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Get help with your Ray, Beam, Arc, Arc Ultra, Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions here.

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GuitarSuperstar
answered this question

Home Theater Speaker Layouts

You can only add two surround speakers to a Sonos home theater setup. I would use the Era 300s as surrounds with the Arc and use the One SLs...
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GuitarSuperstar
answered this question

Maximum amount of speakers supported in a surround sound setup for Home...

You can add up to two Subs (one must be a Gen 3) and two surround speakers to a Sonos home theater setup. So if you want to use the Era 300s...
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7083 Topics
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JPWhiteHomeContributor I
asked in Home theater
Reverting back to TV from Music - TV only plays on ARC while music continues on ERA 300

Config: ARC and ERA 300 both part of a named group.Switching from TV to Music is easy enough and works flawlessly. Reverting back to TV is not so easy.On the home screen I select TV as a source and the ARC speaker does switch to the TV input but the ERA300 keeps playing the music. The only way I could find to get TV to play on the ERA300 is to go to the home screen, select the system name, press the TV audio play control and select the speakers and reselect the ERA300 click apply and it switches.Can’t understand why switching from TV to Music is a single click, but reverting back to TV requires a lot of clocks to accomplish what should be a simple task. IS there an easier way to revert back to both speakers playing TV as a source.

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Borreboy 2Avid Contributor I
asked in Home theater
ATV - LG C9 - Sonos Arc

Hi I have an ATV 4K, sonos arc and LG C9.  Should I set the LG to Bitstream or PCM?

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AjTrek1
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TomS_2022Contributor II
asked in Home theater
Victrola Stream vs Pro-Ject T2 W - Wifi Only

Hi all... the Victrola seems to have good reviews, however I am unsure of the quality. Project told me straight out that wifi is less reliable but people have not said this with Victrola. So would the issue be that the Project T2 W is just not as 'modern' in it's setup?I am also curious about the cartridge quality:* Victrola - Audio Technica AT-VM95E or Ortofon OM5E* Project - Ortofon 2M Red

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jonathanescamilla
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tsmanzContributor I
asked in Home theater
Sonos App on MAC shows 1 of 2 devices.

I have 2 rooms.Room 1 (office) = Sonos PlaybarAfter Factory Reset of the Playbar -> I CAN see/use/navigate on my iphone app [Version 80.04.04]Problem: I CANNOT see the Sonos Playbar on my Macbook App:Version = 16.2 Sonos OS: S2 Build: 79153290 Sonos ID: *********** Room 2 (family room) = Sonos PortAssociated Product: 192.168.1.121 --------------------------------- Port: Family Room Serial Number: ***************** Sonos OS: S2 Version: 16.2 (build 79154060) Hardware Version: 1.29.1.10-1.2 Series ID: A103 IP Address: 192.168.1.121 WM: 0After unplug/plug of the Port → I CAN see/use/navigate the Sonos Port on my Macbook App:Version = 16.2 Sonos OS: S2 Build: 79153290 Sonos ID: 110061434Problem: I CANNOT see the Sonos Port on my iphone app [Version 80.04.04](I do not know how to perform a factory reset on the Port)+ + +Summary: 2 rooms on the same subnet, both hardwired to the same router. The Sonos Port can only be controlled via the Macbook and the Sonos Playbar can only be controlled

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SangraLContributor I
asked in Home theater
Surround with Era 100 & One

Hi , I have a Sonos ONE and i have the opportunity to buy the Era 100 at a good price.But i wanna know if it’s good to paired One and Era 100 for the surround. Thanks

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jgatie
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Ray32Contributor I
asked in Home theater
Sonos Arc not connecting to my TV

My Sonos system, used mainly for good TV sound  has been working for years until the latest software update. I have followed the discussions and the suggested fix, selecting the TV source from the Sonos app. However it’s not working for me. The TV keeps reverting to its own speakers as it says there is a problem with the “Audio System” I have tried every possible solution but I am still frustrated. Any advice would be appreciated.

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mreimer68Contributor I
asked in Home theater
Connecting soundbar to SYLVOX Outdoor TV

I recently purchased a Sylvox outdoor TV and am having issues connecting a Sonos soundbar to the TV. I have tried connecting my Beam (through HDMI) and my Ray (Optical Digital) and neither works. I currently have my Ray connected with optical digital. Within the app I have TV Autoplay enabled for this speaker. When I select ‘TV Setup’ I am told to connect the optical digital. When I click continue, the app says ‘checking connection’ and comes back with an error saying ‘no signal detected’. When I connect the two devices, I first plugged into TV, and before plugging into soundbar I confirmed the TV is sending a signal (red light). Any suggestions? I will be bummed if I am unable to connect these devices. The sound from this TV is not great. 

