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Get help with your Ray, Beam, Arc, Arc Ultra, Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions here.

  • 5,930 Topics
  • 30,232 Replies
Stanley_4
Stanley_4
answered this question

Sonos Era 300 placement for surround

I’d say place the 300s for optimum TV sound and add a stereo pair positioned to work for sitting at the table, or a Five if you can’t find p...
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BJOutdoors
BJOutdoors
started this topic

Two independent systems

I have two SONOS systems. I would like to set them up to operate independently of each other. How do I do that?
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AjTrek1
AjTrek1
started this topic

Arc Placement

Updated 9/14/23 to include Era 300’s as surrounds (which have upward firing drivers) that replaced Sonos One’s. All other information and gu...
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5930 Topics
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theammerContributor I
asked in Home theater
how do you install a second sonos system

How do you install a second Sonos system

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4 months ago
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A_fly_guyContributor I
asked in Home theater
Trueplay still not working with the newly updated app(yesterday)

I have the latest app updated yesterday.But Trueplay still does not work for me.Tried with both my iPhone and two different iPads.It plays the testing sounds for about 30 seconds.Then the sounds stop, but the Trueplay interface continues, saying it's still listening to the test sounds, even though it's quiet. I have tried to let this continue for about 5 minutes, but it doesn't stop. So I have to finish setting up Trueplay. System: ARC, Sub Gen 3, two ERA 300.I have tried to connect/ disconnect the WI-FI from both the ARC and Sub, but it makes no difference. What am I doing wrong? Have a great weekend everyone!

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Gabriel Z
4 months ago
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TomTom77Contributor II
asked in Home theater
Foxtel iQ4 & 5.1

Hiya Sonos I'm trying to get 5.1 sound through my Playbar and 2x Play 1 speakers. I've just upgraded to a LG B4 OLED TV and it appears I don't have 5.1 anymore via my Foxtel box. I was sure I did previously.Do I have to tinker with some settings in my Foxtel box? LG TV? Not sure where to go from here.Thanks

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4 months ago
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ofpmacContributor I
asked in Home theater
Speaker placement (worthwhile)

Hello, just a quick question hopefully. Some great deals right now on the Sonos Era 100s and just wanting to know viability of having a setup as per the image I have included (I wish I was able to layout the space the way I wanted, but I don’t have creative control, Ha!)Just looking to potentially add some Era’s as surrounds, never had a surround setup before and just wondering if this will work/be a viable option? Many thanks in advance.Regards,Mike 

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O
4 months ago
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TImothy GrantContributor I
asked in Home theater
Moved houses and our Arc is not quite right

We just moved across country. And I'm trying to get everything setup.We have three One SLs the minute we got Internet at the new house (same router and same networking configuration as the old house) they worked exactly as expected.I just got our TV hung on the wall and connected the Arc and Sub. Sound while connected to the TV is phenomenal (it's always been really good, but the TV is now against a concrete wall and that has dramatically improved things).However, if I try to play something other than TV through the Arc, I'm told “Unable to connect try again later”. It feels like a networking problem, but the Sonos App (what a horrible downgrade that is). Can see both the Arc and the Sub. Anyone have any thoughts?

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4 months ago
Andor
AndorContributor II
asked in Home theater
Sonos Era 300 speaker won’t connect

I have just purchased 2 Era 300 speakers, I want to use them as surround speakers, I have an Arc and a Sub, the Arc is wired to the router, but one of the Era 300 speakers just won’t connect, nothing works, it’s semi recognized by the system, because I can try making changes in the Network portion of the Sonos app (the leds on it light up) , but nothing works 😞Does anyone have any ideas?

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4 months ago
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tc10Contributor II
asked in Home theater
changing surround sound volume with TV sound bar in new app

I just updated to the new Sonos app. I can no longer find how to change the surroundsound volume with the sound bar for my TV. This used to be accessible through system settings. where is it? How do I change the surroundsound volume level? and Wright left Ballance like we did before

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D
4 months ago
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daryltanContributor I
asked in Home theater
Unable to add second Sonos Sub G3 to existing system

Hi,I can’t seem to get my second sub to connect to my system. It shows that it was set up already, but whenever I’ve tried ‘Connect Second Sub’ or ‘Assigned to Room’, the error always shows ‘There was a problem adding your Sub. Check the network connection and make sure your product is powered on.’. Even Rebooting the product and connecting thru a Ethernet LAN Cable to the network, it still shows the same error.  Please provide a solution. Thank you. 

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buzz
4 months ago
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NewbContributor I
asked in Home theater
Benq TK710, Arc, and media source

I would like to connect BenQ TK710 (eARC), Sonos Arc, Sonos Sub (Gen 3), and an Apple TV/Xbox/Nintendo Switch/PC. I was thinking thatSources—>HDMI matrix with eARCMatrix—> Sonos Arc Matrix —> BenQWill this work? I know there are multiple threads on this but in reading them I still cannot figure it out with my projector and the set up I need.  Any problems to this setup and any HDMI matrix you’d recommend?  Thanks

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N
4 months ago
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StargalContributor I
asked in Home theater
DTS and samsung tv

Hi I'm choosing between an LG C 65 in and the Samsung d90. The Samsung doesn't support DTS. Is this an issue as will the Sonos pick this up? Should I choose the LG which does them have this for better sound? I think the Samsung is a slighter better tv screen wise but more interested in the audio aspect as not a huge difference in picture quality .  thanks! 

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4 months ago
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JimariContributor I
asked in Home theater
can not delete the play 1 to switch to era 300 as surround speakers

If I want to delete the play 1 from the app as surround speakers ,the app says that is een problem.but the play 1 working oké I want them to switch for era 300

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J
4 months ago
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tomoyasuContributor I
asked in Home theater
sub cannot be updated

sub cannot be updatedError 30 appears when updating. I've tried all the solutions for error 30, but I can't update. Is it a malfunction?

