Home theater

I have a Samsung TV with a Sonos sound system. I want to have the sound played thru both the Sonos system speakers and the headset. The TV will not allow both the headset and Sonos system. Its multi output sound is greyed out and it automatically selects sonos. Is there a way to connect the headset to the Sonos system so that both play at different volumes?

My system keeps making loud arc noice and music keeps playing without me doing anything 

Hi all,i have a beam gen2, sub mini and era 100s as surround. Overall i enjoy my investment and i was one of the few lucky one didnt get effected from app debacle. My living room for this setup isnt big. 4.5x3.8m. inread a lot about if it’s a smaller living room sub gen3 is overkill but i wondered iff there is anyone out there tried both? Or there is a certain “feel” of difference between the both ? best

Hello all.  I have a SONOS ARC, 2 SL1s and a SONOS Sub.  The SONOS system is running off my home internet WIFI signal  The SONOS Arc is connected to the TV with an HDMI.  The SONOS system is Not hardwired through ethernet.I just noticed that the SONUS is putting out WIFI access that is not password protected - a signal which can allow anyone can access my WIFI - without a password.  (It comes up as an unlocked WIFI signal on all of my devices.)Question:  Is there anyway to add password protection to the SONOS wifi.  If not, can I deactivate the WIFI signal it is putting out?Thanks.  

Every single day I have to turn off/turn back on Sonos multiple times just to establish total connectivity for my set-up (Arc+2 Era 300s, Sub, and 4 satellites). Sometimes I have to reboot the router. All of this is HIGHLY annoying and makes me think Sonos must be unable to figure this crap out. I have too much $$$ invested in this for Sonos to not have a solution for almost completley sucking the joy out of owning this setup.

My Sonos remote has stopped working so I can't change the volume any longer 

Setup: Arc, Sub Gen 3, 2x One SL surrounds. All on wifi. Router about 25’ away from Arc. Sub about 2’ away from Arc. Surrounds about 12’ away from Arc. Router is configured with one SSID available in 2.4 or 5 ghz. Router system is Asus: one primary and two wifi-mesh nodes. Throughout my house, about 8 other Sonos speakers (mostly era 100).Issue: Configuration was working fine until the new app release in May or so (don’t remember exactly when I updated). After that, the sub kept disappearing from the app and network and the surrounds would show up as connected, but then not operate (i.e., no sound comes through them). Solution: Ran ethernet wire from router to Arc. Everything’s been working perfectly since.Although I don’t believe this is a “good” solution, it certainly seems to have fixed the problem.I believe Sonos needs to fix this more broadly though - part of the value proposition of Sonos (for me) is how well they work over wireless connections. I’m obviously not the only person

Just acquired a Beam Gen 1 and trying to add to my S1 system. Speaker at factory defaults with flashing green light.  Used S2 app and followed instructions to downgrade. App finds speaker and on selecting downgrade to S1 the app immediately reports speaker now compatible with S1 and to use the S1 app to add to system.  That rang alarm bells as it didn't appear to downgrade the speaker - app immediately reported compatibility with S1.  Used S1 app to add Beam but after finding the speaker and trying to add the app states speaker on S2 software and can't be added.  Been through chat with Sonos and they couldn't explain it either. Have asked me to call on Monday to have a higher technical team look into it.  Tried multiple factory resets but same results. Also tried using different device but same result.  Anyone come across this and have any solution? 

I am unable to add my new era 100 and sub mini to my new Beam on my TV. Sonis support has suggested a work around that does not work. Are the engineers working on this problem? Does anyone know when it will be fixed? 

My Sonos era 300 is having severe glitchy audio skips. It’s apart of a surround sound setup with an arc, sub and another era 300. One era 300 works the other doesn’t. I took a video and recorded the audio of the issue, but unfortunately can’t upload that here. Anyone have experience with this?

I have audio problems, I have the "Sonos arc" with 2 surround "era 100" but during the playback of the rear speakers the audio is cut off as if it had interference, something that with the previous "one" did not happen to me, it is worth mentioning that the "era" are new. The problem is the interaction between the "arc" and the "era" since if he ungrouped them I don't have a problem, does anyone know what it can be?

Sub mini is not connecting, the app see it and the modem too but doesn’t connect to the ray bar and neither the eras speakers , how do I reset the sub? 

I have an existing Sonos Arc connected to TV with Hdmi cable, it working, now both a pair of Sonos Era 100 , want to them as two rear speakers, they are not pairing up as one unique system 

So I just bought a sub mini for an upstairs room. Not only will it not connect to my wifi (every other room works fine) but it seems to believe that it’s the sub downstairs causing problems there. That sub works, but now doesn’t show on the app.So I’m returning the sub that was delivered this afternoon, and have to say that if Sonos can’t get something so simple to work, there can’t be much hope for its future - or at least I don’t hold any.Just to save bandwidth - it’s not a wifi problem; its a Sonos problem that’s destroying the brand.

