After the recent update (2 days ago?, noticed problem yesterday) when I turn my TV on sound doesn't play through my beam. I have to go into my LG tvs menu and toggle the sound to "TV Speaker" then back to "External Speaker (Optical / HDMI Arc)".
After that everything works fine until the next time I turn the TV on.
Best answer by Ken_Griffiths
No luck. Unplugged both TV and beam and left for a couple of minutes. Toggling simplink off causes it to revert to playing through the TV speakers, then switching it on and changing to External has the same effect as just switching sound source.
Had two other devices: chrome and raspberry pi with Lori connected. Reconnecting the pi causes the silence.
There is likely some CEC-Client software that scans for devices that’s causing the issue on your raspberry pi. You perhaps need to either switch that off, or perhaps install a cec-less adapter and hopefully that ‘may’ resolve your issue.
I would try a few things (assuming Beam is connected over HDMI), firstly on the TV:
In the Sonos App;
… and see if those few things resolve your ‘loss of sound’ issue.
I’d also be tempted to ‘reboot’ the TV, by unplugging it from the wall for five minutes, ipthen plugging it back in, in none of the excellent recommendations above don’t work.
No luck. Unplugged both TV and beam and left for a couple of minutes. Toggling simplink off causes it to revert to playing through the TV speakers, then switching it on and changing to External has the same effect as just switching sound source.
Had two other devices: chrome and raspberry pi with Lori connected. Reconnecting the pi causes the silence.
No luck. Unplugged both TV and beam and left for a couple of minutes. Toggling simplink off causes it to revert to playing through the TV speakers, then switching it on and changing to External has the same effect as just switching sound source.
Had two other devices: chrome and raspberry pi with Lori connected. Reconnecting the pi causes the silence.
There is likely some CEC-Client software that scans for devices that’s causing the issue on your raspberry pi. You perhaps need to either switch that off, or perhaps install a cec-less adapter and hopefully that ‘may’ resolve your issue.
Ok thanks for the suggestion about other devices triggering it. Turns out a power glitch at home had caused the pi to fault somehow and the locked up kodi was causing it to fail.
I don’t think there is anything that Sonos could do in an update that could have caused this, and i think we’d have seen more posts if it were generic. Whether that is true or not, some (maybe all) LG TVs seem to have the unfortunate property that turning off HDMI-CEC (Simplink) disables HDMI-ARC. And HDMI-CEC cannot be applied device-by-device, only globally.
Possible solutions (or experiments):
Edit: crossed with your post.
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