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Get help with your Ray, Beam, Arc. Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions

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Stanley_4
Stanley_4
answered this question

Sonos Era 300 placement for surround

I’d say place the 300s for optimum TV sound and add a stereo pair positioned to work for sitting at the table, or a Five if you can’t find p...
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BJOutdoors
BJOutdoors
started this topic

Two independent systems

I have two SONOS systems. I would like to set them up to operate independently of each other. How do I do that?
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AjTrek1
AjTrek1
started this topic

Arc Placement

Updated 9/14/23 to include Era 300’s as surrounds (which have upward firing drivers) that replaced Sonos One’s. All other information and gu...
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5561 Topics
S
syabaaaaaContributor I
asked in Home theater
sonos beam gen2のルータ変更後アプリ接続不可

sonos beam gen2を使用中。ルータをfs040wに交換後、sonosアプリの設定変更、再接続を試みるも、接続に問題が発生しましたと何回も表示。sonos自体の初期化も実行済み。ルータは2.4GHz、8011.b/g/nに設定済み。ルータのパスワード接続画面まではいく。ただ、テレビとsonos自体の接続はできており、音声もsonosから出力されている。アプリの設定だけどうしてもできないので、どなたか教えてください。 Moderator edit:Google Translate-Currently using sonos beam gen2.After replacing the router with the FS040W, I tried changing the settings of the Sonos app and reconnecting, but it kept saying "There was a connection problem."Sonos itself has also been initialized.The router is set to 2.4GHz, 8011.b/g/n.You will get to the password connection screen for the router.However, the connection between the TV and Sonos itself is established, and audio is also output from Sonos.I just can't set up the app, so please let me know.

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Corry P
8 months ago
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MovieCriticRobContributor I
asked in Home theater
sonos era 300 home theater

Can you build a home theater system with four sonos era 300 speakers (two in the front and two in the rear?)

4
controlav
8 months ago
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Filmdog73Contributor I
asked in Home theater
connecting Sonos Sub 3rd gen to Sonos soundbar arc

I cannot get my Sonos sub 3rd gen to connect to Sonos soundbar arc via wireless network.  

6
Airgetlam
8 months ago
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ArekNContributor I
asked in Home theater
Sonos Arc & Sony KD85XH9096

Hello All, I’m facing quite anoing issue with my Sonos ARC.While watching TV I cannot play sound via TV speaker. Always Sonos is forsing TV to play everything via Sonos Arc.Connected by HDMI Arc.All settings responsible for this adjustment in TV are  set no to act automatically in this scope.even if switched manually to play all sound via TVs speakers, after 1-2 seconds TV is sweatvhing into Sonos.with my previous soundbar from Sony, it was always possible to be decided.  

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Airgetlam
8 months ago
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David16DAAvid Contributor I
asked in Home theater
Surround Sound Sound Set up

I have recently set up my surround sound using 2 ERA 300’s,  1 Arc and 1 Sub.During the set up it asked if I wanted to group the above speakers all with the same room name which I did.Question 1.  If I had not grouped as 1 room name, would I still had been able to set up as a complete surround sound set up?Question 2.   In this set up, Am I able to play music and just select the two ERA 300’s or do I have to play music through all of surround sound speakers?Question 3.  Now that I have added the ERA 300’s as surround speakers, can they be switched to a stereo pair if I was to change the set up so that they had their own room name.Question 4.  If they had their own room name, would I be able to switch back to the complete Surround sound set up when I watch TV?Thank you in advance.

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J
8 months ago
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DrewMContributor III
posted in Home theater
SACD Playback: Sony X800 Player-->Sony A80J 77" OLED-->Sonos Arc/Sub/Surrounds (via eARC)

Hi been through the forum and haven’t been able to duplicate others’ success with this.Though I’ve been successful with other surround music formats (BluRay, DVD-A), I’ve been stymied in my attempts to get SACD Surround material to my Sonos.   I see the menus and the material is playing, but the signal isn’t making it to the Arc (I am successful in hearing it on the TV’s internal speakers, but that’s not what I want).Equipment is in the subject line, and I have tried with multiple menu settings (including eARC off), but no joy yet.Can anyone help?Thanks! 

11
D
8 months ago
B
BigDadContributor I
asked in Home theater
adding surrounds to playbar and sub

i am trying to connect (100's) as surrounds to my playbar / sub and only get an option to add my sonos amp which is powering speakers in a different room.. any ideas?

5
B
8 months ago
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Run4loriContributor I
asked in Home theater
Sonos ARC and Sonos Sub but off brand surround speakers.

