Home Theater

Beam mutes TV constantlyOn New LG tv

I have to keep increasing the volume everytime I turn the TV on. Is this normal? can Sonos be programmed to leave the volume at the same level when I last turned it off?

I'm thinking of getting an Arc to use with my 55" TV in the living room pictured. Would it work well with my vaulted ceiling and lack of side wall to the left of the TV? (The whole room is approximately twice as long as shown, I'm standing roughly in the middle of the room when taking the photo).Would appreciate any input! TIA

I’m unsure if I should jump from the playbar to the arc I’ve wanted it since it came out however I bought the playbar and 6 months later the arc was released. I’ve herd it, it’s insane! Anyone out there used the playbar who’s on the arc would you guys recommend making the change!? It’s just hard to justify the price plus I bought the FIVE so I could use my records so I’m wondering if it’s over kill or if I should go for it! 

HiI have recently bought an Amp and put together a setup with two front passive speakers and also recycled my existing two Ones as back surround speakers.I use an AppleTV 4K connected to the TV via HDMI, that provides all the content in this setup. My current TV is very old and does not support ARC, and I don't see much point in springing for the optical adapter. A new TV with ARC will come eventually, but its not a huge priority right now.I have been using Airplay 2 for a long time to drive the two Ones as a stereo pair for TV watching purposes, and have so far been happy with the results and usability (if only AppleTV could be permanently set to use Airplay 2, it would be perfect).I was pleasantly surprised when I discovered that (to the best of my understanding) surround sound also works quite well, over Airplay 2, in this setup. This means I can clearly hear surround effects from all 4 sides of the room. The Apple TV is set to play PLCM and not change audio format.Is there a way to

Hi,  I connected my Arc to eARC sony tv KD-85X9000H.all devices are running with latest firmware and connect to Ethernet cables. The sound is cutting down frequently when I am watching from Netflix, Plex, OSN and YouTube.  I have submitted diagnostic report # 1236538755 BR,Moayad

I have an Arc (with 2 play one’s as surround) paired with an Apple TV 4k via Airplay. As I am using a 4k projector (LG HU80ka via HDMI2 Arc port) I do not want to use a physical HDMI cable between the Arc and the Apple TV. I have the Apple TV HDMI connected to the projector (with the right HDMI 4k cable) Can I get Atmos using Airplay from the Apple TV 4k wirelessly to the Arc?The Sonos App does not display Arc is receiving Atmos and the Apple TV audio set up indicates that the system is just 5.1Thanks!

Would anyone recommend the arc mounted above the tv? 

I successfully (I thought) set up my Sonos Beam without too much trouble and it now works with both my iPad and Fire TV. But, I no longer have any access to basic cable service. I suspect this might have something to do with the fact that I had to disconnect my HDMI ARC cable from my cable TV box in order to plug it into the Beam. I would have assumed that this would be quite common and your set up would have allowed for it. Perhaps I am mistaken.  I would appreciate any assistance you might be able to provide on this matter.

I am putting a Sony 77 OLED on the wall in my living room with a Sonos Arc. The TV will be above the fireplace. should I mount the Soundbar above the tv so that I can get the tv as low as possible? my ceilings are 12' high

HiI need to reset my LG CX soon for something, and I will need to connect my sonos arc back up, I have a question about the tv setup option via the sonos app, is important that I go through that to set it back up?I cant remember doing it last time I just connected it to tv and set it to hdmi arc.Thanks 

After the recent update (2 days ago?, noticed problem yesterday) when I turn my TV on sound doesn't play through my beam. I have to go into my LG tvs menu and toggle the sound to "TV Speaker" then back to "External Speaker (Optical / HDMI Arc)". After that everything works fine until the next time I turn the TV on.

 I’m a little confused. I have an Apple 4K going into a TV that’s older than a few years. Will the Atmos sound from the TV be pushed through the TV via the eARC/eHDMI connection even though Atmos isn’t native to the TV itself?

