Home Theater

Hi, I was using Sonos Ray as computer speakers via soundcard with digital optical output. Everything worked fine until few days ago when Ray no more sees the digital input. The app TV Setup says No signal detected. The digital input works otherwise OK with another device instead Ray.I have spent almost entire day on the Sonos help line, but in the end they told me they never intended Ray to be used with PC and that it is my problem I bought it and that maybe they changed something so now it doesnt work. This is actually not true, they mention usage with PC on their website: “For a next-level gaming setup, connect your PC.” on https://www.sonos.com/en/shop/ray. Do you have any ideas how to possibly fix this without the Sonos helpline help?What I tried already: - factory reset the Ray - connect the optical cable to another device - it works - reinstall sound card - play music on ray through wifi - it works - play test sound from the sound output properties in windows - only Dolby Digital

HelloYesterday I reset my router and at first only the Sub mini lost connection. Soon after some minutes the whole entertainment section was not connected. After spending 2 hours I reset and rebooted everything  multiple times. I was able to reconnect everything.However I am still not able to add the Surrounds “there was a problem adding your surrounds” I have tried all the recommendations so far nothing has worked,

Why is the ray soundbar so low in volume? How is this a soundbar when my TV gets louder than this I’m so disappointed! Do I need to buy additional speakers or is it even worth it? Should I just send it back and buy something else???

Hello. I bought a new TV. TCL 75" mini led. My old tv worked with my sonos but the new tcl doesn't. I have Playbar, Sub and one. When I plug in my optical cable from TV to playbar, and want to add the new remote to sonos, sonos won't accept it. So I can't turn the volume up and down. Is there any way to give the remote control a new IR frequency, or do something else?

After being told to do a factory reset by Sonos support, I am left with two problems.  Firstly, prior to reset if the Beam was muted (green light) and I adjusted the volume on my Humax remote, it would automatically unmute. Now it does not.Secondly ….what would I lose if I downgraded the Beam to S1? TIA

Hi, I am trying to connect a Kodak luma 150 projector to my amp which powers a set of outdoor speakers for an outdoor movie with my kids. I have tried an HDMI cable and am rca cable with no success. The projector does have a 3.5 mm audio jack and an HDMI port. What connector do I need? Thanks, Jim

I was upstairs today in my drum room, when I played music on my 5’s the tv Sonos system turned off any ideas?

I’m using an Apple Studio M2 Max and a Sonos Arc without any sub or surrounds, connected to an LG TV through HDMI eArc. I need help setting up MacOS’s “Audio Midi Setup” program.Currently I use the format: 6ch 24 bit integer 48.0 kHz and have the speakers configured as 5.1if I choose 8ch 24 bit integer 48.0 kHz I can configure the speakers as Atmos 5.1.2but when I try to apply this, I get an “Overlapping Channels” error.Does anyone know what setting I should be using in Audio MIDI Setup for the best sound?

Hi allI currently use a Sonos Amp to power two wired front speakers.I want to make a 4.1 setup as home theater by adding a sub and two ceiling speakers above sofa.Is that something that Amp can manage and do you think the two ceiling speakers will give good home theater performance? Many thanks!

I have a Sonos beam with 2 x Sonos One - recently they have stopped working - I did the hard reset on both, one is working the other is now on another system & I am unable to pair them with the beam to create surround sound? I’ve tried everything, i.e. remove surrounds, factory reset on all sonos including the beam? I’ve ‘forget this system’ but nothing works? 

Hello! I set up a new Sonos Ray today. Tv Remote connected without problems, and I can control volume. But the mute button doesn’t work. Older (10 years) JVC TV. Any suggestions?

Die Höheneinstellung bei der Era 300 ist zu gering .Wann wird es möglich sein mehr Höhen zu generieren ? Die Balance ist auch bei der Era 300 wichtig.Sitzpositionen ausserhalb der Mitte lassen jeden Hörer aufhorchen und die Souveränität von Sonos vermissen. Wann wird es möglich sein die Blance einzustellen ? Moderator edit:Google Translate- The height setting on the Era 300 is too low.When will it be possible to generate more height? Balance is also important with the Era 300.Sitting positions off-center make every listener sit up and take notice and miss the sovereignty of Sonos. When will it be possible to adjust the balance? Moderator edit: Combined two threads/posts

I own a Samsung TV and stream through my Apple TV. I have connected a Ray to the TV via the optical cord. I have then connected two Sonos ones to the ray within the Sonos app. Audio is playing through the ray, but not the ones. I have ungrouped and regrouped them but it doesn’t help. Any suggestions would be appreciated.

I am looking to create a Cinema Room in my home. I was planning on using an ARC Soundbar, a Sub Gen III, two Sonos in-wall speakers at the front and two Sonos in ceiling speakers at the back. Would all these components be compatible? If so would I need two Amps? And how should I configure them?

