Home theater

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Als ik mijn tv samen met ziggo next in stand-by zet raakt hij verbinding kwijt met sonos. Stekker tv eruit en erna erin dan doet alles het weer. Hoe los ik dit op?  Moderator edit:Google Translate-When I put my TV in standby together with Ziggo Next it loses connection with Sonos. Plug TV out and then in and everything works again. How do I solve this?

My Current Set Up: Beam GEN 1 paired with SUB MINI + 2 PLAY 3 (Sorrounds). Question: I am now adding SONOS ERA 300 (1 No) : Is it better to pair the SUB MINI with ERA 300 or just add ERA 300 as a normal speaker and retain the SUBMINI + GEN1 Pairing ?Question: 2 By adding ERA 300 as a normal speaker - will ATMOS experience dilute ? or will it be better if paired with SUB MINI   

I have had Sonos speakers around my home for a while. I finally got around to Purchasing the Beam Gen 1 direct from Sonos on the 5th May 22. All of my other Sonos products work faultlessly. The remainder of my network is strong and works faultlessly.   The Sonos Beam however only connects for 20mins or so. Eventually it freezes completely and I have to factory reset in order to wake it up. The problem is exactly the same if you are using WIFI or a Cable connection.  After being told to buy a new Router, over 20 hours of fault finding and 7 hours on the phone to Sonos. The problem is exactly the same. Sonos still believed it was my network at fault.  After 2 weeks I was able to “escalate” my fault to a return. Great they will replace it.    Would you believe the link I was sent for the return doesn’t work.  I am now in week 3 after purchase of The Beam and I am still yet to experience it.  My question being does anyone have a Gen 1 Beam they are happy with? Should I push for a refund an

Hello everyone,I currently use the Sonos Port connected to my TV via a Toslink fiber link (with an RCA/Fibre converter) and it allows me to hear the TV sound on every speaker in my house (3x One SL and 2x ERA 100).I plan to purchase the Sonos ARC and connect it to my TV via an HDMI ARC/eARC link, and no longer use the Sonos Port.I would like to know if the SONOS ARC also allows the sound of the TV to be played on all speakers ?(not only those configured in home theatre).Thank.G.

So I’ve had Sonos for almost 10 years. My Playbar and Sub has been running all that time with zero issues. I might have gad to connect my Sub once or twice in all that time. Playbar is still running perfectly today. In December last year I decided to treat myself and finally get those One SL’s as surround sound (late to the party). It was great for the first 2 months.Then all of the sudden they started acting up. They disconnected. One connected the other one didn’t. Then they worked. I had to reboot router several times a week and restart my speakers and do the reconnect. I struggled with that for a month. Then suddenly one of the speakers just didn’t want to connect anymore. I spent two days with support and they finally decided to send me a new one. They messed with my network (which wasn’t an issue before and never has been) and the new speaker came and everything got connected and it worked. Sort of. It never runs smoothly. Sometimes they disappear in the app, and only one speaker

I am having trouble getting the surround songs to work.  I had to reset all the speakers, they are now connected as a ‘system’ but only sound comes out of the Arc. The tv is set up as dolby as are the apps, doesn't matter what tv channel or programme I watch,  no sound.  I have reset the speakers about 5 times - it seems to be since I got a new router. I've also had to set the router up as 2.4GHz to actually get them all to connect.  Any ideas?

Hi, I bought Samsung s95c tv and have been frustrated with connecting audio to Sonos arc.  I've been trying unplugging / plugging etc. No matter what i try, the audio drop out all the time. Seems that TV notice an error and switch back to tv speakers. Hdmi-cable is in eArc-connection in Samsung One connect box. TV diagnostic suggests to buy better cable, but i have the cable included in the Sonos arc package. I've seen similar issues, but is there a real fix for this problem available or can the reason really be the cable? Sonos Arc with same cable worked fine with previous TV. 

Hi All,I have seen many posts in here about issues with Samsung TVs and Sonos ARC in the area of eARC, Anynet+ (HDMI-CEC) and Dolby Atmos. Especially the TVs that have a “One Connect Box” like The Frame or the High End ones like my brand new Samsung S95C 77 Inch. Who would have thought, that after operating a 8 Year old Samsung UE65KS9080 9-Series 65” Curved TV flawlessly with the Sonos ARC for years, that I would run into such issues with the new high end Model from Samsung which literally costs thousands of Dollars. It also seems nobody has really found a long lasting fix for the issue or figured the root cause. I am baffled about Sonos and Samsung not being able to fix the issues documented all over in this community and leaving customers frustrated and lost.So what is the issue I personally see: After successfully configuring the TV with ARC, Apple TV, Playstation, the TV drops connection to the Sonos ARC and starts switching between internal Audio and ARC Audio, some times after h

Bonjour,J’ai un ancien système Home cinéma Sonos : playbar de 2018 + Sub Gen2 + 2 Symfonisk (lumière Ikea) en voie arrière.Ma TV est une OLED65 PhilipsJe viens d’acheter la ARC pour remplacer ma playbar (j’en était parfaitement satisfait mais voulant utiliser mon ACE je n’avais pas le choix.)Raccordement sur une prise HDMI sur le port HDMI2 E-arc 120hz 4kMes téléphones portable sont des Android j’envoie des film via fibre optique avec l’application MY Canal, ou avec une iptv (logo Atmos en bas a droite quand je lance le film)La question est simple : avec le sub Gen 2 et les voies arrières Symfonisk , est ce que je suis en ATMOS ? comment je peux savoir ce que je diffuse en audio exactement ? Moderator Note - Translation by Google:Good morning,I have an old Sonos home cinema system: playbar from 2018 + Sub Gen2 + 2 Symfonisk (Ikea light) in the rear.My TV is a Philips OLED65I just bought the ARC to replace my playbar (I was perfectly satisfied with it but wanting to use my ACE I had no

