Home theater

I just upgraded from Arc and Sub Gen 3 to Arc Ultra Gen4 and Sub4 (and 2 Era300), the generation 3 devices were working very well via Wifi but yesterday when I changed them to Gen4 I am realizing that these do not work via Wifi, I called to Sonos support and I spent 1 hour talking to them and they didn't make it work, the answer they gave me is that I should connect it with a network cable only (incredible but true), that for me is not an option since I paid about $3,000 for a state-of-the-art device which cannot connect to WiFi.They had to escalate the case to Sonos 2nd level Support and they still haven't called me nor have I received an email to schedule the call. At the moment I do not recommend that you buy this new equipment since it does not work via WiFi.

HiI have a friend with a Sonos Arc, Sub & an Amp running in ceiling speakers as rear channels.As I understand it, the Sonos Amp cannot be used to run the ceiling speakers as height channels. If he gets an Era Stereo Pair to run as rear speakers, can the ceiling speakers continue to be run as rear channels in parallel with the Era rears?CheersDavid

Why can’t we adjust our own crossover? The Arc Ultra doesn’t hit as hard as the Sub 4. Why is the crossover set to 70 Hz?

I currently have an Arc soundbar, a sub gen 3, and 2 era 100s paired as surrounds. Am I able to buy two more era 100s and pair them as stereo by the tv. Therefor having the arc and the two era 100s as stereo sound for movies while the 2 rear era 100s are paired as surrounds. We have a large room and I feel the sound from the arc is weak

I know the upfiring speaker will be killed on sound damping roof. But do anyone have experence with turning the 300’s upside down. Will that work okay or will it not be the same?

All of a sudden, no longer hearing audio from eras 300 surrounds and from both subs on arc ultra living room setup. I see Dolby atmos logo playing in the Sonos app for the room. Those 4 devices all showed the mute green icon at first while audio was playing out of the ultra only, after a reboot and repair there’s no green led, but there still no audio from them. ear is right next to speaker, surround and sub volume set to max (going up and down only makes a difference on the ultra). Using Apple TV 4K which has worked great with plex with content I can see Dolby atmos getting streamed. Playing on a Samsung s95b I’ve set up to pass through audio in the past. what can I do? I feel like I’ve done most things I can

I want to get the ultra for the exchange for my Gen 1 ARC being returned.

My Ultra sounds great, but it hear no ATMOS effects. According to Sonos, I should see an ATMOS badge on the “Now Playing” screen AND within the systems menu. I do see the ATMOS badge on my“Now Playing” screen but, not with in System Ap. I this normal?

Bonjour je souhaite changer mon systeme audio par du sonos. Je souhaite aussi conserver continuer d’ecouter mes CD. Pour ce faire si je prend un lecteur bluray compatible CD, sera t’il reconnu par le système sonos ? et en multi room. J’ai déjà  des sonos one gen2  merci Moderator Edit: Google Translate- Hello, I would like to change my audio system to Sonos. I also want to keep listening to my CDs. To do this, if I take a CD compatible Bluray player, will it be recognized by the Sonos system? and in multi-room. I already have one gen2 sound systems thank you

Bonjour à tous j’ai actuellement investi dans une barre arc et je voudrai envoyer le son de mon vidéo projecteur dessus …. Seulement voilà mon vidéo projecteur est un épson avec deux prises hdmi classique  ( pas arc ni earc) existe t il un adaptateur pour convertir mes prises hdmi pour en fin profiter de l ensemble sur grand écran ??? merci d’avance pour vos idées:)

Do the Symfonisk picture frames work as rear surrounds with the newly announced Sonos Arc Ultra?

Hi,I am trying to figure out how far below the TV the Arc has to be placed with an extendable wall mount, i figured since the Speaker is now coming out 5 inches i no longer need the full 4-5 inch clearance from the TV since the upfiring speakers are now in front, but the only other threads covering this topic were in a recessed tv. In an ideal world id like a flush arc that I can pull out when watching movies, and recommendations on minimum distance?Thank youDeep

I’m reopening this topic with Sonos’s new product line in mind. We currently have a setup that includes a Sonos Arc as the front speaker array (L, R, and Center channels) and two rear surround speakers powered by a Sonos Amp. We’d like to add a third-party subwoofer, connected via a separate amplifier, using the LFE input from the Sonos Amp. However, in the past, this setup was disabled when using the Arc in a home theater configuration. Has this functionality changed with Sonos’s latest product updates?  Can a 3rd party Sub be supported in some fashion, w/the ARC Ultra and Sonos Amp in the landscape.  

Buen día. No me deja resetear. Presiono el botón y la conecto a la luz, y solo parpadea en blanco, y después se pone verde el indicador, y no resetea de Fabrica. No puedo usarla, no la detecta ningún dispositivo  Moderator edit:Google Translate-Good morning.It won't let me reset.I press the button and plug it into the power, and it just blinks white, and then the indicator turns green, and it doesn't reset to factory settings.I can't use it, no device detects it.

I have a Beam under my TV screen and 2 “Ones” placed on the rear wall opposite the screen. The three speakers (and a Sub) are all connected as one “group”, so if I want the volume of the Ones to be higher, I have to increase the volume of the Beam. Can I increase the volume of just the Ones, and if so, how?

