Home theater

I’ve seen on other forums that the beam cannot connect to 5GHz signal but my new router puts everything onto the 5GHz band and I cannot manually override that. So I created a separate IOT network on 2.4GHz, but then I can’t airplay unless my device is connected to that separate IOT network. Is there no other way to get the beam on the main network? Pretty ridiculous if that’s true in 2024. I haven’t even had my beam for 2 years and now I can’t use it for music because I upgraded my router? I just spent my entire night trying to make this work and am beyond frustrated.

Any reason why I can only seem to get Dolby 5.1 and not Dolby Atmos? I'm pretty sure I have everything set up properly via my Sonos, Apple TV, and Samsung s95b (FYI, it did work in the past). Samsung is connected to Sonos Arc via eArc.  All my Samsung settings are set to eArc and pass-through, etc.  Apple TV is also set to Dolby Atmos, but when I play Atmos content from ATV, Netflix, Amazon, etc, no audio is heard. If I change my ATV settings back to 5.1 from Atmos, all audio is fine.  So, why would I not be getting Atmos?  What settings am I missing?  Thanks!

I have a Sonos Arc (2023) installed on my Samsung Smart TV (2021). I have been using my TV for my work monitor with my laptop for the past 4 months with no issues. Two days ago, my Arc started making static noises any time my laptop made a sound. I can change the source of my TV to anything else (cable or the multitude of streaming apps) and there is no static whatsoever from my Arc, it plays beautifully. When I change the source back to the laptop it is just fine until it makes any noise. When I start a conference call, or play a video, or just have a notification go off for email or messaging and the Arc plays a static noise, along with whatever sound is coming through the laptop.I have not moved my laptop or router, nor have I added any new wireless devises to my setup, or had any hardware/software updates that would have caused this out of the blue. When this started two days ago, I have since done the following troubleshooting, with no success, so now posting here for an assist.Mo

Just bought a new arc and trying to get it fine tuned.  Playing Jack Ryan on Amazon prime.  I am able to get Dolby digital plus but not Dolby atmos.   I using Earc from LG Oled C 65” to Arc.  I think I have everything switched properly.   Sonos said Dolby Digital plus 5.1 is the same as Dolby atmos.

I currently have my Beam 2 connected via HDMI eARC to my LG TV. It works perfectly. I can also use my iPhone to connect to it as well (testing purpose only). I would like to connect my Denon 760H receiver to the Beam 2 as well.I’ve set the Denon for Bluetooth+Speaker, the Bluetooth Transmitter to ON, and pressed the JOIN button on the Beam 2. No luck. I even pressed the Bluetooth button on the receiver remote for three seconds to try and get it to connect, but it doesn’t find any available devices. I’ve tried the aforementioned with and without the SONOS app. The app can’t see any devices that want to connect when trying to connect to the Denon receiver. Of course, I’ve powered things on an off as well. No help.My desire is to use the Beam 2 as my speakers for the Denon (in addition to the TV), and not use a pair of external speakers (I already got rid of the 30+ year old speakers).Has anyone had any luck trying to do this? Or am I better off buying another speaker source for the Denon

HiUnfortunately I have a TV with no digital optical audio outlet, are there any adapters on the market or any other ways to connect the Ray to a TV with no digital optical audio outlet? 

So I become a proud owner of Beam Gen2, Sub Gen3, and two Symphonisk bookshelfs Gen1…….And this is my first post here.I spent whole day trying to maake it work. Just to make it clear I am an network engineer….. It definitelly is clunky….So my network setup is:3x Cisco CBW 240ac access points1x Huawei HG8145V5 router1x Cisco c3750 switchSonos:2x Bookshelfs connected over wifi1x Beam Gen2 connected over wifi1x Sub Gen3 connected over ethernetStory:Right after breakfest I full of enthusiasm started configuration with adding beam (wireless) to my new Sonos household, it worked somehow, opened the app an it is a mess honestly :D, but after few moments music was playing and I tried to add sub, an the disapointment began….. I simply could not make it work, sub was added but i could not connect it to room to my beam, and every try it broke beam and whole the app. Tried it multiple times, it said something like successfull few times, but after that sub is not connected…. So I tried adding books

