Home theater

SO many posts for SO long. I and SO many others are absolutely FED UP with how buggy and unsupported this “premium” product is. It pains me every time I watch that I have to power cycle the Arc in hopes it will have continuous sound.  And with having to keep eArc off, a premium feature I paid for, for some hope of stability on power cycling just to get through a movie is inexcusable.   When is the fix coming??  I am concerned it is hardware at this point, given how long it has been widely known.  If that ends up being the case, I expect full refund.   I have Sonos everywhere in my home, inside and out.  At this point I want to put it all in one giant box and send it back.  I am THAT fed up with the ecosystem I used to love.  

I have two Beam units connected to Two LG OS TVs  they have worked faultlessly for two years connected to the HDMI(ARC) inputs alongside the HDMI input from a SKY+ box then along came Sonos 2. I have spent the last 3 weeks using every combination of set up routine reading all the forums and some common sense and have ended up using the Optical adapter which is acceptable up to a point and that point is... why should I have too ?,What have the Sonos engineers changed that has caused this?  The System will work with the Beam in the ARC  socket completely without fault with the TV recieving terrestial TV signals from the antenna socket and no other HDMI connection used.Next stage ..as soon as you switch to HDMI 1 the sound either mutes or defaults to internal speakersEmtering the TV setup and selecting HDMI(ARC) out has no effect as the beam looses the conection, open the APP and try to re connect the unit has no effect as it contunually reports no  connection  or  another HDMI signal is

I must say, the smallest of changes make all the difference!  For me, using an older iPad for Trueplay, pointing the mic towards the arc when tuning for 2nd part and then following Peter Pees advice on angling the arc (to achieve better atmos) made huge differences in the sound, night and day really.  Highly recommend Peter pee videos if you’re not getting the right sound!

I’ve recently ordered a new Sonos setup (ARC + Sub + Amp (to drive existing Sonance in ceilings).   I’m deciding between the LG CX and Sony A8H for my new display. I’m interested in hearing about any experience with these 2 sets and the Arc for home theater, good, bad or otherwise.   I will be using my display to switch everything to the Arc and Sonos setup via eArc. The primary inputs will be from the native apps on the TV, AppleTV 4K and Xfinity 4K box.   Any known issues passing Atmos and sound in general via eArc? I have read some about lip sync issues and drop outs with the CX. I’m not sure if these are isolated issues. I’ve read very little about A8H experiences with the ARC.   TIA!

Hello, I have a Samsung Q90T television and a Sonos Arc soundbar. I can use Dolby Atmos with Netflix and Vudu, but only 5.1 Audio with Disney+, Apple or Amazon Prime. Are those apps (Disney+, Apple or Amazon Prime) not compatible with one of or both of my tv/soundbar? Does Samsung not support Atmos through them? Thanks in advance.

I’ve been scratching my head for some time now. Let me explain.I got my Arc and Sub g3 earlier this week, paired them with my two One SL’s. No issues at all. Everything smooth and it sounds really great.The arc is connected to my Sony XH95 with the Hdmi cable that came with the arc. And, this is the interesting thing, both Amazon Prime and Apple TV+ is working perfect and i get amazing Dolby Atmos sound with the built in apps in my Sony tv.But the built in Disney+ app is only showing Dolby digital 5.1. I have checked that everything is up and running with the latest downloads/firmware and whatnot, i have searched the worlds widest web for answers and tried some different things like resetting the tv, uninstalled Disney+, pulled all the cables out and put them back in again.Amazon Prime and Appletv+ is still giving me Dolby Atmos. But Disney+ is not.I am sort out of ideas here. Anyone else here with the same issue that have any tips or tricks down their sleeve? Any help would be much ap

Hello all, My current setup is as follows: Samsung Q60 82” (2020)Sonos ArcSonos SubSonos Amp powering 2 in ceiling rear speakers The TV has eARC, everything is hardwired via Ethernet, my cables are all compatible. Largely this setup handles Atmos sound but falters 2 or 3 times per show and or movie. Rear in ceiling speakers will cut out, come on then cut out, or not process some sounds accurately. Sounds that shouldn’t even come from the rear speakers will play through them. I’ve tested Netflix, Disney and 4K UHD disc from my Xbox One X. Some scenes the audio drops all together for a second or two and comes back. I have called support directly and sent many logs but have yet to resolve the issue. The issues are largely reproducible. It’s important to note, outside of this everything works flawlessly. Music, other audio formats, as soon as I change the settings to any other 5.1 or surround sound format everything works as intended. Any help or guidance would be greatly appreciated. 