I have a Sonos arc and Sonos sub. The house I recently moved into has two surround speakers (off brand) in the ceiling. Each speaker has two wires going to a single audio plug for each speaker. I want to get a Gen 2 Sonos amp to drive these but I’m not sure how the single plug from each speaker plugs into the back of the amp, which has two wires for right and left respectively.  Also, will I have to wire the Connect Amp to the Arc and  Sub and Router with Ethernet cable for them to work?  I’ve searched for an answer to this and I haven’t found and answer exactly matching my situation. 

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Airgetlam
8 months ago
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NetAgreeableContributor II
asked in Home theater
Sonos Arc refurbished vs new

Is Sonos known to improve hardware yoy while keeping the model name same like Tesla does? Are there any significant difference in hardware/firmware versions between last year and this year model? I am evaluating between refurbished Arc vs new one. Hence the question.

2
Airgetlam
8 months ago
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Chris CummingsContributor I
posted in Home theater
Sound volume adjusts itself

I have a Samsung frame TV and have paired it with a sonos surround system. Early in 2022 I purchased the TV and then added a sonos arc sound bar, a Sonos Sub and also 2 one SLs to round it out. Everything was working well for several months and then suddenly I am experiencing an irritating problem. For some reason the volume goes down by itself until it eventually is completely mute. If I turn it up it will simply go down slowly until there is no volume at all. The only fix is to unplug the ARC to reboot and it works fine for about a week and then the problem repeats itself. Any thoughts on how to fix this as its getting very irritating.

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J
8 months ago
B
Bob KunathContributor I
asked in Home theater
Control volume with TV remote

I have an ARC soundbar and a pair of ERA 100 speakers for surround. I can change volume of all three as a unit with my Mobile APP, but when I change volume with the TV remote only the ARC is changed.  Can this be fixed?

2
Ken_Griffiths
8 months ago
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DrhairContributor I
posted in Home theater
surround sound

I am wanting to get a nice surround sound set up. I’m thinking of getting the Arc, 2 Era 300 speakers, and a subwoofer. The living room I’ll be using the surround sound in is fairly small, about 10x20 ft size room. Is this set up overkill? Any other recommendations? Is SONOS a good choice?Thanks!

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Stanley_4
8 months ago
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CF-TimContributor I
asked in Home theater
Sonos Amp for built in ceiling speakers Atmos only

Hello all,New here.  Here goes.  I am using the Arc, Sub, and Era 100 as rears.  I have two architectural ceiling speakers over my seating area that are currently unused. Is it possible to configure and use the Sonos Amp to power my overhead speakers for overhead sounds only (ie the helicopter)?  I’m not referring to using them as rear channels, rather only for dedicated overhead sound effects.Thanks

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Stanley_4
8 months ago
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MikeE67Chromatic Producer I
asked in Home theater
No sound from TV but music plays okay

Hi. Not been on the forum for a while and I think I had the same problem before but I forgot what I did! Just got home an hour ago and I wanted to watch some TV before going to bed and there's no sound from the TVHowever if I go into Amazon Music then whatever song I am playing works fine.I have tried both resetting my router and unplugging all Sonos products but it's still not working 😕  Any help would be very welcome.

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Airgetlam
8 months ago
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Jonnys19882Contributor I
posted in Home theater
connecting 2 sonos ones to beam gen 2 with Vodafone

Hi all, first post.i have a bean gen 2 and 2 so one ones. I have been trying to connect the two ones as a surround pair, but am having difficulty. I have called Sonos and they are raising the case further but was wondering if anyone else had this issue. My beam is connected to the Vodafone pro hub router via Ethernet and seems fine, but both ones are not connected to the WiFi. If I connected the ones to the router with an Ethernet switch would this rectify the issue. It’s not ideal but reading on here it seems an issue with the Vodafone router?thanks in advance.

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Ken_Griffiths
8 months ago
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andykar21Contributor I
asked in Home theater
Surround Speakers connectivity issue

Hello,I have Sonos arc with Sub gen3 and two Sonos Ones SL as surrounds. Arc is in wired connection. Everything was working fine until an electrical outage because of stormy weather. After that my Sonos Ones appear offline (most of the times the left Sonos One speaker). I’ve tried all the solutions that suggested in this forum (reboot router, unplug speakers etc.) sometimes the system was succesfully connected again but after some time the speakers go missing again.I’ve submited diagnostics from the sonos app with the number 1823992083Thank you,Andreas

12
A
8 months ago
Truls Rogstad
Truls RogstadContributor I
asked in Home theater
Sonos beam HDMI ARC issues on samsung qled 65" port already in use

Hello there. new on the forum and have a question I am hoping you can answer, since we had a disappointing evening of unboxing our new Sonos Beam and Minisub. We have a samsung qled 65” Q90R. TV with a native samsung hub consisting of 4 hdmi ports and one optical, of which only hdmi port 3 is Arc. The hdmi arc port is already in use by the Cable Tv box which apparently also requires arc. I tried the using the hdmi to optical adapter with beam, connected it first to the TV Hub, then to the playstation console and finally to the Cable TV box. changed the sound settings to output auto or optical, depending on the options. In all cases the short samsung remote control does not control the Volume. is there available a splitter for hdmi arc, a multiport arc hub option or a firmwsre fix?

