Skip to main content

Home theater

Get help with your Ray, Beam, Arc, Arc Ultra, Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions here.

  • 6,871 Topics
  • 35,220 Replies
G
GuitarSuperstar
answered this question

Home Theater Speaker Layouts

You can only add two surround speakers to a Sonos home theater setup. I would use the Era 300s as surrounds with the Arc and use the One SLs...
  • 1
  • 6
G
GuitarSuperstar
answered this question

Maximum amount of speakers supported in a surround sound setup for Home...

You can add up to two Subs (one must be a Gen 3) and two surround speakers to a Sonos home theater setup. So if you want to use the Era 300s...
  • 0
  • 14
6874 Topics
C
ClemdogAvid Contributor I
asked in Home theater
Sonos Arc + AppleTV + Samsung TV = No Dolby Atmos

My tv is a Samsung QN85QN90AAFXZA. It’s less than a year old and has eArc. Hooked up the Arc and 4K AppleTV but don’t get Dolby Atmos showing during playback in the Sonos app…  It reads “Multichannel PCM 5.1”Known issue?  User error?Any help would be greatly appreciated  Thanks! 

558426
U
H
hahaatschiContributor I
asked in Home theater
Volume control on Apple TV (Sonos ARC)

I updated my iPhone and Apple TV to iOS 16 and tvOS 16 yesterday. Since then, I can no longer control the volume of my Sonos ARC via my iPhone (with the built-in Apple TV control). Until yesterday I could do that without any problems. I’ve changed nothing other than updating those two OS.Seems like several people on Reddit are having this problem. Is there anyone here where the volume control still works after updating to iOS/tvOS 16?

102411
L
U
User29410Contributor II
asked in Home theater
tv sound cutting in/out on other speakers in house

When sending music to my other speaker (an old play one) in the kitchen from Sonos beam gen 2 everything is fine. But doing the same using tv audio I get sound dropping in and out. Is it something to do with my older play one or interference?

20753
Corry P
G
ggs00Contributor I
asked in Home theater
LG CX stopped playing sound on the Arc

Out of the blue, the sound from the LG OLED CX TV no longer gets played on the Arc.I tried: unplugging the TV, the Arc, and the FireTV, and replugging them.I also tried: enabling/disabling the eArc config in the TV settings and noticed that for a split second while I am doing that the sound plays and then stops.I tried connecting a laptop instead of the fireTV, no audio came out of the speakers at all.I tried different streaming services (Youtube, Netflix, Prime, etc.), the audio didn’t work for any of them.I tried playing music on the Arc via the Sonos app and Spotify, and that works. The issue started yesterday (Nov 19, 2022) - I’m wondering if there’s some new version of the software that got pushed to the speakers. My TV is offline (I block all internet traffic to/from it), so I’m pretty sure the software running on it did not get updated.I’m stumped. Anybody else is having a similar issue? Sonos Arc: Arc de TVSerial number: xx-xx-xx-xx-xx-xx (redacted)Sonos OS: S2Version: 14.19 (b

5871
Corry P
fcarratala
fcarratalaTrending Lyricist I
asked in Home theater
Sonos ARC (Losing HDMI-ARC connection)

Hi  My Sonos ARC has recently started losing connection to my LG TV every time I turn off/on the tv. (LG 65NANO886) To reconnect i have to redo the complete setup process to obtain again sound from HDMI ARC. Already have the last software update, but still have the same issues. I have run a diagnostic which is 1479387262. Any help is appreciated.Thanks in advance.

15695
Corry P
R
rick975dContributor I
asked in Home theater
Xfinity remote issues

My Xfinity remote will not control my Arc SL if I’m more than 3 feet away. 

1372
R
B
BrynstaContributor I
asked in Home theater
Not getting Atmos from Netflix

So I have a Samsung NU8000/8070. It has had a Samsung firmware update so effectively has eARC sound options are Dolby digital and Dolby digital plus. Sky Q will play in Atmos (confirmed via Sonos app) when the Q box is set to DD+ and the tv sound is set to DD+. But on Netflix, nothing play in Atmos, says it is playing in DD+ 5.1, the tv is still set to DD+ so I am not sure why it won’t play in Atmos, I have nextfkix premium, so I have access to Dolby Atmos, everything shows as 5.1 on the Netflix main menu and doesn’t change in film. Any ideas? 

