Beam gen 2 white blink

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I’ve had a white blinking light on Sonos Beam for several days. I have followed reset (but no orange blink), I have connected to ethernet, no change.

I worked through tech support for a while but after some time I was told the product is defective. It is only 2 years old and I’m just checking to see if anyone knows any other procedures that might save it.

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