4
Airgetlam
8 months ago
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streetsrulyContributor II
asked in Home theater
Altenative to soundbar

I have an ARC soundbar and and 2 x era 100’s rears.I listen to a lot of music from my couch, and whilst for movies, the arc+era100’s are amazing, for music it is less so.I really miss the wide stereo image from the front when listening to music.What are my options for replacing the ARC with some other brands speakers + amp whilst retaining sonos compatibility, whilst also retaining atmos capability?Can i use a Sonos Amp connected to a pair of passive speakers as fronts? what do i do about the center channel?

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Stanley_4
9 months ago
A
AadneContributor I
asked in Home theater
Sonos beam rarely detects TV and 4/5 times won't play TV sound.

I have a setup with a chromecast for casting, a Philips TV (Will find model number if necessay) and a Sonos Beam (gen 1) to use for the TV. As mentioned in the title, 4/5 times the beam just won’t play any sound, and we have to turn the TV off and on again, reconnect to the chromecast and start streaming again, hoping it will work. There are no correlation between the times it works and not, and we do manually set the beam to the TV input every time before turning it on.The HDMI is connected the the ARC-output, we have tested all the settings for autodetection on the TV (Philips Easylink automatic and manual, and TV speakers on/off) without luck. All the software on both the TV, chromecast and sonos are up to date.Has anyone encountered the same or similar issues, and know a fix for this? I suspect it might be something with the chromecast, but haven’t found any settings to try out here.. It is very frustrating having to use up to 10 minutes just to get the audio to work, and we often

2
A
9 months ago
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davidhaerleContributor I
asked in Home theater
Benefits of two Subs (Gen 3)

I am considering adding a second Sub (gen 3) to my setup due to the size of the room (open concept that is makes the sub under sized).If you have done this, what were the results? Is there more bass or just less deadzones?Thanks!

1
G
9 months ago
R
Robyn4999Contributor I
asked in Home theater
random loud pops and reduced volume after updating to newest firmware 15.11

Hello,im still getting random loud pops followed by very little volume on my Arc after updating to newest firmware 15.11 that was supposed to fix it.My diagnostic code is 495328792

2
Airgetlam
9 months ago
C
CalienteContributor I
asked in Home theater
New to Sonos- Home Theater Question

I would like to add a Sonos system to my Samsung Frame TV and would like to avoid using a soundbar. Would it be possible to use the Sonos Amp with two Sonos Era 100s and a Sonos Sub?  Are there any issues with the setup I have described?Thank you for your help! 

1
G
9 months ago
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Mat369Contributor II
asked in Home theater
sonos arc

I have a Sonos arc working through a Samsung TV, all has been fine for over a year. Now the TV cannot find THE arc and just keeps saying it’s NOW TV.I’ve tried switching on and off, unplugging and also changing HDMI cable.

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M
9 months ago
A
AdrianLuvdupContributor I
asked in Home theater
Is it possible to get any sort of blu ray surround sound from Beam Gen 2 without eARC?

Hi, I have a 4 Samsung 4k TV with ARC but not eARC, a Beam Gen 1 and 2 Symphonisk speakers I use for surround. I have been getting surround sound when playing blu rays by using an old Samsung blu ray player set so that it re-encoded original audio to Dolby Digital.If this player has to be replaced (and it is ten years old now) would current blu ray player on the market that don’t re-encode original audio to Dolby Digital like the Samsung give me some sort of surround sound experience with the Sonos Beam Gen 1 or Gen 2 (which I would like to purchase) without needing an eARC input on my TV? Or would even the Beam Gen 2 only play blu rays in stereo without an eARC input or tby using he HD Fury 4k Arcana? I know I would need eARC or the HD Fury for Atmos but would there be an option for any other surround sound format from blu rays until I save up the extra £200 for one? Thanks in advance. 

6
A
9 months ago
A
AliballybeeContributor I
asked in Home theater
Unable to connect Beam to Router

Hi, just got a Beam 2 and it will not connect to Plusnet Hub 2, the app just keeps saying a factory reset is required. Can anyone help please?

13
Corry P
9 months ago
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