I came back from a weekend away to a white flashing light on top of the soundbar, after unplugging it and turning it back on it still not working I decided to try a factory reset, but nothing changes when I hold the infinity button down.
Is there another way to fix this apart from deciding that I now have a very expensive paperweight?
Facing the same issue since yesterday :/
Did you unplug the Beam, then hold the join button, then plug power back in to reset?
Check out this video:
Hi
A lone flashing white LED can mean two things; either the speaker is connecting to your network or it is trying to boot up. I’d suggest temporarily wiring the Beam Gen 2 to your network to see if that helps, if not, then the Beam may be experiencing a boot failure.
If you’ve followed the steps in our Factory Reset support article or the steps in the video
I hope this helps!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.