I just recently got my Sonos Arc to complete my setup. My current Setup is a wall mounted Sony A9G ,Sonos 1 (2x), Gen 3 Sub and Sonos Arc.I tried to google what streaming services support Arc so i can see what this Sonos Arc can really do. I found some movies on (Netflix, Disney Plus) but I don’t see “Dolby Atmos” on my app. So maybe i’m doing something wrong? Any help or insight would be greatly appreciated.  From some vids I found in YT I “should” be seeing “dobly atmos’ in my app. 

Hi, I know that a lot of folks have been asking about this so I apologize for adding to the chorus but I’m trying to set up a Beam on a TV that doesn’t have HDMI ARC or an optical output. I’ve read a few different posts and seen a few different solutions so I’m hoping to get some clarity. I’ve seen some folks recommend an HDMI switch device like the Monoprice. I’ve seen other folks recommend a coax to optical cable. Attached are pictures of what I’m working with for my TV. Pictures include a picture of what my TV has for audio outs and another picture of the audio outs as it is currently set up (currently have a cable box going into the tv as well as an Apple TV). For whatever it’s worth my TV is a RCA 42pa30rq. Any help would be much appreciated! Thanks! Nick

Hello I have Philips PUS8503, made in 2018 + Sonos ARC soundbar connected via HDMI arc to the TV.Also i have Ausus ROG laptop with full desktop edition Nvidia RTX 2060 in it. My question is, how do i properly connect my LAPTOP to TV, so that LAPTOP gives ATMOS sound TO TV and THEN TO SONOS ARC? The main problem is that laptop and Sonos ARC has 1HDMI port, so if i conncet arc directly to PC there is no another HDMI port on laptop to conect it to the tv. Only option how i see it working is: Both- sonos arc and laptop plugged in TV ARC ports (HDMI 1 for Sonos and HDMI 2 for laptop), but when i tried to play Mandalorian episode DD+ atmos codec from my laptop, sonos app just showed simple 5.1 format. All 3 components of this problem supports ATMOS CODECS ( RTX even supports ATMOS TRUE HD).

I’d like to buy a sub and place it under my sofa (my wife wants it hidden) but I’ve measured and while it will fit, it will be pressed up against the fabric of the bottom of the sofa. There will be no air between the sub and the furniture or floor.Can anyone inform if this would negatively impact the quality of the sound I’d get?

anyone know of a mount for the beam to Pioneer Plasma PDP 6010FD, which has mount holes about 34” apart?  I’m having trouble :(

I currently have a playbar and two rear surrounds and sub.  At times I move my two rears to full music playback when entertaining.  I recently moved my main TV to Apple TV as playing my itunes on the tv with lyrics is a pretty cool feature.  However, since the system is routed through the TV I can only use ambient mode for the rears which really lessens the experience.  My questions are….Is there a work around here? If I upgrad to the ARC does the work around options make more sense?  Thank you 

Hello -I’m having some problems with the picture on my TV and my Sonos ARC (Plus two SL’s in back of the room). First of all, here is my set up. TV: Visio V Series (purchased in December 2019). My TV connects wirelessly to the internet, as does my Apple TV and my Nintendo Switch).I have 3 HDMI inputs in my TV, which are summarized as follows:HDMI 1 (ARC): My Sonos ARC SoundbarHDMI 2: My Cable box (Xfinity, if that matters)HDMI 3: I have an HDMI Switch plugged into this, which includes a Blu Ray Player, Nintendo Switch, and my 4K Apple TV The problem is that when I am watching cable or watching anything on my Apple TV, the screen goes black for a moment (anywhere from 2-4 seconds) before it resumes play. Sometimes, it will be hours before this happens, and other times, this will occur 3-4 times per hour. I *sometimes* will get a message after one of these blackouts that my TV has “found” the audio system (but not all the time). The unusual thing is that this NEVER happens when I am play

Can I send a chromecast to and HDMI splitter that routes to the TV and Sonos Beam?  if so, is there any special setup?

