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Get help with your Ray, Beam, Arc, Arc Ultra, Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions here.

  • 6,047 Topics
  • 30,859 Replies
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Jagielak
started this topic

Era 300 wall mount - Advice

Hello everyone. I need advice on the positioning of the era 300 , as they are mounted now they are an eye sore and don't like the angle of t...
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Stanley_4
Stanley_4
answered this question

Sonos Era 300 placement for surround

I’d say place the 300s for optimum TV sound and add a stereo pair positioned to work for sitting at the table, or a Five if you can’t find p...
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6047 Topics
G
Guilherme0195Contributor I
asked in Home theater
Playbase not connecting to Wifi

I have a Sonos Playbase that is no longer connecting to Wifi. It only works when connected via Ethernet cable. I have tried via Sonos S2 and S1 apps but it just doesn't create that temporary network or adjusts to my new network (it was previously wired). I have heard some previous discussions about the wifi card failing, but not sure if it is my case or if I'm just doing something wrong. Any way to run a diagnostics? 

1763
Airgetlam
7 months ago
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davegdzContributor I
asked in Home theater
Dolby Atmos on Arc via pc

Will dolby atmos work with games and movies from pc->TV output?

6054
Schlumpf
7 months ago
K
Kjell_RuneContributor II
asked in Home theater
samsung tv change to internal speakers

My Samsung Frame (mod QE65LS03RAUXXC, Firmware v. T-MSMDEUC-1420.0) have recently startet to use internal speakers instead of my Sonos Arc. To get the sound through the Arc I have to go to "Input Signal Plus" on the Samsung TV and enable or disable (doesn't matter  which order) a couple of times, and then sound flows through the Arc as normal.. That is until next time I power on the TV. The Arc is connected to eArc HDMI 3 on the Samsung one connect.I’m running ver 16.1.1 78152020 on the Arc.Anyone else encountering this problem?

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K
7 months ago
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EbbEllisContributor I
asked in Home theater
Arc not working

Hello, my Sonos Arc has stopped working. There is no central connecting light red/green/white and the microphone light is constantly on (white.) Unplugged, re-booted……nothing at all??Thanks

703
jgatie
7 months ago
M
Mikey67Contributor I
posted in Home theater
Beam to older aquos sharp 70” arc TV.

My tv is older but has hdmi1 arc connection.  I’m only getting stereo pcm from any source I watch. Hulu firetv apple.  Just tried optical hdmi connector.  Still same.  I was sure it was a tv setting issue but idk.  Help!!

13624
controlav
7 months ago
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ajhoerresContributor I
asked in Home theater
Sonos Arc Popping, Loud Blare, Complete loss of functionality

My Sonos Arc, which has been working perfectly in the middle of a show on Netflix had some audio drops, where it would mute for a bit then come back on. Finally tonight, audio dropped then an incredibly loud blaring noise played for a second. After that all functionality was lost and my TV defaulted to using its own speakers. I saw someone say that an update was sent out ~4 months ago that solved this issue. This clearly isn’t the case as this has been a reported issue for over 2 years now. Is there any way to fix this, and does Sonos plan to actually fix this issue?

1191
Sotiris C.
7 months ago
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croomeyContributor I
asked in Home theater
Sonos One Gen 2

Hi there will my Sonos One Gen 2 pair connect with the Sonos Ray soundbar? I’m hoping to use them to connect to my TV for surround sound.

331
buzz
7 months ago
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Mix00nContributor I
asked in Home theater
Help to a newbie

Hi, I'm a total novice. I'm going to buy a Sonos Beam (Gen 2) and additionally a few Symfonisk speakers. I read on the Internet that they can be used as surround speakers and that's why I had a few questions: - Is it possible to make the symfonisk speakers play continuously, e.g. when I watch something without an atmos track (or also with atmos)? - Is there a limit for additional speakers and can I set their position relative to myself using some equalizer? - Will everything I play on TV be heard by the set I create? - Is it possible to use this set also as a sound source for a Windows PC?

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Airgetlam
7 months ago
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chhupa_rustamContributor I
posted in Home theater
Sonos Arc power cord is loose

Hi, My brand new Arc is driving me nuts because any time someone touches the TV console the power cord gets shaken loose and the speaker setup stops working!! Has anyone else had this issue? Can you please suggest how I can get the cord replaced as it must be covered under warranty?