HI, I had the Sonos Arc installed a few weeks ago. I am trying to use the TV Samsung remote to control volume, but I can’t. I can only do it from the app. My wife is getting nuts. Should be pretty easy. Sorry for asking. Thanks for your help.Best 

I have seen many people complaining that the action/music is way too loud and if you turn it down you can't hear the voices. The set up is Arc, sub and 2 x one's.I too have this issue.I did a Trueplay recently and watched Vikings on Amazon Prime and it was perfect.  Voices were clear, sub and surrounds worked a treat.  No need to keep adjusting sound throughout the programme.Normal TV also fine for watching the news etc.I thought this meant my longstanding issues had been resolved.  But sadly not.  We have tried watching several programmes on Netflix and we are back to the same issue.  Dolby Vison/Atmos is the worst and is so loud its actually unplayable unless you use nightmode.  UHD also same problem for me.  So, is this a problem with Netflix, if so has anyone else had the issue and how to resolve it?I am so frustrated as I thought the recent Trueplay had resolved my issues but as I say the Action/Music noises are way too overpowered on Netflix.  Its as thought the Trueplay hasn't w

Hi I have a Sonos beam and Sonos five I’m using to watch tv. Is there a way to set it up that the Volume can come up and down on both devices using the tv remote. I have them paired but I have to use the app to adjust the volume of the 5 

Hi,With the ever increasing SMART home adoption and the lack of security from the 10’s if not 100’s of IoT devices that are being installed in peoples homes and offices it is a real surprise that segregating Sonos devices onto their own subnet is such a challenge. I am an advanced IT Pro with over 20 years of experience in the industry and have spent hours and hours trying to get my Sonos devices to work on a segregated IoT network.I have implemented mDNS repeater’s and IGMP Proxies but I still can’t get my clients on my main network to communicate with Sonos devices on the IoT network.I have read hundreds of old posts and I understand that the App Control requires the following port openings: Source: Sonos App Control on LAN - Destination: Sonos Players on IoT LANTCP: 1400, 1443 (SSL) Source: Sonos Players on IoT - Destination: Sonos App Control/ Media Servers on LANTCP: 3500, 3400-3402 (App Control)          4444 (System Updates)UDP: 6969 (Sonos Setup)          1900-1901 (App Control

The layout of my room required that I mount the Sonos ARC 2 feet closer to the adjacent left wall than the right wall. The image between the ARC and the left wall is perfect.  However the image  between the ARC and the right wall is practically nonexistent. I have in wall speakers powered by an AMP for surround.  The problem presents itself regardless of TRUEPLAY and surround level.  It’s a real disappointment that I can’t figure out how to remedy. I’ve been on with Sonos support a couple times but this problem falls outside of their expertise. I would be grateful to anyone who has an idea of how to address this issue.   

Can anyone give me tips on how to hook up an Xbox one S and an Nvidia Shield to my Epson projector with the sonos arc 5.1 setup .... like what equipment do i need and how do i connect it all up ... and if possible still get atmos. If i use an arcana how does it connect everything up does anyone have a diagram of what it looks like 👍 

Hello everyone,I am losing my patience now with this, no matter what I watch via HDMI, every 5-7mins or at least 15 times a movie the sound output switches to the TV from the Sonos Beam/One SL Setup. Everything worked fine for 1 month then this issue started. Beam is connected via HDMI into the HDMI ARC port.I have:-checked all cables, same issu-updated everything Sonos gear and tv to latest firmware, same issue-i did reset all gear both Sonos and Phillips and started from scratch, same issue.-tried different HDMI ARC port, same issue I don’t know what else to do?

Hi,I just got the Beam, Sub and (2) One SL I have a Samsung Series6 6300 TV and had to connect via optical audio. HDMI wouldn’t work.I’ve tried to connect my apple tv remote to control the volume on the beam and have used my TV remote as a new remote for the apple tv and have read my apple tv remote is supposed to control the beam but it’s not working. Does anyone have any suggestions on how to get my apple tv remote to control the volume?

If I turn on the radio on my sonas beam and then turn it off ,it doesn't automatically go back to playing the TV audio.Any ideas where I'm going wrong 

I have a Samsung UE55MU7000 TV and have just purchased an Arc, Sub and 2x SL1’s.  I can get Dolby Digital + output when I check on my system app but even with output on Disney + app which is supposed to be Atmos I still only get DD+.  Is it the TV blocking the Atmos ? 

Hi Guys.So, I have a beam directly wired to LAN. Is it required to have Wifi ENABLED on the Beam in order to get this to pair to Play:1s for surround?  I’ve been messing around and when I disable Wifi on the beam (the play:1’s are wireless) I can’t seem to get them to work.  When I enable the wifi, the surround setup in the S2 app seems to fail, but then after it fails it kicks in and starts working as surrounds.  Any thoughts on this?Thanks!

I have the LG CX77 and a Sonos arc connetec. I have Chromecast on HDMI 1. When I watch a movie on Netflix using Chromecast - I get great sound through the arc (surround). But when watching am movie using the built in Netflix App or watching cable - I dont get good sound. Is there a way to configure the sound to be better / consistent with my Chromecast expereince?