I just upgraded from Beam 2 to Arc Ultra. Unfortunately I have issue of no sounds from surrounds (Symfonisk Lamp Gen 2). I have tried to reboot all the devices, it managed to fixed, but after a period of time not using, the problem reoccur again.  it means that I need to reboot all the devices to fix the issue over again and again which is very frustrating. Before upgrading, I have no problem with the Beam 2 + Symfonisk Lamp 2. 

Hello folks,i just ordered the arc ultra ultimate set (era 300, Sub 4) and just came across the eARC requirement and I’m a bit confused now. AppleTV 4K (2nd generation) Sony KDL-55W905A ARC only, DOLBY® DIGITAL/DOLBY® DIGITAL PLUS/DOLBY® PULSE according to the specs I currently have an AVR via Toslink connected and it indicates Dolby 5.1 signal (not PCM)I’ve read that esp. the AppleTV 4K uses a different Dolby MAT container that some TVs struggle with. But giving the fact I get a Dolby 5.1 it seems to work?Does every TV that supports Dolby Plus embedded Atmos ? Can the behavior differ via HDMI ARC ? How would the Sonos set behave “worst case” ? How many channels are active on a non atmos track (e.g. ERA 300 rears and height channels) ? I didn’t plan to upgrade my TV already. Does the HDFury 1 (or 2?) Arcana already support the Arc Ultra? thanks 

Hello All, My system consists of a Sony 65’ A95L, A Sonos ARC 1st Gen, 2x Era 300s, and a Sub Gen 3. The ARC is mounted with my TV on a Sanus Extendable Wall Mount for Arc.Latley iv been looking at upgrading to the Arc Ultra, I already know that yes this mount will work for the Arc Ultra but this is not why I’m here today.So I found this video on YouTube: In the video he talks about how the Sonos Wall mounts Have magnets in them to tell the Sonos ARC that it is mounted.  Then I stummbled on this old Sonos Community thread from a while back without a real answer if this Sanus ARC Mount had the magnets that told the soundbar it was mounted or not.A user by the name Mark P said “I'll submit a feature request to our development team. We don't have a timeline we can share for this feature, but we'll be sure to make an announcement if we have any updates” However Iv searched every where inside the Sonos APP, there is not anywhere or any settting where you can tell the soundbar yourself that

Hi guys just got my arc ultra and I have a mesh network ASUS with a 2ghz and 5ghz band. The arc connected to my 2ghz connection for setup but I can't get it to connect to the 5ghz band (even when moving the arc right next to the main modem). It just does the connection steps then errors out. I thought the new arc ultra is able to utilise the 5ghz band. Thanks for the help EDIT: Should also mention the system is setup with a Gen1 Sub (which can only use the 2ghz band). Is this the main issue where both need to be able to use the 5ghz band?

This is very hard info to find. I am looking to determine:1. Best Dolby Atmos experience2. Minimal touching of the equipment settings/rebooting/finding info on audioholic web sites for seamless operation.Price difference between the two extractors is significant. I am leaning in the OREI direction for the price.My setup:LG OLED TV with Google Chromecast (to HDMI Port)Arc Ultra2 Era 300’s as Surrounds Connection: Do I simply connect the the TV HDMI Arc port to the box?I do not have a firestick or alexa or gaming system.I just want to watch 4k TV with Dolby Atmos (whatever is served via the Chromecast).Thank you.

Until the beginning of this week my pair of Era 100's were producing perfect surround sound when installed with a Beam and using the S1 app. A few days ago I swapped out the Beam for an Arc Ultra and also updated the Sonos app. Now the Era's are almost silent. The new app has removed the means of controlling the sound level for the Era's. I have EQ adjustments set to loud. I've done a trueplay on all. They all display a stable white light. Should I revert to the S1 app? Will that work with the Ultra?

I already own the gen 1 beam and 1st gen play one currently been used as a surround sound setup….my question is if I bought a pair of era 100 could I add these to the existing setup so essentially having 5 speakers as a surround sound..The reason I would like to add these era is to connect my Bluetooth turntable which I know would only connect to the 2 era’s, or would I have to just replace the ones with the eras if so would this work as surround sound when needed the connect to the turntable when needed…thanks

HiI currently have a Sonos Arc and sub gen 3, soon I will be getting an ultra to pair with my gen 3 sub.My question is do I need to reset the gen 3 sub, or is it fine just removing the sub from my Sonos Arc in the app and then resetting the Sonos Arc?Just not sure if the gen 3 requires a full reset to pair with my new arc ultra?Thank you

I’m hoping someone can help!I have just purchased the new Sonos ARC Ultra (Previously had the Ray). It works perfectly when i connect spotify, the sound is great.The issue I have, is that when i turn my Sky Q on, it disconnects the sound from the Sonos Arc to use the TV Speaker (Samsung). The setting dissapears to use the HDMI ARC function so i’m unable to change. Very frustrating and i have tried multiple troubleshooting options but still no luck! It worked fine with the Ray Any help, would be much appreciated! I’m tempted to return my new Arc Ultra...

Newbie to Sonos.  Before connecting my new Sonos system to the TV  I have set up the ARC soundbar, connected two One SL speakers as surround and the mini sub.  They are operating as one unit playing music for now. I plan on connect the system to my Samsung OLED tv.  I also utilize a Fire TV Cube that manages the entire setup.  My question’s this.  The Sonos soundbar will be connected to the tv via EARC.  Typically, the Fire TV Cube has an extensive setup procedure to manage all devices.  Is there anything else I have to do on the Sonos side to ensure a successful connection before I run the Fire TV Cube setup?