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Best answer by nik9669a

Check out the support link here: 

https://support.sonos.com/en-us/article/error-1000-when-updating-sonos

 

5 replies

Pools-3015
Pools-3015
Prodigy I
December 23, 2024

Are you referring to the Arcs settings?

If so, tap the gear icon in the top right of the home screen, then select the room with the Arc.

sinnedAuthor
Contributor I
December 23, 2024

Hi,

The code comes up when trying to register,system is connected because i can increase the volume,if that helps

Pools-3015
Pools-3015
Prodigy I
December 23, 2024

What code? You didn't state you had error codes. Can you post which code?

sinnedAuthor
Contributor I
December 23, 2024

Hi, The error code is 1000

nik9669aAnswer
Senior Virtuoso
December 23, 2024

Check out the support link here: 

https://support.sonos.com/en-us/article/error-1000-when-updating-sonos

 

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