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Another Firmware and Ace software updates Still No TrueCinema

  • October 29, 2024
  • 6 replies
  • 863 views
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Took me 3 passes to get all 9 speakers updated to 16.4.4 (build 81.1.58210) firmware.
No EQ related settings were reset, thankfully. So far.
There's also a software update available for the Ace. No indication that TrueCinema has been activated 👿👿

Bottom Line: Not Helpful.

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6 replies

Sotiris C.
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  • Sotiris C.
  • Sonos Staff
  • November 6, 2024

Hello @GC3, welcome back!

 

It’s true that TrueCinema has not been activated (yet), but I know our teams are working hard on this experience.

Once it’s here, we will be sure to update this, and all other relevant threads.

Thank you for your patience.

Leaving a like and marking Best Answer might make someone's day. Who knows, that someone might be you.
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Airgetlam
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  • GC3
  • Author
  • Headliner I
  • November 6, 2024

Hello @GC3, welcome back!

 

It’s true that TrueCinema has not been activated (yet), but I know our teams are working hard on this experience.

Once it’s here, we will be sure to update this, and all other relevant threads.

Thank you for your patience.

Thanks for actually offering a comment from Sonos and maintaining the promise at least.

I'm trying but I'll believe it when I see it.

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  • GC3
  • Author
  • Headliner I
  • December 8, 2024

Hello @GC3, welcome back!

 

It’s true that TrueCinema has not been activated (yet), but I know our teams are working hard on this experience.

Once it’s here, we will be sure to update this, and all other relevant threads.

Thank you for your patience.


Another month and not any sign of TrueCinema ​@Sotiris C. 

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  • Missionsparta
  • Enthusiast II
  • December 11, 2024

Hello @GC3, welcome back!

 

It’s true that TrueCinema has not been activated (yet), but I know our teams are working hard on this experience.

Once it’s here, we will be sure to update this, and all other relevant threads.

Thank you for your patience.

Tell them them they are on the clock. Your dip-s*** CEO has made far to many mis-steps. Now we have the era300 surround issue which means more resources will be used on stuff like that instead of Truecinema we were sold on way back in June. Tell Parker his legal clock is ticking. 

 

Moderator Note: Modified in accordance with the Community Code of Conduct

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  • GC3
  • Author
  • Headliner I
  • December 11, 2024

Hello @GC3, welcome back!

 

It’s true that TrueCinema has not been activated (yet), but I know our teams are working hard on this experience.

Once it’s here, we will be sure to update this, and all other relevant threads.

Thank you for your patience.

Tell them them they are on the clock. Your dip-s*** CEO has made far to many mis-steps. Now we have the era300 surround issue which means more resources will be used on stuff like that instead of Truecinema we were sold on way back in June. Tell Parker his legal clock is ticking. 

 

Moderator Note: Modified in accordance with the Community Code of Conduct

Be real. Thanks for your support, but this isn't helpful.

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  • Missionsparta
  • Enthusiast II
  • December 11, 2024

Fine...you tell me what would be helpful? Because between being half a year later and the only move Sonos has made on this sale pitch is to remove it entirely from their website like they never used it as a sales pitch, I'd love to know what you think would be helpful in getting them to finally give us the finish product they sold us, all wise one.

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