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Hi,

 

I have Sonos beam gen 2 connected to my sony X80J. Audio volume is good for youtube, TV feedback sound, etc. However, whenever I play a video from streaming services or USB, volume is very low.

So everytime I am trying to watch something from streaming services or off my USB, I will need to boost sound to 40-50. Youtube or TV feedback sound is already loud enough when it is 10-15.

I tried to troubleshoot following the instructions found on this community but none of them solved the issue.

This would be an issue either with the app or the content. Sonos has no idea where the data is coming from, beyond it coming from the TV set. 


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