Arc will not switch between tv and main Sonos system

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I just moved and am setting up Sonos in a new location and different router. I reset devices to factory settings. Music works fine. The Arc and Sub work fine with tv. The problem: If I am watching tv with the arc and try to play music on the whole system, the arc will not switch to the music. The music plays through the arc so I hear both the tv sound and music at the same time.

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AjTrek1Answer

Start the Music on the Arc and group in other speakers not the reverse. Also know that if “TV Auto Play” is set for the Arc when playing music and switching to TV the music will stop.

Together Everyone Achieves More = T.E.A.M.

AjTrek1Answer

Start the Music on the Arc and group in other speakers not the reverse. Also know that if “TV Auto Play” is set for the Arc when playing music and switching to TV the music will stop.

Together Everyone Achieves More = T.E.A.M.

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