sub 4

Question

I have done everything in my power to try and get my sub to connect to my network but the app keeps saying sub “not connected” I am at a loss and don’t know what to do anymore I have tried everything that they say to try

Ken_Griffiths · Accepted Answer

I suspect a bit more detail is perhaps needed here before any suggestions can be made…Whatcontroller device and App are you using?What is the router make/model (which version of WiFi etc?)-What error message are you seeing and what is the status LED showing?Is DHCP enabled on the router?Any MAC filtering, or network-segment isolationin place?Is the controller device connected to the main WiFi network and not a guest network, or separate WiFiaccess point?What other Sonos devices do you have?At what step during the setup are things failing?

Airgetlam · Answer

In addition to the above, what device are you trying to bond the Sub to, and is WiFi turned on on that device?

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