HiRecently picked up a Ray and whilst it works on Spotify etc via the app, the sonos app says there is not connection between tv and speakers. Tried the light down wire and it works. Removed plastic caps etc. Only thing I can think of is if the port on the sonos is broken? Pic attached. Any help would be great! Thanks in advance 

Buen día, tengo un pequeño problema con un cliente, para ponerlos en contexto: el senor tiene en una habitación una barra de sonido, un sub, y dos bocinas SO (no me deja agregar en la misma habitación otro par de bocinas que el tiene en ese mismo cuarto), otro par de bocinas SO agregadas en otra "habitación". El problema es que él, al subir el volumen con su control remoto (LG) solo se sube en la "Habitación" donde se encuentra la barra de sonido, el par de bocinas que se encuentran agregadas en la otra "habitación" aunque esten seleccionadas no de sube el volumen, se tiene que subir mediante la app de sonos. Este problema pasa cuando se está viendo alguna app de streaming o tv por cable, al usar Spotify sí se sube el volumen de todo junto usando el control remoto. Espero alguien me pueda ayudar. Saludos! Moderator edit:Google Translate-Good morning, I have a small problem with a client, to put it in context: the gentleman has a sound bar, a subwoofer, and two SO speakers in one room (

Mh sonos beam gen2 won’t stop blinking orange and white when i tried to factory reset it . what do i do?

My Beam 2 That’s running my living room audio is blinking a white light today.  I see other topics posted but since I’ve been on hold with Customer Support for over an hour I figured I’d post a topic while I wait. Things I’ve tried:Unplugging and re-plugging Factory Reset Plugging in an ethernet cable Plugging in a different ethernet cable to a different network Un-plugging and replugging all of the above for different durations  Update:  Talked to support and it was labeled a “boot failure”.  I’ll have to return it and receive a new one.  Luckily it was still under warranty.

I can't get my Fire TV Cube remote to control Sonos Arc volume...HDMI ARC input (one only) on TV is connected to Sonos Arc....Fire TV Cube is connected to HDMI 1 on the TV. Any ideas?

Hi everybody,I’d like to have my Beam (Gen 2) connected simultaneously to a TV set as well as to a PC. Is that possible? And if yes, how?Thank youMarkus

I’ve been in Europe for three months. I come back home to the US and my entire system does not work. What the heck is happened to Sonos? Each individual room works, but I can’t play music in the whole house and I can’t connect my portable speakers to play the TV when we’re in the pool. I’ve invested like $10,000 in the system and it’s completely unworkable  

It would be important to be able to customize the 'group audio delay' in ms, in order to optimize it.

Our current tv is a 82 inch Sony OLED  and within a few years it  will grow to approx 100 inch and not necessarily a Sony.Our current sonos  eArc sound bar plus a sub, which obviously does not give much left/right separation relative to the screen width. It will be even  more inadequate when ever the 100inch arrives, maybe in two 2 years time. We are prepared to spend a few $k to upgrade the existing TV to add 2x rear speakers and 2x  additional front side speakers, is this technically feasible? Could this arrangement work with larger TV. The goal is to improve immersive  quality now (with rear speakers and improved stereo front separation)  and  so have the audio setup established for when the larger TV arrives. We are also prepared to scrap  Sonos (ekk)  and start from scratch when the larger TV arrives, but are hoping there is a reasonable Sonos solution that will bridge both TVs. You could consider this is a home theatre setup as the room is dedicated to chilling and  the tv, it is

Bonjour à tous, Je n'arrive pas à me connecter au Bluetooth sur la Beam.J'ai essayé sur mon Samsung et sur un Apple, la barre n'est jamais retrouvé en Bluetooth. Lorsque j'appuie sur la touche Bluetooth de la beam,  cela clignote en orange.Auriez vous une astuce ?J'ai réinitialisé et cela ne fonctionne pas mieux.Merci

This is a basic setup question. Looking to use a Beam Gen 2 as the sound bar for my TV. I have in-ceiling speakers that will be powered by a Connect Amp (compatible with Gen 2) and it's main purpose is background music. Is it possible to group the 2 devices together and use the TV sound as the source for both devices (if I want to listen to the big game on all devices)? It looked like the only input sources (when grouping devices) were online services (e.g., Pandora, etc.), but I may have been missing something. 

