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Answered

only stereo sound through my arc ultra from my tv

  • December 4, 2024
  • 7 replies
  • 199 views

I have an issue with my KPN box decoder.

I only get stereo sound no matter what I use, tv , apps like Netflix etc.

they say because this is a bug of the KPN box and Panasonic (my tv) say sits because of the hdmi that is going to my tv that is not blue to send Dolby .

anyone else here with the same problem?

Best answer by 106rallye

It's probably the other way round: the TV cannot pass anything else then stereo to the soundbar. The KPN set top box can certainly do Dolby 5.1 - I used one up until last year wehn I switched proividers.

So either the TV does not pass through 5.1, or there a wrong setting in the KPN box.

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7 replies

What specific model Panasonic TV do you have?


  • Author
  • Contributor I
  • December 5, 2024

It is a Panasonic TX-P65VT60


106rallye
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  • December 5, 2024

Wow. That TV's kind of old. You probably use Netflix via the KPN set top box beacuse your TV doesn't do the apps (anymore). looking at the manual (Download handleiding van Panasonic TX-P65VT60), you can choose to play Dolby form the HDMI-Arc:

 

I do not understand what you mean by “that is not blue to send Dolby”. Could it be that the TV does not pass through these formats fro  one HDMI to another?


  • Author
  • Contributor I
  • December 5, 2024

Thanks so far. You are 100% right about the tv and the apps that are not supported anymore on the tv.


The other comment: that was a typo. They say that the KPN box is not able to pass anything else but stereo PCM through the hdmi kabel to the tv.

 


Forum|alt.badge.img+19
  • Senior Virtuoso
  • December 5, 2024

Thanks so far. You are 100% right about the tv and the apps that are not supported anymore on the tv.


The other comment: that was a typo. They say that the KPN box is not able to pass anything else but stereo PCM through the hdmi kabel to the tv.

 

If it can only pass stereo, how do you expect your Arc to receive and therefore play anything other than stereo?

 

Does the tv have an internal tuner, and can it receive any channels with programs or films being broadcast in DD 5.1? That will at least check Arc will play that when it receives it. 


106rallye
Forum|alt.badge.img+18
  • Answer
  • December 5, 2024

It's probably the other way round: the TV cannot pass anything else then stereo to the soundbar. The KPN set top box can certainly do Dolby 5.1 - I used one up until last year wehn I switched proividers.

So either the TV does not pass through 5.1, or there a wrong setting in the KPN box.


  • Author
  • Contributor I
  • December 9, 2024

Thanks for your contribution. May I ask what setting you used for sound on your KPN box?