Fix & Optimize

Just an update concerning the new Beam Ultra.  This was a replacement for a playbar with a sub gen 1and 2 play 1’s as surrounds.  The beam sees and connects to the sub but after many resets, a long AI conversation and then eventually getting connected to a human, it turns out play 1’s as surrounds are not compatible with the beam ultra.  that’s a real pity but something to be aware of.  David 

These are my personal opinions.The Ace Ultra is a definite upgrade over the original Ace with a few stipulations. The overall sound and some other features are improved; but not to a point that the original Ace is a throw-away. ANCBetter; however, I still prefer my Apple AirPods Pro 3. There’s a logical reason why I pick the Apple AirPods Pro 3…which is in-ear (Apple) vs over-the-ear (Ace Utlra). The former provides a tighter seal as one would expect. Finally, I wear glasses which works against the Ace Ultra providing the same tight seal as my AirPods Pro 3. That said, the average non-eye glass wearer should find the ANC on the Ace Ultra comparable to other high-end ANC headsets; if not slightly better.Transparency/Aware modesUnchanged.TV Audio SwapHandled in much the same manner as does the original Ace. So basically, un-remarkable.Spatial AudioReproduction is excellent and better than the original Ace. I used the scene in movie Sinners where music from past, present and future are me

System worked until router replaced/upgraded now cannot use alexa - access my personnel music or radio stations - re booted sonos and alexa - doesn't always recognise anything - have also rebooted router several times - router is accepted and works with tv - tablet - phones etc -- really at a loose as to what next - did think about cancelling sonos and alexa and re joining but fear they may not accept as email seen as already on record -- does any one have some advice please

Hey,Is there someone who found any floor stand for Sonos Play?I found only one product from the Dutch brand „Vebos“. Seems they only offer that product within the EU at the moment. If you switch language e. g. to US or UK you can’t find the product. https://vebos.eu/vebos-standfuss-sonos-play-schwarz.html?I think now that Sonos Play and Move2 can be used as surrounds a floor stand for these speakers could become more interesting as before. There’s a stand from Vebos on its way to me. I‘m curious how practical this solution is. So let me know if there are other floor stands for Sonos Play you found, or just please tell me how you place your portable speakers when using them as surrounds. Of course you’ll be fine, if there‘s some furniture behind you to put the speakers on. But that won’t be the case for everyone. 

I am so disappointed. I have never returned a Sonos product (Sonos user for 8 years), but I just returned the Ace Ultra. I had been on the sidelines with the original Ace, as I didn’t need another headphone and my original Beams would not work for a handover. But- the addition of this feature in the Ace Ultra that would allow me to listen to my turntable connected to a pair of Fives via line-in, and my two Beams, was just what I was looking for. Finally. I eagerly unpacked the headphones and followed the setup instructions, including linking to both Beams and my other compatible speakers- including my paired Fives (not Play Five). I was hoping things would just work. But they didn’t. For reference, in the same room I have a Beam (wi-fi enabled) connected to a Samsung TV and a turntable connected to the Fives via line-in. They are in close proximity due to the room layout. FYI, all software/firmware is up to date as was the Early Access app feature.I eagerly put a record on the turntabl

I received a Sonos Move 2 for Christmas, and unfortunately it has been one of the most frustrating technology purchases I have made.Let me be clear: the hardware is beautiful. The design is excellent, it looks fantastic and the sound quality is very good. If I were reviewing the physical speaker alone, I would have very little criticism.The problem is everything that is supposed to make the speaker work.The Sonos app is unreliable and buggy. I regularly have problems connecting to the Move 2, and I have experienced problems with both Spotify and Apple Music. Trying to play music that is already in my Apple Music library, rather than music streamed directly from a service, has been particularly frustrating.I have spent an extraordinary amount of time trying to connect the speaker, get the app to recognise it and get music playing. On several occasions I have had to effectively factory reset the speaker to get it working again. I spend almost as much time trying to get the Move 2 working

Hi everyone.I have made this below document on basis of my own experience. I found a solution for a lot of issues, like speakers for computers, TV speakers, and integration with wireless devices. Kindly have a look at this document and give me your thoughts.https://www.icloud.com/pages/0bedGi_eXiHO5ZflXrcD6HXJg All the best Sam.  

This might be useful for all brands using Google TV. It’s been a lifesaver for me.. I just changed from a Samsung TV to a new TCL - both have Bluetooth remotes, but the Samsung one rather smartly sends volume up and down over IR which allows you to control the Sonos from one remote.. Sadly the TCL remote in Bluetooth mode does not, furthermore the TCL remote in IR mode doesn’t work well with Sonos learning. I have the perfect solution! Using Homeassistant (which I run on a Raspberry Pi). A simple automation to look for state or volume changes from the TCL TV using the Android Remote integration and relaying the volume to the Sonos Playbar using the Sonos integration. Works like a charm! I hope that helps people out there with Google TVs, Bluetooth remotes and Playbars wanting to use just one remote seamlessly.

If you haven’t discovered this….Touching the screen with two fingers and rotating them reveals a “Slick” volume control as shown in the pics below. The second pic shows it working in “Group” mode!  