Want to purchase an ARC but have a 2019 Samsung Q90 TV with One Connect Box - Have issues be resolved? I heard a patch or firmware update was coming out to address?

Hello, is to possible to connect Samsung Smart TV (comaptible with Aiplay 2) to Symfonisk speaker straight away or do I need another device for the set up? Thank you

New in v.13 of the Sonos App:“When playing TV audio, the Sonos app now shows the current audio format on the Now Playing screen.” THANK YOU SONOS!!!!  

We recently purchased an Arc and a 5 with the assumption that our existing Play 5 would pair with the new 5 for the surround rears. The app (s2) would only allow me to connect our old Play 1’s. Is it possible to use a Play 5 and 5 together or will I need to buy another 5?

Hi there,I have two Sonos One SLs that until now worked just fine. I just got a Beam to go with my TV and hopefully integrate into the system. When I try to setup the One SLs as surround sound it says they are connected, and the Beam works, but no sound comes from the One SLs. How do I fix that?! Also, just to be clear it looks like I have to use two as surrounds? I can’t use just one?  Samantha 

I am attempting to setup a Sonos Arc + Sub with a Samsung MU8000TV from 2017 (UN65MU8000FXZA).  I am running into issues at every turn, but I will start with the beginning:First off, I have an existing Sonos S1 setup in place all with old Amps (this will come into play with one of my issues).  I did setup a new Sonos S2 implementation, and was able to add the Sonos Arc and Sub into a new Room.  The Sonos Arc is connected to the HDMI4 input on the TV, which is labeled as HDMI ARC.  In the settings for the TV, I have configured HDMI Input Audio Format as Bitstream.  As soon as the Arc was added, the Sonos app attempts to perform the TV setup.  When I get to the “Test connection” part, it fails every time, with the error “ARC Mode not connected”.  That’s my first issue.  Any reason why this is not working?For now, I just exit out of the TV Setup in the Sonos app (but I would like to get that working!).  The next issue is actually getting sound out of the Sonos Arc when playing something f

I asked this question a while back and wanted to see if anyone has found a solution.  I have a sonos ARC and my media room is setup with 3 displays.  I would love to be able to use the ARC as the audio source for all displays.. all 3 displays have E-ARC is there an HDMI switch out there that i can use just to switch which display is feeding the Sonos ARC

I have two play:3’s paired with a sub at the rear of my living room, which has been providing great stereo audio for music playback - we use it all the time.I just added a Beam so that we could get great TV audio also - setting it up paired with the sub and the two play:3’s as surrounds.Now, however, when I play music, there is audio coming out the Beam - and I can’t find a way to stop that. It seems there are only three options:Ambient Mode - Subtle, low volume audio from surrounds with a limited frequency range. This is the default setting for surround speakers during music playback. Full Mode - Full range audio for surrounds at the same volume as the home theater speaker Main Home Theatre device only (Arc/Beam etc.) - No audio from surrounds, which you may toggle ‘off’ in room settings .Where is the 4th option - No audio from the home theater speaker, full range from the “surrounds”? Surely I am not going to need to reconfigure the entire system every time I switch from Music to TV

Hi, I used to have a Vizio P65. It stood tall enough that the Arc sat neatly in front of it on the entertainment center. I just upgraded to a LG CX65, and it sits so low that the Arc blocks an inch or more of the bottom of the TV.I bought the wall mounting kit for the Arc, but all the instructions are for mounting below the TV and I did a bit of research and it looks like there could be problems with ATMOS mounting above the TV (I do have a vaulted ceiling if that makes a difference). I’d love some opinions on the efficacy of putting it above the TV. Thanks.

Hey allI’ve read a lot of posts on users having trouble connecting the Beam to Samsung televisions, but can’t seem to find a definitive answer on whether my TV will experience these issues.Does anyone use the Beam with a Samsung UE50RU7400U, and if so, do you have issues with it?I’m really keen to add the Beam to my setup but don’t want to run the risk of buying it and it not workingThank you in advance for any help you have provide :-)Rex