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Russ_1
Contributor I
June 4, 2020
Answered

Sonos Arc arriving today. How do i use it befroe release of S2 app?

Sonos Arc arriving today. How do i use it before release of S2 app?

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      Ryan S
      Ryan SAnswer
      Retired Sonos Staff
      June 4, 2020

      Unfortunately, you’re getting the Arc before the software that can run it is out. The current app is unable to set up an Arc, so you’ll have to stare at it longingly for a few more days until the app is released. The Arc isn’t officially released until the 10th, the app will be out before then, but people not on the beta shouldn’t be receiving their Arcs until the 10th.

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      8 replies

      melvimbe
      melvimbe
      June 4, 2020

      It’s possible that you’ll be able to install it with the current app version.  You could try, or just wait until the 8th.

      Danny
        Airgetlam
        Airgetlam
        June 4, 2020

        I’d be surprised if the current app has knowledge of the Arc. Please let us know!

        Bruce
          Russ_1Author
          Contributor I
          June 4, 2020

          Will do!

            Ryan S
            Ryan SAnswer
            Retired Sonos Staff
            June 4, 2020

            Unfortunately, you’re getting the Arc before the software that can run it is out. The current app is unable to set up an Arc, so you’ll have to stare at it longingly for a few more days until the app is released. The Arc isn’t officially released until the 10th, the app will be out before then, but people not on the beta shouldn’t be receiving their Arcs until the 10th.

            Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.
              MSterling
              Prodigy I
              June 4, 2020

              Like having to wait for Christmas day to open your present underneath the tree.

              Michael
                Russ_1Author
                Contributor I
                June 4, 2020

                I do have to wait for the software. I can tell you though,  that the Arc and Sub are beautifully packaged! I can’t wait to hook ‘em up to my LG 65cx which has eArc. The tv itself has surprisingly good sound and the Dolby videos that I’ve played through YouTube are amazing. I expect the Arc and Sub to knock my socks off.

                  MSterling
                  Prodigy I
                  June 4, 2020

                  Like having to wait for Christmas day to open your present underneath the tree.

                  I should have said “underneath the TV”  :grinning:

                  Michael
                    Sjoop1985
                    Sjoop1985
                    June 4, 2020

                    Oh my, I doubt I could handle that.

                    I don't even have any new hardware to look forward to and I just know I will be pathologically refreshing the Play Store for the S2 app to be released. 

                    This situation though, I wouldn't do well. At all.

                    Life is what happens to you while you're busy making other plans (John Lennon) --- Living room: Arc, Sub, 2x One - Kitchen: One - Bedroom: Play 3 - Office: Beam - Bathroom: Play 1
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