Could use a little help with this.  I’m about to purchase a new system (previous burned in Eaton Fire).  Our temporary home poses some unique challenges as it’s wide open making TV viewing surrounds difficult to place. I’m about to purchase an Arc Ultra and thinking of adding 300s but given location of seating (red arrows) I’m unsure of placements? behind camera is kitchen and dining room so wide open.  WFH desk is to the left. I use two One’s and a sub mini for music while at desk (positioned to either side of the glass doors).  I’m baffled as to setting up for TV viewing in this house. TIA 🤷🏻🤦‍♂️ 

SummaryNew Sonos Play (S58) units ship on firmware 94.1-71219-manufacturing. When added to an existing household running 97.1-80312, the new unit is placed in the household's QuarantinedDevices list with QuarantineReason="upnpovertls" (Configuration="0", SecureRegState="0"). The app shows "Play is not registered", and setup cannot complete.Symptoms• The app shows "Play is not registered".• Fix It loops: asks for a reboot, then after opening the app it asks for a reboot again. After a reset it again spends a few minutes "connecting to WiFi", then reports the speaker was set up but "might not be working properly". It stays unregistered.• Check for updates reports no updates available, because the quarantined unit is notpart of the system.• Rebooting and factory resetting the speaker do not help.ReproductionThis happened with two Plays on consecutive days: Unit MAC First seen on network Resolved Play 1 80:4A:F2:B6:68:66 2026-09-29 20:23 CES

We bought 3 Era 100 for a Pilates studio - at first they seemed to work well, but now, after roughly 4 months,  every teacher has issues connecting, including me. I had to register the sonos speakers AGAIN - but it only temporarly helped and only worked for my device. Something seems to be completely off. Sometimes the music just stops in the middle of a sessions. We connect via Wifi, which is stable and fast. But crazy enough, even bluetooth does not connect!It is a huge pain. Other people, including clients, tell me they have the same issues with Sonos. Even before I bought them one other studio owner was warning me about them… I wish I would have followed her advice.I honesty just want to return them.   

Ho in cucina una coppia di Sonos One, di cui una SL, in configurazione stereo ed ottimizzata trueplay di cui sono molto soddisfatto. Da un poco di tempo il canale sinistro (One SL) aveva una fastidiosa distorsione sui picchi bassi. Ho effettuato il ripristino e la reistallazzione ma il disturbo non andava via. Premesso che la coppia è istallata sopra i pensili ed ha quindi accumulato molto sporco. Ho pulito il Sonos One SL è soffiato con forza varie volte con la bocca ha pressione mentre davo colpi con i palmi della mano e mentre riproduceva musica Deep Bass. Il disturbo è scomparso per un poco di tempo. Poi è tornato.Proverò a contattare l'assistenza ed eventualmente proverò ad aprirlo per pulirlo dentro la griglia e verificate il foam del foro posteriore.Aggiornero in futuro.Spero di essere di aiuto ad altri utenti.

Hi all,I'm having a strange issue with Spotify Connect and wondered if anyone has experienced the same problem.I have three separate rooms in the current Sonos app:• Family Room – Sonos Arc• Living Room – Beam Gen 2 + two Sonos SL as surrounds + Sub• Kitchen – standalone Sonos OneAll three rooms appear normally in the Sonos app and work correctly. Spotify is added as a music service in Sonos and I can play Spotify music to any of the three rooms from within the Sonos app.However, in the Spotify Android app, the Sonos rooms generally don't appear under Connect to a device.Today I started Spotify playback and Family Room ARC suddenly appeared in Spotify Connect and I could control it from Spotify.The Living Room and Kitchen still don't appear as separate Spotify Connect devices.As a test, I grouped the other two rooms with the Family Room in the Sonos app. Spotify immediately changed to show “Family Room ARC +2” and successfully controlled all three rooms.I then ungrouped them again. All

Just unboxed my new ACE Ultra. Already they are so much better than the OG ones and I have not even played anything on them yet as they are just updating in the App. They are much more comfy on my ears as I am a glasses wearer and the colour is just lovely. They have a more premium feel too. I will update more once I start to use them.Oh and the zip on the case is much improved!

Unfortunately, my Beam Ultra arrived today. I'm not able to unpack it or install it for a couple of days; mega frustrating!How are other new owners finding theirs? 

A while ago I created this post: This is still a problem. For several games, if not all games, the volume is not how it should be. In the game Metaphor, dialoge form the sides are much louder than from the center. In other games, certain sounds seem too loud. These problems are especially bad when using Dolby Atmos on PS5, but also a problem in Linear PCM, in some cases just as bad like with the Metaphor example. I have tried several combinations without luck. This is not an issue with the TV or PS5 because this is not an issue with the TV audio. I am using passthrough on the TV and device type soundbar on PS5, but tested multiple combinations. Do I have a faulty Arc Ultra? I’m only using the Arc Ultra with my LG C4 TV, no sub or other speakers. I find it odd I can’t find anyone else reporting this. Edit: I think the main problem is that the soundbar mixes up dialoge and music, so in Metaphor when characters are talking from the sides the volume is increased, but when it is from the ce

I’ve been a Sonos user since 2010. sometime around Covid, it’s been well publicized they have developed terrible software problems. I have spent countless hours on the phone. I have read reports of promises to resolve and of a new software rollout (Sonos 27) I’ve upgraded from 1 to 2 I’ve replaced old equipment, I’ve gone to a mesh router system, I’ve hardwired speakers and nothing, I mean nothing has solved the issues. What is going on with this company? Their tech was so solid and now it’s complete trash and they cannot fix it

Hi,I have BenQ 2150HT. I have ArcanaFury.I would like to connect that to Arc Ultra. I have tried all the advice on the Internet I could find. Am I doing something wrong or is this projector not compatible?ThanksK

Hello Group,I currently have an Arc Ultra, sub4 and 2 ERA100’s in our living room. During the day I have my desk setup near the TV facing our couch. I would like to be able to listen to just the ERA100’s and the sub4. Is there any way to have 2 different “presets” for a surround setup?