Home theater

Hello. I am wondering if anyone knows how to get the Sonos Beam to play the sound from my PS4 Pro while it’s connected to the Philips Hue Play HDMI Sync Box(HSB). My setup is as follows. PS4 Pro connected to HSB. Sonos Beam connected to HSB. HSB connected to the only HDMI ARC port on my Sony XBR900e. As I understand it, the PS4 Pro needs to use the ARC port to get the benefits of HDR so that’s why the HSB is connected there. If I unplug the Sonos Beam from the HSB I get the audio to play from my tv, but once I plug it in, I get no sound.   Any ideas are welcomed! Thank you!  

My parents has a Sonos beam that is connected to their LG TV. They have a Apple TV and a blu-ray player that is connected to the TV. The Sonos beam is connected to the TV with optical cable. The Apple TV is used on a daily basis while the blu-ray player is more rarely in use. Sonos beam plays sound from the devices when they use them, but when they are controlling the sound on the Apple TV (with the Apple TV remote) it shows the LG TVs sound controlling, and when sound reaches level 0 it is often still sound (it is like the Sonos beam is in another sound level after it has been used on radio or Spotify). I changed the preferences on the Apple TV from sound output to be Apple TV to be Sonos, and then the sound controlling works perfect, but this automatically changes again after turning off and on the TV once. Any tips on what they can do and still use both Apple TV and their blu-ray player with Sonos-sound?    

I just replaced my two Play:1s that I was using for sorround with my playbar, with two Ones Gen 2 because I missed. I tried different things, but I was only able to do either airplay as a group or sorround. Googling a bit told me that it’s either sorround or airplay. Can this really be true?

So I am doing this on the cheap, but it is a rarely used room in my house.  I have a new sonos amp connected to five speakers in the room (yes, it works!) and a roku ultra.  Is there anyway to create a home theatre experience here without having to buy a used receiver of some sort?  HDMI splitter? Ethernet cable?  Optical?  Get an old sonos amp?  Looking for some advice on what might do the trick.  Thanks!

Probably been asked before but does anyone know if it’s possible to connect the 2 so the image is projected via the projector and the sound via the Sonos Move 

Hi folks!    I currently have a playbase as my TV speaker. I recently chose to pick up two used Play 5 Gen 1s for my new larger room I am moving into (24 x 17) as they were the same price as Play 1s.    I am now reading about potential surround issues for the Gen 1 Play 5s, or the only option for them to play the same audio with a delay? Are play 5 surrounds only available for the Gen 2 or is my setup feasible at al!    If so, would the best option here would be to sell my play 5s and go for two Play 1s instead (and maybe a sub in the future)? Would this be sufficient to fill the room? (50% TV / 50% Music)   Thanks All! 

Hi,   After 2-3 seconds my TV speakers automatically take over the output from my TV and not the Beam. If I alter the volume on the Sonos app it will turn on the Beam as the TV output but again only for a few seconds before reverting back.    When the Beam isn't playing, it's not an option as audio output on the TV. 

S2 is Sonos next generation software solution. Will it bring optional front speakers for Playbar setup? That would be awesome for better audio separation.

So, I currently have a Samsung 43" Q60R QLED Smart 4K UHD TV connected to a Sonos Beam with a Fire TV 4k Stick and a PC connected to the TV via HDMI. Samsung falsely advertises the monitor as "Freesynch" in graphic callouts on the web page for the product but the fine print says it doesn't have it for the 43 and 49-inch models. So now I'm looking at the ROG Strix XG438Q gaming monitor so that the AMD card on the PC can output the best video to the screen. However, there's no HDMI-Arc on the monitor and the only audio out is 3.5" and has no 5.1 sound. There's no optical audio out on the Fire TV stick (or cube) so I'm trying to figure out if there's some way to split the HDMI out of the Fire Stick so that audio can go to the Beam. The PC also has several 3.5 audio outputs for 5.1 sound that way and wonder if there's something that might accept the audio from the PC via the several 3.5" jacks and the HDMI from the Fire TV which then forwards the video on to the monitor. I'd sacrifice the