Hi all. I’m about to pull my hair out and haven’t been able to find the information I need. I have a Samsung UN70TU700DBXZA 70” Smart TV purchased new in 2021. My Sonos setup is a Playbar > Connect Amp > Surrounds via the optical output on the TV. I know this is older equipment but haven’t had issues. At some point I had this working on my previous older Samsung that I shattered when I last moved, but I’m not sure what’s happening this time. My current TV is a newer model. My Apple TV and PS4 are set to output DD5.1. On the Sonos App I can see the Playbar is receiving Stereo PCM. If I run an app like Netflix on the smart TV itself the Playbar switches to receiving Dolby Digital 5.1 over the optical cable. It seems the TV does output DD but not from the HDMI inputs. The TV menu only offers “PCM”, “Auto”, and “Pass-Through” - although Pass-Through is greyed out. I have tried multiple HDMI cables from my devices to the TV. I have ensured my external devices are set to Dolby Digital.

Hi, is ti possible / recommended to adjust all Sonos speakers (Arc, 2*Era 300, Sub Gen3) with TruePlay when grouped in Home Theater mode? What is in this case the procedure? Thanks!

Hi,I resently disconnected my Sound base and now connected my Amp with two passive speakers and two Sonos One. It works well in surround but is a bit annoying when I just want to listen to stereo from the passive speakers alone when playing music from other sources. I know I can go in the Sonos App and switch off surround manually but is there a way to set up two groups. One surround group with Amp+passive+2xOne always automatically switching one with the TV (Connected to Samsung 2024 model with HDMI Arc) and then another group with just the Amp and the two passive speakers for when I play music without the TV. I have two other Sonos speakers in the kitchen and in the dining room.BrgdsClaus 

Can you connect the amp wirelessly to an LG TV 32LQ63006LA. Unfortunately the TV is an after thought to our renovation, the ceiling speakers/amp cables are hidden within ceilings and walls. (Speakers and Amp are 3mths old) I suspect this can’t be done? Or is there a third party accessory that can be used i,e. BluetoothLook forward seeing responses and suggestions  

 I have the soundbar speakers  they are Bluetooth they hook to my WiFi network but I change my WiFi password I don’t know how to fix them I go to the app it won’t let me do nothing.  I change to a fiber network    What should do ?

The sound bar stopped working after I turned off the TV and turned it back on.  Nothing had changed otherwise.

So a bit of a weird set up here and looking for advice. I have a tv mounted to the ceiling and it can swivel 360. I I have a beam gen 1 that I have mounted under the tv (so it can swivel with the tv)that is almost directly in the center of the room.   on one end of the room is my couch and coffee table where I have the play 1s set up as the surrounds with the tv and beam turned  toward the couch. On the exact opposite wall I have my bed facing the couch so I can turn the tv 180 and watch tv in bed. What would be the best way to set ip the Sonos? It's a bit weird having the surround sound coming from the opposite wall directly in front of me instead of behind me when I'm laying in bed. 

Hi all,  my sub mini (with arc/2x play 1s as surrounds) doesn’t make any noise at all.  ********** Diagnostic raised.  I turned it all off and on again like a good IT geek.  I can’t remove the sub mini nor the surrounds from the arc, I get errors in both attempts.  I factory resetted the sub mini.  I updated the software.  I’m  out of ideas! Help much appreciated! thanks!Moderator edit: recorded and removed diagnostic number

Acabo de instalar Sonos Arc con un sub y dos Era 300 y se escucha la música pero no el sonido de la TV que es una LG 

I think my image below is wrong from the Sonos Amp to the TV.  And I need help. The Sony Bravia 9 I am planning to purchase has one HDMI Arc port.  Before I run speaker wire I want to make sure this setup gets me where I want to be.  How do I connect the amp to ensure my speakers can be used as rear surround speakers?  Today I have issues with my amp being remote in another room but powering two rear speakers.  I’ve never gotten it to connect as surrounds and hold the connection the way it is supposed to.  We are moving and I have an opportunity to set this up with a better design.    

I had to factory reset my living room speakers because they all disappeared from the app. I have the Arc and Sub added together but the Era 300s added themselves es to seperate living rooms in the app. How do I get them added to the living room with the Arc and Sub?

Hi all,I’m wondering if anyone can help, I’ve tried restarting both the router, TV and Sonos system. Everything is hardwired with Ethernet connections.The Arc keeps losing connection and then jumps to the TV sound system until it reconnects back again. It happens on normal TV and apple TV. So it doesn’t discriminate between the source. Happens maybe every 10-20mins of viewing, so fairly frustrating. We’re also having issues when streaming music, it basically stops to a huge stutter like a drum and base beat and the ends. It’s been absolutely fine for months and nothing has changed in terms of set up. Any tips, please? 

Hey guys, im not much of an audio guy, but my friend recommended me the sonos ray and after looking at it, i would love it. Problem being my monitor doesnt have an optical port, what can i do to solve this problem? Thanks

I have a Samsung TV in my screened in porch with an HDMI cord (in the eARC port) connected to a Sonos Amp inside which is also connected to two in ceiling speakers.  I am having trouble figuring out how to get sound from the Tv to come through the ceiling speakers. 

Hi Everyone, I have just upgraded my Playbar to an ARC as I bought some ACE headphones. At the moment, in my Home Theatre set up I am using 2 Ones as the rear speakers. I have been reading articles that lead me to think that I should swap the Ones for Play 3s. Is this a waist thing to do? Would it give me better sound?  I already have the Play 3s so it won’t cost me anything. thanks in advance, Matt