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Stanley_4
7 months ago
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Pilot1012000Contributor I
asked in Home theater
creating a surround group with a beam gen 2 and two era 100 speakers

Just got my Beam Gen 2 and two Era 100 speakers home yesterday, and installed them on out TV.  Obviously, excited about the Plug-and-Pray process I was about to embark on, knowing full well it wouldn't work, but up for the challenge.After 3 hours of constant speaker resets, adding and removing speakers, etc. Etc. - still no surround sound, regardless of the sound source (Dolby atmosphere, etc.)  The speakers go through the process of creating the Surround group, and I get the confirmation in the app (and that great sound to confirm) then when you check the two Era 100 spealers in the System tab in the app, they show as not connected.  No sound, no connection - nothing.I'll close out that I'm not an audio wizard, but I have worked in the IT & AI industry for 30 years, and aside from the app being super not user friendly, I have gone down every rathole there is to resolve, and so far I have a Beam that works, and two expensive book-ends either side of my TV..…Any advice from you Sono

6183
buzz
7 months ago
M
mfsephirotContributor I
asked in Home theater
Sonos Arc with home theater and turntable

Hi,I currently have a Sonos Arc, and I’m planning to buy a couple of Era 100 and a Sub to build a home theater system.I would also like to use that system to play vinyl, and I could buy a Pro-ject T1 Phono turntable, both line in or bluetooth.What is the best way to use a turntable with an Arc+2 Era100 home theater system?

128311
Stanley_4
7 months ago
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prftnContributor I
posted in Home theater
Adding Sub Mini to AMP with B&W 607 Speakers

Hello,I've been reading a lot of reviews about the Sonos Sub Mini, every interview have tested the Sub Mini with a soundbar and mainly with one of Sonos' own soundbars (Arc, Beam, Ray). I have Sonos AMP with two bookshelfspeakers (B&W 607) for my TV in a medium sized livingroom. Im wondering if anyone have tried the sub mini in a similar setup and if it works well with that type of setup? Or if anyone have any thoughts on this?

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J
7 months ago
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Dcgman#1Headliner I
asked in Home theater
5.1 Setup Question

I’m sure this has been asked here before…I moved my Sonos One (paired) from my Garage to TV Room, after adding wall mounts for Ones. In order to use the Ones as 5.1 (with my existing PlayBase/Sub/Fives) I have to unpair the Ones? What happens when I want to play just music in the TV Room, since my Ones are not paired anymore? Do I have to pair the Ones everytime I want to listen to music and unpair them when I want to use them as my 5.1?

884
Airgetlam
7 months ago
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kevin301Contributor I
asked in Home theater
Sonos Playbar - no sound via optical connection with TV

I have a Sonos Playbar connected to a flatscreen TV (Samsung) via Optical cable, and also connected to a TP-Link router via Ethernet cable (as shown in my included diagram).I essentially have 2 issues:No sound coming out from the Playbar. I checked that the connection is working fine, by connecting the optical cable to another, simpler set of speakers. There is sound output via the second set of speakers. I am unable to configure the Playbar in any way. I can connect to it via my mobile phone, using the TP-Link router as the ‘gateway’.   I first tried downloading the ‘Sonos S2’ app, which stated that the device is incompatible. I then tried downloading the ‘Sonos S1’ app, which insisted that I update the device. However I do not have a wired internet connection at this location.Hoping for some suggestions/guidance on what I might try to do next. I’m at my wits end. Thanks!

5577
K
7 months ago
A
arslanelverAvid Contributor III
posted in Home theater
sonos beam2 sub mini 2 Era100's vs samsung q990c

hey community, i know it’s an odd question. First of all i have to say i am loving my setup. the only thing i am not feeling 100 percent amazing is beam gen 2 maybe doesnt feel sometimes “full” enough or “expansive” enough for casual tv watching or dialogue for movies. It’s very very clear and clarity is amazing it’s due to size of the bar it feels at times a bit “narrow”. My hunch was wait for the arc gen 2 and either sell my beam gen2 second hand or repurpo in a different room. Having said that i saw samsung q990c system which is a true atmos bar with upfiring bar and rear speaker and it made me question myself a bit. Might sound like i am looking for reassurance and maybe i am :) but i truly love the Sonos system and the flexibility and advantages of modularity of it. I usually watch movies but i also with the quality of system i started to listen to more music in my living room with Era100’s set to Full for music, it’s beautiful.I was just curious if anyone listened to q990c or own

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AjTrek1
7 months ago
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NewbieDominik1987Contributor II
posted in Home theater
Sonos Arc + Sonos Amp= no surround?