207825
B
J
JimmyRikContributor I
asked in Home theater
Pairing two remote to arc? apple TV remote

Paired my Virgin TV remote to the Arc no problem! - then I thought I could do my appleTV remote (silver one with side button 4k Apple TV)it recognised the button presses all good - but then then virgin remote stopped working?! can’t I have two?!?? i tried 4 times and gave up?? 

1353
Airgetlam
P
PeteydogContributor I
asked in Home theater
Can't re-connect BEAM that I took from another room and create TV surround

Took my BEAM from another room to “re-create” a TV surround. STILL showing my BEAM in old room with TV surround set up, etc even though I’ve removed the BEAM and unplugged the ONE’s I had. So...1) How do I make the “OLD” room disappear since it has nothing and my “NEW” room show my BEAM and allow me to create TV surround. Over. 

4677
jgatie
K
knittingbeeContributor I
posted in Home theater
arc

When connecting the new arc works with radio cannot get the doing through tv ( Sony Bravia)

303
G
M
Mattyc973Contributor I
asked in Home theater
connecting arc + amp + ceiling speakers

How do I go about connecting the arc + amp + ceiling speakers to work as a surround sound setup.thanks

1864
Airgetlam
C
chuckieznycContributor II
asked in Home theater
2 Amps for surround

I looked around Sonos help articles but still not sure regarding network setup for 2 Sonos Amps with surround so asking the community here. I have the following setup: Family theatreArc - connected via ethernetSub - wireless2x Surround Ones - wireless BackyardAmp powering 2 external speakers - wirelessPassive sub powered by dedicated amp connected to Amp I'm looking to add another Amp to the backyard powering 2 more external speakers for surround sound. Can the 2nd Amp remain wireless along with the existing Amp or does the Amp powering the current front speakers need to be wired using ethernet before I can add the 2nd Amp? Appreciate any feedback here!

721
J
L
LucaelyContributor I
asked in Home theater
sonos arc e tv lg qned

Hii need an help. I can’t listen neither dolby plus neither dolby atmos with a new tv lg qned and Sonos arc. i’ve tried everything but the only Signal is stereo pcm. How can i do?

2184
L
fcarratala
fcarratalaTrending Lyricist I
asked in Home theater
Sonos ARC (Losing HDMI-ARC connection) V2

Hi Forum!! Need again help to fix the connections between my LG TV and the ARC, since every time I turn off/onn the tv the connections is lost and have to redo the setup process to gain sound via HDMI ARC. (LG 65NANO886) Already have the last software update, but still have the same issues. I have run a diagnostic which is 11742033711. (The CEC features are off for the blu-ray but the problem still happens) 

1151
Jamie A
R
RobertSchlyterContributor I
asked in Home theater
Beam bass distortion

Suddenly I noticed a distorted crackling sound when watching TV and listening to music with deep bass.I have tried factory reset and did a new Trueplay configuration.The problem is still there. You think it is a problem with the bass speaker itself?Any ideas? I guess my warranty has expired.Help!

4001
Jamie A
I
itsferny09Contributor I
asked in Home theater
issues with sonos arc connecting to my network

Got home yesterday and I noticed that my arc’s light was cycling a flashing green light then it would go to a flashing white light after. I went on the app and noticed it was no longer connected to my network. when i try to factory reset it does not go through the normal cycle of white to orange to green while holding the button on the back.Only when I let go of the button does it go straight to green. Ive tried multiple different things like leaving it unplugged, attaching an Ethernet cable and nothing seems to work. i feel like my last hope is to call Sonos on monday.Also when i try to connect the sonos with my network through that app the sonos app crashes.and yes i have tried uninstalling the app many timesI have tried two different iphones as well and they both crash the sonos appi would appreciate any help

1581
Corry P
Airgetlam
Airgetlam
posted in Home theater
TV firmware update turned on TV speakers

Had a firmware update tonight for my TV set. Once it was over, my Sonos had an ‘echo’ effect. After investigating for several minutes, I was finally able to figure out that the firmware update for the TV had changed the settings for the TV’s speakers from ‘Off’ to ‘Auto’. Once I turned the TV’s speakers back off, everything was back to normal.In the past, before the release of S2, I’d had Western Digital change my SMB settings on my network drive, also without giving me any notification.  Just to warn everyone…not everything that is audio related is necessarily Sonos related.