I just got 2 Era 300 speakers and after the initial setup and then adding them as surround speakers, the individual speakers are still seen as disconnected.How can I remove these or will they eventually disappear automatically?Here's a screenshot from the app to illustrate what I refer to with the individual speakers marked in red. 

Since the new software updates (both windows and ios), i have lost surrounds, sub, dolby atmos and spotify support. What am I going to do with my arc-one-sl-sub high-end-expensive mono speaker setup?  

I am not able to get my Phonak Virto Hearing Aids with the Phonak Bluetooth TV Connector (HA Streamer) in the Optical Out connection in my LG UN 70 inch 4K Smart UHD TV (LGTV) to stream simultaneously with my SONOS ARC audio system in the LGTV HDMI ARC connection. If I switch to TV Speaker/Optical Out, the HDMI ARC automatically switches back and drops my HA connection almost immediately. Switching off the Smart Link in the LG TV and then switching to TV Speaker/Optical Out is not a solution because I need to simultaneously stream to my Hearing Aids and also use Closed Captioning so that I can understand speech, without blasting the eardrums of others in the room, who can hear normally. Has anyone come up with a solution where we can use the SONOS in HDMI ARC simultaneously with an HA Streamer in Digital Out on the LGTV?Note: I use Android and not IOS.

After months of accepting sound cutting in my Sonos Beam 2 + Samsung Smart TV finally I found today solution by coincidence. I was digging into options and changed only one setting: All Settings/ Sound/ Expert Setting/ HDMI-eARC change to Auto and that’s all.

For those of you who already replaced Sonos One:s with Era 300:s for surround speakers, what is your experience? Was it worth it?

I have a TV with an Arc connected by HDMI, then two wireless speakers, an Era 100 and a Roam. They’re distributed around an open space, so my goal is to hear TV on all three speakers.This works great with non TV, such as Spotify. But for TV audio, the wireless speakers are slightly delayed. It creates a bad sound similar to a school assembly in an echoy gym.I’ve found audio sync features to make it worse, but none to make it better. For example in the Sonos app in settings there’s a Group Audio Delay, which _adds_ delay to the Era and Roam speakers (though doesn't add delay to the wired Arc).I think what this really needs is a TV feature to delay the video, and then for the Sonos speakers to coordinate with each other and stay in sync.I’d like to add a Sub to my system, but since that’s wireless too, I’m worried that it won’t work.What confuses me is that I see you can use wireless speakers like the Era for surround sound. Is the delay in that case somehow solved? Or maybe the delay is

I have my home theater setup downstairs and playbar and other play ones upstairs.   I was wonder if the sub was placed next to the open stairs on first level if that would improve upstairs (everywhere settings) bass without out losing home theater quality.  The sun would be place far right in the 20’ room with The beam and surrounds (center of tv) 10’ away.   thank you.  

Hello.First of all sorry for my english because I’m italian.I try to explain my needs..I have looked at similar questions in pther discussions, but they don’t fit with my needs. I have some sources (XBOX, Computer, phone) which I connect to TV or projector by a switch with two output. The problem is that i can connect this switch to Sonos ARC if I want to hear the sound of these sources, but if I want to hear TV I have to unplug the cable of the switch and connect to Sonos ARC the cable from eARC HDMI of my TV.I have looked for solutions long time and also in this community someone suggested this product:https://www.amazon.com/OREI-Switcher-Extractor-UltraHD-Supports/dp/B0CXW7PSRD/ref=sr_1_1_sspa?crid=2RTTP4GQ5ONYB&dib=eyJ2IjoiMSJ9.yVvjKkq9AGcOHo3Do3NB_H7v-O8TxtyJAUxFiBpqnm_jvlI9yUw8UrdBG-cATVYea1Uc84M96mpO0xeouPPfF8wD8gemFcMiYqTG0D0JW--rpxUw2cWlAsUh0vE7CUOfAQnsFlpWc_WX-yHWnaoyP-FHFBCsXqc728XiBt6DZnl5GnENyEi7hMShGWw-3qqB5ppibNFDW28431M58DUeFmawvrzZ4e17Av2OaJnAnv0.4lOzMiupAOj7jjrFy4

Are you able to connect blue tooth capable hearing aids to the Sonos system? Arc Sound bar? Era 300’s or gen 3 sub woofer?

Anybody else still dealing with the issue of the volume slider not responding to touch input? Every time I adjust the volume inside the app it takes 3-4 attempts before the slider will acknowledge input and move to the desired level. I commented on a post about this issue a month ago and am curious how many other people still experience it.

Hi,I am just checking how best to connect a Sonos Beam 2 to my TV. The TV is pretty new and has an eARC HDMI port on HDMI 3 which I think I need to connect the Beam 2 to. However I also have a Sky Q Minibox which I am planning to connect to the HMDI 1 port on the TV. I want the audio from the TV apps and also SKY Q to come out through the Sonos Beam 2. Whereabouts would I configure this please? In the TV? In the Sonos Beam 2 on the app?Thank you,Sam