Hi Everyone, This is my first post in the community so please be gentle. TV MODEL: LG OLED TV B8 55 inch SONOS BEAM: Connected to LG TV via HDMI ARC. The TV and Beam are working correctly eg. volume is controlled by LG remote etc. The issue arises when I plug in my MacBook Pro via a normal HDMI input into the LG TV (which works well) until I return to the use the TV and no sound comes out of the Beam. In order to get the BEAM to work again I have to remove the HDMI cable attached to the MacBook from the TV and turn it on and off again.  I am thinking of wall mounting the TV where removing the HDMI cable to fix the problem will not be viable. I hope that makes sense. Please help. Thank you to anyone in advance.      

Hello   My tv: Samsung QE55Q9F 2018 with the One Connect Box   When only the beam (HDMI ARC) is connected to my tv I have no problem, but when I also connected Chromecast I started having issues. The tv is then always losing the connection with the Beam. Sometimes the signal returns to the beam, but after a while it will switch back to the tv speakers. I read somewhere that the beam has difficulties communicating with other HDMI-CEC devices or is it Samsung who is at fault here?   Edit: Now its losing the connection even without Chromecast connected...I don’t get it.   Kind Regards, Matteo

Hi - I have purchased a Sonos Beam today and was looking forward to enhancing my TV and music listening experience. However I am extremely disappointed with what I am hearing so far. I have a Sony Bravia KD-55XG8196 that is just a couple of months old and by no means a budget TV. The Beam is connected via the HDMI ACR and so far all I am seeing is a lag when changing the volume on the TV with the TV volume indicator often not showing, and more importantly the volume sounds quite flat and very quiet, where I would normally have the TV set to volume 11-12 I am now having to put it up to around 50 and still I want to go louder. I am watching TV through Sky Q. Before I return the soundbar has anyone got any suggestions on how this can be fixed?  

Is it possible to connect two Amps through HDMI ARC?  (1) 1st AMP front surround (2) 2nd AMP rear surround (3) Built in TV speakers as dedicated center channel (Sony TV built-in option) that works with a standard 5.1 AMP system. If the Sonos system is not capable, is it possible a third party amp could split the signals from the HDMI ARC and output to the two Sonos amps? Thanks!

Hello everyone - just been bought a beam - connected it all up to my Sony AG9 tv as directed - no sound coming from the tv at all beam sound all fine - any idea what I’ve done wrong here ??    much appreciated    jamie 

Hey all.  I’m wondering if anyone has had ARC issues with a Hisense TV.  My sound is constantly bouncing from the Beam back to my tv speakers, and the audio issues are causing the video stream to pause, streaming apps to crash, the tv will reboot altogether, etc.  I’ve been going back and forth with support for 3 months now.  I’m about to tear my tv off the wall and go with another brand.  Please help!

I have a beam and two play:1s. Had them connected for surround sound. Late this afternoon I turned the tv on and none of the speakers were connected. I tried connected them again but could only get the beam connected to the tv. I try to add the play:1s for surround but it says it can’t do that. I need help to get the surround set up again.    I just submitted a problem about not being able to get surrounds connected to a sound beam. Now I can’t even get into the Sonos app. It says it can’t find speakers connected to the WiFi. The sound beam is still playing what’s on the tv. But the play:1s have nothing coming out of them. I can’t get a diagnostics number since I can’t get into the app

Hello,   I recently purchased and installed the sound bar. It worked fine for a few days but has suddenly stopped working. Any help would be most welcome.    Also, I can’t seem to set up volume control from my LG tv remote.   Thank you, M :)