Looking to add ERA 300 speakers to my surround sound, would like to install them on the shelf in the picture where the red circles are.  The speakers would be 10’ high, 10’ from the back of the sofa and 25’ from the TV (if that matters).  As you can see its an open floor plan with no good place to put them on the wall or on floor stands.  Would they be effective on that top shelf or am I wasting my money?    

HiI have a Ray which was purchased in December 2023, working fine via Optical all this time but this morning it just would not output sound and I could hear a faint clicking/popping from it.Rebooted it, no change.Unplugged optical, still the sameReset it via the button and it seemed to discover it ok but then said it was added but would not be shown until I rebooted it, which I did and now its back to flashing white with a popping/clicking sound.Do I need to get it replaced?

Seems my ARC soundbar volume is dropping momentarily at random when playing audio via HDMI (Roku Ultra).Curious if anyone else is experiencing similar behavior or has a fix / solution available?Symptoms:White status light on front of ARC soundbar shows  for ~1 to 2 secs before disappearing Volume is only reduced to low and is not disabled entirely Once white status light disappears, the volume returns back to normalMy first thought was the Sonos voice assistant was inadvertently enabled; however, I’ve noticed when enacting the voice assistant, there is usually verbal feedback plus the entire transaction usually takes at least ~5 seconds.Troubleshooting Attempted:Disabling Touch Controls via Sonos App to rule out phantom button presses (NO EFFECT)Setup:Roku Ultra connected via HDMI 1 to Sony TV Sonos ARC connected via HDMI 2 (ARC) to Sony TV ARC Sonos Voice Assistant Enabled Connected via Wi-Fi Microphone Enabled Thanks in advance!

Seems the TV Autoplay function on my ARC soundbar is not working consistently as I would expect.  When this feature is enabled, my assumption is any audio signal provided via HDMI to the Sonos ARC should take priority over streaming audio via the Sonos App (i.e., Spotify, etc.). This should in turn automatically switch the audio signal from streaming audio to HDMI when present.Curious if I have the correct understanding of how this functionality is suppose to work in practice? Anyone else experiencing similar behavior?Below are 2 examples of how the function is working for me today:Example #1Streaming music via Sonos App → Turn on TV to view any Roku Ultra video streaming app (i.e. Netflix, Hulu, etc.) Outcome (AS EXPECTED) - Audio signal auto switches from streaming music to streaming app audioExample #2View any Roku Ultra video streaming app (i.e. Netflix, Hulu, etc.) → Switch to streaming music via Sonos App → Switch back to viewing any Roku Ultra video streaming app (i.e. Netflix,

Hi, this morning I find my Beam gen2 flashing white light on top of the soundbar, after unplugging it and turning it back on it still not working I decided to try a factory reset.  Unfortunately nothing changes when I hold the infinity button and re plugged the beam.I submit a diagnosis * and now I’m waiting for Monday to call the customer service.Any suggestion?Thank you all!*Moderator Note: removed diagnostic number.*

Ich habe eine playbar an einem LG TV. Bei manchen Filmen, aus Netflix etc. habe ich bei manchen Szenen ein starkes rauschen und knistern. Das ist so störend, dass wir den Film ausmachen. Das ist nur beim streamen und nur bei manchen Filmen. Was kann man tun?

My Arc (hw version 1.27.1.13-1.2) has been miserable with my LG C2 losing HDMI ARC and switching to TV Speaker, only to get back to HDMI ARC again in a bit. But I don’t think this is an ARC or CEC issue, as lately I realize that with the TV turned off, listening to music with the Sonos App or listening to my turntable via a Sonos Amp has a similar problem! The must stops and there’s no audio.Watching carefully, I can now see in both cases the Sonos app does not connect with the Arc, and the white light on the front of the Arc is blinking white. Is it rebooting? What could be causing it to reboot?