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Answered

After using Playstation5 (PS5) and switching to TV Dolby (any Dolby) movies stutters

  • November 20, 2024
  • 2 replies
  • 234 views

Hello.

Devices in discussion:
Playstation 5

Sonos Arc Ultra + Sub Gen 3 + IKEA Symfonisk rear pair

Philips 65OLED705/12

Problem statement:

I have recently bought Sonos Arc Ultra. I was blown away by the Atmos sound when playing some movies on Netflix. I decided to also turn on Dolby Atmos on my PS5. Unfortunately, since then whenever I use the console and then go back to use any TV App like Netflix or HBO the sound stutters for a second every minute or so. The only way to bring it back is to unplug all HDMI devices, turn off TV for a minute and same for Arc Ultra. What happens and how can I prevent that?

Desirable solution:
I want to use both TV apps and PS5 without any issues, still using Dolby Atmos on PS5 and also in my movies.

Best answer by dzik0n

Looks like the problem was the setting in the PS5. It must be set to HDMI (AV) not HDMI soundbar in PS5 system settings. 

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2 replies

Make sure the Digital Out Format setting on the TV is set to Multichannel (bypass).


  • Author
  • Contributor II
  • Answer
  • November 22, 2024

Looks like the problem was the setting in the PS5. It must be set to HDMI (AV) not HDMI soundbar in PS5 system settings.