Have just bought a new Beam Mk 2 to pair with 2023 LG OLED 42" TV. Works fine but cannot get Atmos.Have followed various tips (see below) but Sonos app does not show Atmos in 'now playing' or 'system/about'. Using HDMI-2 (eARC) on TV to link to Beam using Sonos-supplied HDMI cable HDMI Input Audio Format - Bitstream (on all HDMI outputs) Digital Sound Output - Passthrough eARC Support: On Content - tried 'The Tomorrow War' via Amazon Prime among others which should be in Atmos Source - have tried built-in LG app (Prime) and Fire TV Stick 4K Max (Atmos-capable) - no difference. TV settings show Atmos enabled (but greyed out) but I think that only refers to TV speakers (I've selected HDMI-2 output on the TV sound settings).I've just ordered a different HDMI cable on Amazon to see if that's the issue though I'd have hoped the Sonos-supplied one would be ok.Sonos app and Beam 2 have both been updated to latest software.Any help greatly appreciated!

My Arc and Sub Gen3 were working fine when both were connected via Ethernet. I recently rebuilt my home network and improved the Wi-Fi coverage, so I disconnected both speakers from Ethernet and changed their networks to my Wi-Fi. Since then, no combination of network settings changes, reboots, and factory resets will get my Sub to play any audio. I’ve connected the Arc to 2.4GHz Wi-Fi and Ethernet, and the Sub to 2.4GHz Wi-Fi, 5GHz Wi-Fi, and Ethernet. I’ve rebooted both speakers multiple times and factory reset both speakers. What else can I do here?

I have been doing my research on a soundbar for the master bedroom and I ave decided on the Sonos Beam (Gen 2), my first Sonos product.In the master bedroom our setup consists of a 60” LG TV plus an Apple Box 4K. The Apple box is connected directly to the HDMI Arc, but I am not sure if the TV supports eArc.  When I get the Sonos Beam (Gen 2) which HDMI do I connect the soundbar to?I would greatly appreciate any help you can provide.Thank you all

I just added a Ray Sounbar to a bar room that already has 2 ERA100s and a Sub Mini. Purpose is to improve TV sound and be able to leverage the other speakers for that when not playing music.  I wall mounted the Ray directly below a TV and realized I mounted is it upside down - with the touch controls on the bottom. This is ideal since the touch controls would be difficult to use if mounted on top.  Is there any issue with the soundbar being mounted inverted?

Hi, It’s been 4 months that I am facing this problem.  When I factory reset my ARC and SUB and connect to the new wifi through the SONOS app, the app says the devices are connected. But I do not see the devices on my app. See the snapshots.I have reached out to support and they told me to do a hard wire connection to the router. I did that too and still nothing.Because of this, I am not able to tune the devices to my new home set up. This is really frustrating. Any help?

I cannot manage to connect my sonos ray with my infrared remote from TCL. Does anyone else have this problem?

Dear SONOS Enthusiasts,I plan to purchase and install SONOS equipment to create a surround sound home theater in my living room, which measures 16x24 ft (please see the attached layout). Given the Samsung OneConnect HDMI ARC already wired to the SONOS Amplifier, I have two specific questions:Can I connect the SONOS Sound Bar to the TV via HDMI, as shown in the attached figure? Can the SONOS SUB connect to the amplifier wirelessly over Wi-Fi?If the answers to both questions are yes, will I be able to create a surround sound system with both wired and wireless connections?Thank you for your assistance!Best,CJ  

Hi. I have a system with multiple Era 100s, and a new Beam (gen2). I have the Beam in a group with the other speakers for music, and when I watch TV it disconnects from the group to work standalone as a soundbar.Is there a way for the Beam to automatically reconnect to the group so I don't have to manually re-add it every time I've watched TV? Thanks!

Hello Community, I am renovating my house and am planning to have a TV in 2 rooms that have in ceiling speaker, which are connected to a Sonos AMP. Those AMPs are in the utility room that is about 40 feet away.I want to make sure that I can connect the TVs to the AMPs for sound output. I read in other threads that an optical fiber HDMI would be best.Questions:1. Can anyone recommend a good optical fiber eARC HDMI?I found those so far: Monoprice, RUIPROThose HDMI’s have 2 different ends, one is source one is display. In my case the TV can be the source and the display depending on how you look at it. Can someone please explain which one it is?Thank you all!

I am getting very frustrated with Sonos products.  I have a home theater with Sonos Arc, two Sonos One SL’s and a Sub.  The Sub and Surround speakers only work properly when I hard wire the sub to my network switch even though it says wireless enabled.  Once I disconnect the ethernet cable the sub and surround speakers stop working.  I have all Aruba Airgroup Services turned on. Any recommendations?  I have reset and started over over 12 times. I have powered off and powered on everything including the router.   

Mini Sub connectivity issue: I have a Arc and 2 Era 300s as surrounds in my living room. The mini sub was connected to this, I moved it to my bedroom and connected to a pair of Era 100s. After a few days I shifted it back to my living room but have not been able to connect to the Arc system. I am not new to Sonos, have used them for more than 10 years. Have tried every thing including resetting the Arc and Era300s, resetting the Wi-Fi, but nothing seems to work. The Arc and surrounds are working fine but the Sub is not connecting to the Arc. The app goes to try again twice and then says done, but no connection. Pl help me sort it out, very frustrating!