Skip to main content
Answered

Beam gen 2 white blink

  • December 11, 2024
  • 1 reply
  • 138 views

I’ve had a white blinking light on Sonos Beam for several days. I have followed reset (but no orange blink), I have connected to ethernet, no change. 

I worked through tech support for a while but after some time I was told the product is defective. It is only 2 years old and I’m just checking to see if anyone knows any other procedures that might save it. 

Best answer by Pools-3015

If there is no change in the color, you may be doing the reset wrong.

https://support.sonos.com/en-us/article/reset-your-sonos-product

According to the Sonos support site, sometimes it may be waiting for a network connection:

https://support.sonos.com/en-us/article/sonos-led-lights

 

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

1 reply

Pools-3015
Forum|alt.badge.img+17
  • Prodigy I
  • Answer
  • December 11, 2024

If there is no change in the color, you may be doing the reset wrong.

https://support.sonos.com/en-us/article/reset-your-sonos-product

According to the Sonos support site, sometimes it may be waiting for a network connection:

https://support.sonos.com/en-us/article/sonos-led-lights