Home Theater

Bonjour à tous, Je n'arrive pas à me connecter au Bluetooth sur la Beam.J'ai essayé sur mon Samsung et sur un Apple, la barre n'est jamais retrouvé en Bluetooth. Lorsque j'appuie sur la touche Bluetooth de la beam,  cela clignote en orange.Auriez vous une astuce ?J'ai réinitialisé et cela ne fonctionne pas mieux.Merci

This is a basic setup question. Looking to use a Beam Gen 2 as the sound bar for my TV. I have in-ceiling speakers that will be powered by a Connect Amp (compatible with Gen 2) and it's main purpose is background music. Is it possible to group the 2 devices together and use the TV sound as the source for both devices (if I want to listen to the big game on all devices)? It looked like the only input sources (when grouping devices) were online services (e.g., Pandora, etc.), but I may have been missing something. 

Looking to add ERA 300 speakers to my surround sound, would like to install them on the shelf in the picture where the red circles are.  The speakers would be 10’ high, 10’ from the back of the sofa and 25’ from the TV (if that matters).  As you can see its an open floor plan with no good place to put them on the wall or on floor stands.  Would they be effective on that top shelf or am I wasting my money?    

HiI have a Ray which was purchased in December 2023, working fine via Optical all this time but this morning it just would not output sound and I could hear a faint clicking/popping from it.Rebooted it, no change.Unplugged optical, still the sameReset it via the button and it seemed to discover it ok but then said it was added but would not be shown until I rebooted it, which I did and now its back to flashing white with a popping/clicking sound.Do I need to get it replaced?

Seems my ARC soundbar volume is dropping momentarily at random when playing audio via HDMI (Roku Ultra).Curious if anyone else is experiencing similar behavior or has a fix / solution available?Symptoms:White status light on front of ARC soundbar shows  for ~1 to 2 secs before disappearing Volume is only reduced to low and is not disabled entirely Once white status light disappears, the volume returns back to normalMy first thought was the Sonos voice assistant was inadvertently enabled; however, I’ve noticed when enacting the voice assistant, there is usually verbal feedback plus the entire transaction usually takes at least ~5 seconds.Troubleshooting Attempted:Disabling Touch Controls via Sonos App to rule out phantom button presses (NO EFFECT)Setup:Roku Ultra connected via HDMI 1 to Sony TV Sonos ARC connected via HDMI 2 (ARC) to Sony TV ARC Sonos Voice Assistant Enabled Connected via Wi-Fi Microphone Enabled Thanks in advance!

Seems the TV Autoplay function on my ARC soundbar is not working consistently as I would expect.  When this feature is enabled, my assumption is any audio signal provided via HDMI to the Sonos ARC should take priority over streaming audio via the Sonos App (i.e., Spotify, etc.). This should in turn automatically switch the audio signal from streaming audio to HDMI when present.Curious if I have the correct understanding of how this functionality is suppose to work in practice? Anyone else experiencing similar behavior?Below are 2 examples of how the function is working for me today:Example #1Streaming music via Sonos App → Turn on TV to view any Roku Ultra video streaming app (i.e. Netflix, Hulu, etc.) Outcome (AS EXPECTED) - Audio signal auto switches from streaming music to streaming app audioExample #2View any Roku Ultra video streaming app (i.e. Netflix, Hulu, etc.) → Switch to streaming music via Sonos App → Switch back to viewing any Roku Ultra video streaming app (i.e. Netflix,

Hi, this morning I find my Beam gen2 flashing white light on top of the soundbar, after unplugging it and turning it back on it still not working I decided to try a factory reset.  Unfortunately nothing changes when I hold the infinity button and re plugged the beam.I submit a diagnosis * and now I’m waiting for Monday to call the customer service.Any suggestion?Thank you all!*Moderator Note: removed diagnostic number.*

Ich habe eine playbar an einem LG TV. Bei manchen Filmen, aus Netflix etc. habe ich bei manchen Szenen ein starkes rauschen und knistern. Das ist so störend, dass wir den Film ausmachen. Das ist nur beim streamen und nur bei manchen Filmen. Was kann man tun?

My Arc (hw version 1.27.1.13-1.2) has been miserable with my LG C2 losing HDMI ARC and switching to TV Speaker, only to get back to HDMI ARC again in a bit. But I don’t think this is an ARC or CEC issue, as lately I realize that with the TV turned off, listening to music with the Sonos App or listening to my turntable via a Sonos Amp has a similar problem! The must stops and there’s no audio.Watching carefully, I can now see in both cases the Sonos app does not connect with the Arc, and the white light on the front of the Arc is blinking white. Is it rebooting? What could be causing it to reboot?