Hi! I just added AMP (with ceiling speakers) to my ARC and SUB- )previously had a pair one SLs for Surround so know have to set it all up) but am not getting the AMP to work in the surround- it works along when I separate it and play music to it- but then when I pair it back- it says it succesfully is completed, but then nothing comes from the speakers- any help would be great!!

7611
N
7 months ago
awagne
awagneContributor I
asked in Home theater
Sonos Amp Device Management

Working on an outdoor deck project and want to blend 2 types of speakers (LG Soundbar & Sonos Outdoor) through Sonos amp, but not sure if the series of HDMI/wiring schematics will work.Attaching a visual of my plan, but was thinking about the following order:TV would run HDMI (Earc) to LG Soundbar HDMI IN LG Soundbar HDMI OUT (ARC) would run to Sonos Amp Sonos Amp would be wired to Sonos Outdoor SpeakersOutcomesWould be able to play audio through all 3 speakers through TV Would be able to play music through Sonos outdoor speakers from phoneThe alternate thought was running 2 separate HDMI lines (one to soundbar and one to Sonos amp), but was thinking that TV might make me choose between HDMI port for sound to come out EITHER soundbar OR Sonos outdoor speakers VS coming through both. 

1133
melvimbe
7 months ago
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mahi83Contributor I
asked in Home theater
Beam2 power connection

Hi I have Beam 2 procured in US with US power cable. Can  I directly connect it in India power outlet or do I need stepup dc-to-ac  converter?

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M
7 months ago
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SkaramungaContributor I
asked in Home theater
Can these speakers work together? (beam, play3 pair, play1 pair)

This would be a total of 5 speaker all working together. Beam, 2x play3’s, 2x play1’s and eventually I’d like to add the sub. I’m getting mixed answers off general web searches. Would these all work together? Currently, ive been running just a pair of play1’s and the beam. Just bought a used play3 to make a pair out of the one I have and this is what inspired my question. As I’d always run the play3 solo in another location. Now I’d like to add them all to the same room! Anyway let me know folks that know more than I regarding Sonos!!! thx

552
S
7 months ago
I
ImillsContributor I
asked in Home theater
rear speaker noise

My play 3 rear speakers make a whooshing noise on some programs. Other times they are fine. I have to turn off the rears when some programmes are on

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I
7 months ago
2
210BamContributor I
asked in Home theater
In wall sonos speakers

I would like too know if I bought 2 pair of in wall Sonos speakers and 1 amp. Could I use a pair for each side left and right and still set up the surround sound off the arc and 2 subs? 

381
Airgetlam
7 months ago
A
arslanelverAvid Contributor III
asked in Home theater
dolby digital 5.1 + not available on apple tv 4k

Hi everyone!I’m new to sonos world and loving it overall. I did a test on something today which was quite confusing for me. I have sonos beam gen2 + sub mini + 2 era 100’s for surround. I have a 55” lg tv and apple tv 4k connected via hdmi. Sonos beam is connected via earc hdmi port. When i watch netflix on apple tv 4k, ie the gentleman, i get “multichannel pcm 5.1” but if i watch it on lg smart tv’s netflix app i get dolby digital plus 5.1 which i prefer because it’s louder and cleaner for dialogue weirdly. I have earc on, pass through and bitstream set up on tv and on apple tv 4k - i have audio/change format OFF, dolby atmos ON. Even if i turn on Change Format and keep dolby digital 5.1 i have the same on my sonos app “multichannel pcm 5.1”Help :) 

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Schlumpf
7 months ago
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User67Contributor I
asked in Home theater
supplied cable

Is the cable supplied with the arc soundbar earc?

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controlav
7 months ago
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feiyukongContributor I
posted in Home theater
Awesome device for using Sonos with a projector

If you still have trouble using Sonos with a projector, I strongly recommend Orei HDA-934 (https://www.orei.com/collections/new-arrival/products/4k-hdmi-audio-extractor-switch-with-earc-and-edid-management-hda-934). It is only $100. I have Sonos Arc, AMP, and they work perfectly. It supports Dolby Atmos and I have tested on my Apple TV, Xbox, and PS5. More importantly, it supports multiple HDMI inputs. Strongly recommend!

2124
Schlumpf
7 months ago
T
ThrashContributor I
posted in Home theater
Hdmi eArc Splitter

Hello! I recently bought an Arc soundbar and i want to get Atmos from my PS5, but I can't. I can get atmos through Fire Tv Stick 4k, but not ps5... I was wondering if this splitter would do the trick. (I can't afford a HD Fury, I'd rather buy a TV) https://a.aliexpress.com/_mKIeoaE

20716
Schlumpf
7 months ago
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