391
Jamie A
D
Downunder85Contributor I
asked in Home theater
Audio Converter- Beam

Recently bought a beam and SONOS sub mini. Unboxed and went to connect to my Girlfriends TV only to realize its a cheap TV and does not offer optical out, only RCA and SPDIF via coax.Has anyone successfully obtained an audio converter for any sonos sound bars, to convert either the RCA or Coax out, into a converter then Optical out using the SONOS supplied optical to HDMI adaptor into the beam?Trying to get an idea, whether using this would work? Or using a HDMI switch with an optical output. This would then mean audio out only for HDMI devices. I am in Australia where we get free to air TV so i would not get Audio out of the Beam for this as this is connected via Coax from Aerial. Thats fine as i really only want audio for movies which will be comes from an external device. Thanks.

1712
D
R
RavensheadContributor I
posted in Home theater
Sonos Arc Problems

I've just upgraded to the Arc today thanks to the Black Friday deal from the Beam Gen 1 (also have Sub Gen 3 and 2x SL One surrounds) and this Arc sounds terrible! It's thin and somewhat quiet, my surrounds seem massively louder than the arc (I've had to turn them down from +4 to -7 just to balance them) and there's just no punch! My beam Gen 1 seemed much better I'm at such a loss I don't know what to do next. I'm hoping it's just a terrible update as I've swapped between 4.18 and 4.19 I've done the usual retune and this thing is terrible. I'd plug my Beam back in but I've already mounted the new bar and plugged and painted the old screw holes... I guess my next move is to factory reset everything, has that ever worked for anyone? I'm all ears if anyone has any advice?...

915
R
T
Turtle4360Contributor II
asked in Home theater
sonos Beam wont play sound through the TV

Hi- I have had my Beam and two play 1s connected to my tv for a couple of years and had no problems. A week or so ago, I turned the power point off at the wall to save electricity per my electricity provider’s request, and now it won’t play through the tv. Still works via wifi. I’ve changed from optical to HDMI arc and even changed cables. So I guess my question is, do the HDMI ports on these things ever go bad? If so, would that show up in troubleshooting?

1062
T
E
EvosexContributor I
posted in Home theater
playbar sounds worse with subwoofer

When I connected the subwoofer to my playbar the playbar sounds bad. Thin and just worse. I guess it is because it is no longer playing bass. And at most places in the room is sounds better without the sub. The bass response is obviusly better were the playbar is placed on the wall Someway you can have it still playing bass? Otherwise my worst buy ever. Paying to make sound worse 😂

1044
E
H
HandlebarmoContributor I
asked in Home theater
Sonos Playbar sound dropout

I have a gen 1 beam and recently upgraded my tv from Samsung to Hisense.  Beam gen 1 only has an optical cable.  About every 70 minutes the sound drops out for about 20 seconds and then comes back on.  Didn’t happen with my old tv.  I have done all the software updates and reboots etc.  I am considering upgrading to a gen 2 but worried I will have the same issue.  No dropouts when just streaming music

24012
controlav
D
dvod001Contributor I
posted in Home theater
Sonos Beam Gen2 Placement

I’m looking into purchasing the Sonos Beam Gen2 Soundbar. I noticed in the manual that it should have 30 cm of room on each side. Given my room layout, would it be good to place the soundbar on the edge of my TV cupboard, marked blue? I understand that side-firing speakers should have enough room and not be blocked by the wall. I think that if they were on the edge, the side wall (44 cm) would not block the side speaker.  

7072
D
P
Philthep0werContributor I
asked in Home theater
Using multiple Shops Play 5 speakers from a line in input

Hi, at our football club, I'm currently extracting audio from hdmi (Digital TV, DVD player and Firestick) and sending to a very loud powered speaker. However, despite the very loud capabilities, the sound doesn't travel well through the club, when there are large groups of people.I need to look at a way to have multiple speakers around the club.  So want to take the audio extract (3.5mm headphone connection) and am wondering if I can either a) split it into multiple Sonos Play 5s or b) send to one Sonos Play 5, and then this can be wirelessly shared to the other Play 5s.   (I'm thinking of getting 3 X Play 5s).Would a) or b) work, and further, would the split signal be strong enough or would I need to use any amplifier?

4513
106rallye
G
Gael 69Contributor I
asked in Home theater
components toslink

Bonjour j ai démonté ma playbar pour changer l entrée optique mais ja n ai pas la bonne pièce pour la changer (dlr 1160 n est pas bonne)quelqu un connaît il la référence de cette piecemerci 

410
G
Terms & ConditionsCookie settings