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4 months ago
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ardorContributor I
asked in Home theater
Beam Gen 2 + Sub Mini Tinny Dialogue

Hi all,Found some other posts like this one: Wondering whether there are other settings that I could try?Just got my Beam (gen2) + Sub Mini a few days ago, and dialogue sounds tiny…I’m coming from a Roku Streambar, dialogue there was clear (streaming using Fire TV Stick Max 4K, Roku Streambar strictly just for the soundbar functionality).It’s like, the sound effects are enhance with Sonos setup, dialogue clarity is reduced. With Roku Streambar (lower quality soundbar, of course), definitely not much sound effects, but dialogue clarity is great. Is this the expected result? I have speech enhancement on, true play on as well, even did the trick of tuning it by just strictly moving around the couch. TV is Hisense H9G. Streaming device is Fire TV Stick Max 4K.

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A
4 months ago
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ArqgabeContributor I
asked in Home theater
Setting sonos era 100 surround and alone

I just bought the system, I have 2 era 100, arc, and sub gen 3, it's sound amazing, but my question is, I want to use only the era for listening music before I sleep, because they are near and side by side my bed... I thought make another room and put only the eras in ti, but I can't find the way... If hope you can help me with this, 

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Stanley_4
4 months ago
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AMitchelContributor I
asked in Home theater
Using the Sonos with multiple zones

I have 3 Sonos Amps and am connected to a new Samsung TV (HDMI). When I turn on the TV the Sonos will play in the TV Room but is erratic in allowing me to join the other rooms. When I try to join other rooms the Sonos switches the source to the Music sources while the TV plays silently. I can use the Xfinity remote to get the HDMI TV again but only through one room. I have to restart the TV and Sonos App to have it play in multiple rooms. It is really hit or miss. Not what you want in a high end system. Any ideas?

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A
4 months ago
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Feffer50Contributor II
asked in Home theater
Connectivity options for sonos era to Sonos arc

Hi Can anyone help me with setting up Era 300 to Sonos Arc. I have been trying to set up the surrounds speakers. But errors are remebered. What am I doing wrong. Please help

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F
4 months ago
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Yotaman87Contributor I
asked in Home theater
connecting arc to my TV and TV remote

as of yesterday I was able to consistently use my television remote, which is an LG TV to use volume control for television and from music whenever it was being used then out of nowhere it stopped working not reconnect will not reset up to the television, but yet it is working with the television and I cannot get the remote control to connect it. All am I doing something wrong in the set up process or is there a fault that I’m not aware of 

150
Y
4 months ago
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DaTSchLKContributor I
asked in Home theater
Move grouped with Playbar doesn't work anymore

In past I transferred my TV signal from Playbar to Move via grouping.Since the new app version, after grouping stays my Move quiet.Any settings I need to adjust? App issue?

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D
4 months ago
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Luke1322Contributor I
asked in Home theater
Sonos beam tv connection sputters

 I have a Sonos beam (newest generation) connected to the eARC port on my LG oled tv. The sound is perfect when I play media streaming via WiFi to the beam. When I play tv audio, it’s fine for a few minutes then started sputtering, rapidly cutting in and out to silence. I thought it was the hdmi cable so I replaced it (twice, both with cables that advertised eARC support) but the problem persists. Anyone know how to fix this?

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L
4 months ago
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Diaz1823Contributor I
asked in Home theater
no update

The new sonos arc and sub gen 3 doesn’t connect for any new updates.  Also it is unable to connect to my wifi. No matter what I do in the app

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D
4 months ago
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JobrattContributor I
asked in Home theater
problem adding twoEra300 to Arc+ sub room

Got two Era300 home yesterday and added them with ease to the network and can play music through them with AirPlay for example. The problem is adding them in stereo to my existing TV-room setup. I’ve reset the devices, updated them.They are added to the network in separate rooms (like sonos says they need to be) but I can’t find them when I’m in the room with the arc+sub. I have the option to ad a pair as surround in the room, but when I try to add them the app doesn’t find any compatible devices. I ordered both of the from Sonos directly and updated everything once they arived.  

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J
4 months ago
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HeathJamesContributor I
asked in Home theater
changed ISPs, re-connected soundbar, now no tv audio and app can’t contact update server

So .. reading the threads .. appalling situation from Sonos.sonos soundbar + satellite Ones have been working just fine for years.I moved house and changed the wifi network name. Reconnected the soundbar to the new wifi.App cannot see the update server so can’t complete the soundbar install.soundbar will not play tv audio.no settings on tv have changed.half the time the sonos s2 app doesn’t see the sonos devices.this is rubbish. any help please?

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4 months ago
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Pissed in NCContributor I
asked in Home theater
Alternative Sonos replacement system recommendations

What is the next best system to totally replace Sonos with?

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Bumper
4 months ago
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DarKPredatoX1987Contributor I
asked in Home theater
Is there any leak or information about the Sonos ARC 2 sound bar?

I want to buy a Sonos sound bar, but I have seen that the ARC was launched on June 10, 2020, and I don't want to buy it and the ARC 2 will be released next year, and moreover, Sonos is renewing or updating all the devices, only ARC is left... is there information about it?

4610
D
4 months ago
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Filter123Contributor I
asked in Home theater
brand new product cant update

I see this is a common problem. My first Sanos product, a Beam Gen 2, will not update. I've tried all suggestions re turning stuff off, giving it a dedicated IP, tried WiFi and wired, tried 2 iOS devices and 2 Android devices, same issue on all!!!! WTF won't this work and WTF won't Sanos admit this problem and fix it!!??!! This will be my first and last Sanos purchase and will be returning it Monday 

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4 months ago
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