I'm considering getting a 5.1 system for my upstairs TV. I have one down stairs and I really like it. But I have a great room. The couch is basically in the middle of the room no where near any power. The 5.1 kits come with play 1s. What have people done about this?   A couple of options come to mind. Obviously I could see about adding a floor outlet, but that seems like overkill for this room. It's not the primary room. I could just run an extension cord, but that's a trip hazard or use an ugly cord cover like at the office. It works, but I think it's an eye sore for my setup.   The third option is that I have outlets at the sides of the room. The speakers would still be "behind" the couch, but they would be about 6ft away each. So more like to the side of the couch. The couch cannot be centered in the room. This seems the easiest, but the most lopsided approach that probably doesn't have the best sound.   I also have speaker mounts on the side of where my tv is. So the play 1s would

I have a 9 month old LG 4K Smart TV and a Sonos Beam (as well as a Cable TV Box).  Everything was working great for the past 6 months (Sonos using HDMI ARC).  Yesterday, we lost power for less than a minute and now the Sonos cannot maintain a connection to the TV.  Specifically, when watching TV, the sound will come through the TV speakers, then switch to the Beam for a second or two, and then back to the TV.  I checked all the TV settings and SIMPLINK is ON and whenever I try to set the Audio Out to HDMI ARC, it only stays set for a second or two and then automatically switches back to “Internal TV Speakers”.  Tried rebooting Sonos several times as well as turning the TV ON/OFF.

Hi guys, I am about to buy a Playbar and a LG OLED55B9PLA 55-Inch UK. I wonder if they are compatible.   Many thanks   Pablo

Hi,   Apologies if this has been asked elsewhere. I have a Now TV smart box that only gives me options of “auto” and “stereo” output. If I leave it as “auto” it detects that my (Samsung) TV can decode DTS and sends that. I am unable to force it to send Dolby Digital and I have to set my TV output to PCM (it’s that or DTS).   So, I am either hoping that someone could let me know the best way of getting a DD 5.1 signal from the TV to put into my Beam when using this setup.   DD 5.1 works fine on apps like Netflix/Amazon that are installed on the TV.

I am currently in contact with various Hifi-installers, as I am trying to decide on the right contractor and setup for a new house we are building.    One firm I spoke with this week sounded fairly knowledgeable and we had a good chat on Sonos and implementation of AMPs and build-in speakers.    When we talked about the well-known Sonos-limitations in terms of codes, he firmly stated and repeated that Sonos had recently committed to Dolby Atmos and other codecs.    I was surprised as I thought I had been paying attention to any such statements and had not read anything but rumors   Has Sonos made any such official statement?

I can’t seem to get the Sonos Playbar to detect the Apple TV 5th Generation remote in order to control the sound… What can I do to get this to work…??   (Note:  The exact same Playbar and Apple TV previoously worked fine together and the remote could control the sound.  I now get a new TV and can’t get it it work.  I have tried factory resets on both the Sonos Playbar and Apple TV… And everytime when trying to pair the remote with the Playbar via the Sonos App on my iPhone i get the error that nothing is dected…. One in every 5 times, it’ll tell it me notices the remote, the screen on the app will switch and say “now press the ‘+’ 3 times...”  which Ill then try long, presses, short presses, everything… and no luck…  What gives?   (And yes, the Remote is fully charged.)   If it helps, prior TV was Samsung Qled (perhaps a 2017 model), and new TV is TCL Series 6 (September 2019 model).   Please help!!

Hi, I have an HDMI projector with a Sonos Beam and 2x Sonos Ones.  The main way I want to use the projector is via mirroring my phone (Android) or computer (Mac), instead using services provided through Apple TV, Chromecast etc.  So, what’s the best way to do this? I’m thinking of getting a Chromecast, and casting from my computer or phone to the chromecast/projector. But I don’t know if this set up will work with the Sonos speaker I have.  Any ideas?   Thanks 

Hi guys,   This new issue crops up a few days back, whereby the sound output from Sonos stutters whenever I play something on Netflix Apple TV (4th edition). And this doesn’t happen when I play movies/news on Hulu or Reuters app.   The problem occurs when I opt for HDMI output on Apple TV, but resolves when I chose airplay 2  instead. Can I know what is the solution to this?