How do I control sibilance more?  The EQ doesn’t take care of it.  I need a de esser installed.  Is there a software update for this?

My Sonos bar has a doorbell sound can not shut off

I came back from a weekend away to a white flashing light on top of the soundbar, after unplugging it and turning it back on it still not working I decided to try a factory reset, but nothing changes when I hold the infinity button down.Is there another way to fix this apart from deciding that I now have a very expensive paperweight?

Hi, can the SONOS Arc withstand any sound volume ? Can those explosive sounds blast or damage the speaker ? How about the other SONOS speakers like the sub and the surround ERAS? If the speakers were blasted , what would be the signs ?Please advise 

Watching a new movie on Netflix and the app says 5.1. Arc, Sub gen 3 with Era 100’s on the rear surround setup. No sound from the Era 100’s despite App showing 5.1.  Checked TV and it’s set to Dolby audio.  Any suggestions?

So I have home theater set up in an open floor plan, meaning Beam gen 2 with the TV, sofa closer to the TV (not middle of the room), and era 100s far behind in the kitchen.  Surround settings work great for TV and Music:  I can bump up TV level to reach the sofa, and more even level with Music as I’m more mobile and/or in the kitchen which leaves the sound more immersive everywhere with a sweet spot closer to mid room (and Music playback set to Full).  The problem is TruePlay sounds great for TV (rightly so as it is tuned for when I’m on the couch), but not for Music: most notable there’s a delay between the TV and surrounds, makes the music sound live instead of crisp.  This is explainable since it’s optimized again for one is sitting where tuned.  But it leaves me toggling TruePlay on and off depending if I’m watching TV on the sofa vs listening to Music (especially not on the sofa).  So, my question is there are way around this?  Otherwise, my ask is it would be really useful to hav

I have an Playbar and 2 x Sonos One’s set up for surround sound. The left speaker has started crackling when watching the TV. I can’t highlight when this happens as it is intermittent and sporadic and very annoying😡Any ideas about what’s going on?

Why does my beam keep cutting out while watching the tv?

I have a beam. And I just bought Eras 100 ( 2 of them) when I turn in my tv, I would love for my sound to play from all 3 speakers( beam and both Eras) I can’t figure out how to get the Eras to play as well. 

How do I connect my arc in my play five to be part of the surround sound

For several weeks now the status light on my arc does not show whenever I increase or decrease the volume on my sky q box via my sky q remote. It’s really annoying as it doesn’t seem like the volume is increasing (as it goes up in increments of 2) so I want the visual there that it is actually going up. It also doesn’t show when I go up to the arc itself and physically press the touch buttons on top and I’ve no idea why? I see the volume physically increase when on the app when I press increase. I’ve reset the remote and tried to pair again but no joy. I’ve also turned the status light function off/on via the app. It seems to be a bigger issue than that though, as it doesn’t show when I physically press the top of the arc like I’ve said. My TV is an LG 77 inch G2 if that is relevant. For reference, I have a Sonos Ray in the bedroom and that still works correctly, showing the status light when I increase/decrease on my sky q mini box.  Any idea what it could be?  Thanks in advance! 

Hello my sonos app dont save any equalization value that i put after i put like more bass or more treeble goes to cero all the time. I have a beam 2 and sub mini

Hi I would like to connect my sky a box to Sonos amp 125 does anyone know how

My living room sports an Arc, Sub G3, and two Ones as rear channels. Everything works great. I also have two non-Sonos ceiling speakers on the patio next to the room, which I would love to connect into the Sonos group and play the tv sound.  I already have a Bluetooth amp on those speakers but can’t figure out what I need to get it in the loop. Would also like to continue using speakers as bluetooth occasionally. I’d prefer not to spend another $700 to get the newer Sonos amp, if I can help it. Any idea? Thanks for any insight!

Hello.I want to complete my arc with two era 100 (in the future I will change them for era 300 if my budget allows it).The problem is that I don't know the ideal location.Is it better to have them stuck behind the sofa (option B) or 5.5 meters away (option A?I know it's a long distance, but I can't put them closer due to plug issues.  

Today all of a sudden, my Ray no longer takes Optical input. It worked fine yesterday, but now it won’t respond to optical audio in.  At the same time, I became unable to browse or play Amazon music, though iHeartRadio still plays fine. I don’t know if these are connected in any way.  I’ve tried unplugging and plugging the Ray back in, and removing the Amazon music service & re-adding it, but neither help at all.