porcupine Tree“Exotic Contents” - Max Cooper“Chasing Utopia” - xPropaganda“End of Night” - Tears for Fears"Rocket Man" - Elton John“Drive” - R.E.M.“Come Away With Me” - Norah Jones"You Are the Frequency" - Orbital“Tour de France / Prologue / Etape 1 / Chrono / Etape 2” - Kraftwerk I play these songs from the Apple Music app on my Apple TV 4K through my Arc + Sub + Era 300s setup. I look forward to discovering other great Dolby Atmos mixes from this group. Enjoy!

Any chance that the Sonos app will support a widget for iOS 17s Standby mode? Kind of seems like a no brainer really. It’s almost like it was meant to be.