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jgatie
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Amrod92Contributor I
posted in Home theater
Sonos Arc Imbalance Issue: Seeking Solutions

Hi everyone,I've recently upgraded from a Sonos Playbase to a Sonos Arc, paired with two Sonos Play:3 speakers. While the overall sound quality is impressive, I've encountered an issue where dialogue is more pronounced on the left side of the Arc.Upon researching, I found that this might be a common problem related to the placement of a tweeter on the left side of the Arc, which affects voice output.Has anyone else experienced this? Are there any known solutions or upcoming software updates that could address this voice imbalance?Thanks for your assistance!

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Josh Newman_1Contributor I
asked in Home theater
re-adding surrounds

I have just setup a new router and much faster network. Unfortunately, this means resetting all of my Sonos speakers.  So far that’s generally been ok, except the Play 1s (for surround audio) and sub connected to a Playbar.  Resetting the Play:1s didn’t work until I added them via Ethernet, but subsequent resets they have been fine wirelessly. however - I seem to be in a cycle: set up the Play:1s, set them as surrounds, it all seems to work…and then immediately they appear to be missing in the app. I can play music or TV in the room, but it will also only play through the Playbar. When I look at the app, the speakers themselves appear to be missing.  I have tried this several times now - and it seems to keep repeating. What am I doing wrong?

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lacerateContributor I
asked in Home theater
sonos system losing settings

Hi All, I have recently noticed that my Sonos arc home theatre system (era 300s and subs) keeps losing the system settings. EQ, sub levels, etc keep resetting to default after a couple of hours or the next day. i haven’t found any other threads on this so am curious as to whether it’s a common issue or just me! Any advice?

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PB EarsContributor I
asked in Home theater
S2 won't release ARC surrounds.

I have an ARC, Sub Gen3, and two SONOS 1s as surrounds. I just purchased two ERA 300s to replace the Sonos 1s. I am not able to release / disconnect the current surrounds and thus can't replace them and use  300s as surrounds.The S2 Application trys but fails with the message:    There was a problem removing your surrounds.     Check the network connection and make sure your    products are powered on.The current configuration works and in the past I was able to reconfigure/remove/replace surrounds and Sub.  None of that's working now. I tried unplugging everything including other speakers and the router and adding only the ARC, SUB and surrounds. I tried the app on multiple phones, a laptop and the web interface. No luck. I like the ERA300s and would like to connect them to the ARC but I'm stuck.

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KrishnakanthContributor I
asked in Home theater
Sonos Arc sound quality when connected to projector

I have a Sonos Arc and Sub Gen 3. The Arc is connected to my Nexigo Aurora projector using HDMI eArc. The sound quality isn’t as good as when I play music from my phone via AirPlay. For example, a song sounds great on my phone even at half volume with strong bass. But when I play the same song through the projector, even at 80% volume, the sound quality is lower without life. Does anyone know how to fix this or suggest better alternatives?

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BARJContributor I
asked in Home theater
Beam Gen 2 + Era 100x 2

HiI set up my 2 era 100 and my beam gen2 All good to listen music from Spotify  but when I use my TV ,only Beam gen 2 is working!! I can't see how to set up my Era 100.Thank you for your helpBarj

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SamuleABContributor I
asked in Home theater
Home Theatre - Alternative to AutoPlay - Manual Play

My TV is connected to my PC, so if there’s any sound on my PC, it ungroups and switches to the PC sound. I’d like to deselect the options to:TV Autoplay & Ungroup on AutoplayIf I undo these options, how can I manually tell my Sonos TV speakers to reconnect to the sound that my TV/PC is giving off when I’m ready to play music from the TV/PC again? I’d like to switch manually, but I don’t see the option.

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Sparta1935Contributor I
asked in Home theater
switching audio between pandora and tv on my beam

How best to switch beam audio between TV and Pandora music?

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Jamie A
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AllttAContributor I
asked in Home theater
Dolby Atmos on Xbox and Benq x3100i

Hello,I have a Sonos Beam 2 with a pair of Era 100 for surround and a Sub mini. So, the immersive set.My Beam 2 is connected on an Earc hdmi audio return on my BenQ 3100i videoprojector, which is 4k HDR10 and Dolby Atmos.I use my Xbox Series X to watch my movies because it has full compatibility, and work perfectly well with my Sonos home cinema and BenQx3100i videoprojector. My problem is, sometimes it would detect Dolby Atmos (even just using the Xbox) and sometimes not.I tried many hours to understand what makes Dolby Atmos work, or what doesn’t but I cant figure it out. I checked all my settings, on my Sonos, on my Xbox and on my Benq videoprojector. My Xbox says it’s Dolby Atmos compatible, I can actually select the option but, sometimes the sound just won’t come out. Also tried to set threw the Dolby app.Can anyone help me ? Thank you.

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PogzContributor I
posted in Home theater
Problem with ARC since LG WebOS Update

Hi everybody,I have an Arc installed on an LG OLED G2 TV (2022).Everything worked very well, until LG's WebOS update (April 2024).Since then, every time the TV is started, the sound of the Arc is jerky, cut, jerky, freeze etc....The only solution I found is to change the audio settings on the TV.I have to select “TV speakers” as audio output, then 2 seconds later I reselect “HDMI eArc”. It works but I have to do it as soon as I turn on the TV....No response from LG. Has this ever happened to anyone here?Do you have an idea to fix all this?Thanks a lot for your help!

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bclarkep
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RunjohntalbotContributor I
asked in Home theater
Cant connect arc, subwoofer and 300s

ran through system adds and can’t identify products.  I ran through wizard, can’t seem to fix it

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NigeloContributor I
asked in Home theater
Cannot complete setup of Beam on Sonos App

I am trying to get my Sonos Beam (gen 1) to show as connected on my Sonos App so I can complete its setup.On the App I get as far as the Beam showing and sounding and then when the App screen changes it does not show at all (as part pf a system) and so I cannot do the sound setup.  I have re-booted, restored factory settings, tried another mobile, used Ethernet cable connection instead of WIFI, etc. but no joy.The Beam is connected via HDMI to a smart LG TV and works, but I cannot set it up for the room acoustics, etc. Please can you help?  

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Jssmith07Contributor I
asked in Home theater
new app

Hi. I don’t use my surround sound much as I’m away with work. Since installing the new app I can’t seem to get anything to work. I can’t connect my 2 Sonos one SL and sub to my arc. The arc is plugged into to tv works fine but nothing else is connected can anyone help???

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DaveellerContributor I
asked in Home theater
sonos arc loosing wifi connection

I have deleted and reinstalled my arc and sub, reset the router and after a little while my arc looses connection to my WiFi so no Sonos or  Alexa will work.

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Airgetlam
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DeepCoveDogContributor I
asked in Home theater
Upgraded Beam2 to Arc with mini Sub and surrounds LOST EVERYTHING

System consists of a Samsung TV using eARC output directly connected to Beam2 with a pair of Ones as surrounds and a miniSub using wifi. All was working, NO issues.Replaced Beam2 with Arc now NOTHING works. Samsung doesnt even see the Arc as a connected eARC speaker like the Beam 2 did?! I have the Arc connected to wifi but TV does not pass through sound also the mini-Sub and surrounds went missing?!The NEW Sonos app SUCKS as it’s NOT intuitive at all! Any suggestions as to tricks to make it work?? Thank you all!  

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Cespinoza91Contributor I
asked in Home theater
sub gen3 cant seem to stay connected through wifi

Hello everyone. First time here seeking answers. I have a Sonos amp with a gen3 sub. Can't seem to keep the sub to stay connected to amp. When I can  get to connect, I check for system updates and it states everything is up to date. WiFi Connection is strong in other components throughout the home and their isn't any other components that use WiFi near the sub. Any pointers or suggestions would be greatly appreciated. 

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TonyclesContributor I
asked in Home theater
Sonos Sub “Not Connected”

Hi There,Not sure if anyone here has this issue, I have an Arc and a Sub, the Sub constantly disappears from the app and I have to either factory reset it or reboot my router. When I reboot my router, it re-appears and works as normal and after a few hours it just disconnects again. Sometimes is gone-gone. Sometimes the app just says “Sub - Not Connected”. I had a hard time reaching support over the phone and when I finally got a hold of someone, the guy asked for my diagnostic and he said the only fix is to hardwire the Arc and the Sub directly to my router, I told him that my router is upstairs and I also have access point across the room, he then said, that is your issue, your wifi is bad and the only fix is to hardwire!!! I’m an IT guy and tried to explained him that this was not the case, I have great wifi coverage and… Sonos is all about WiFi, it is ridiculous that his fix is to hardwire the system. The arc doesn’t have any issue, I have several speakers around the house without

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GoingCrazy1Contributor I
asked in Home theater
Playbar

Message says Playbar added but may not appear in your system. Tells me to go to finish setup in system settings, starts all over and goes in circles.I have done the system reset numerous times and goes all the way through the set up and ends with that message. When I open app speaker is not an option to use after doing this I’ve and over. Haven’t used with app since I got a new phone.  Speaker was working (watched a movie) ½ before I decided to install app again.Thanks ahead of time.   

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