Fix & Optimize

In the long list of problems with the app, this is the top one for me right now. When I use the search function, I get the below message. When I click on it it says everything is functioning (and it is) but I can only search in apple music. If I go to my library to search directly there it crashes and brings me back to the main menu. This means, since I don’t have the letter index on my album list anymore, that I basically can’t listen to any record I own that begins with anything after like E without scrolling for fifteen minutes. Any way to fix this?   

So I posted This post a while ago. I tried a bunch of things, including that which was suggested in connecting a speaker to the mesh directly and none of these thing helped me keep a stable connection with a couple of the speakers.  I did further looking around and eventually found something that mentioned changing the wifi 2.4Ghz channel from “auto” to 11 and since then it's been rock solid.  Can't remember where I found the answer but if all else fails try that. There was no way I was turfing my mesh network. That seemed a silly option from the start. 

Hi all,I have bought a Sonos Amp which will be connected a total of 6 Sonos in-ceiling speakers: 4 x 8” in the living room, 1 x 6.5” in the kitchen and 1 x 6.5” in the bathroom (all playing in mono obviously).I need to be able to select (= switch on/of) 3 zones: living room, kitchen and bathroom. Since Sonos does not support zones, I am thinkng of using the Taga Harmony TS-4 (see here) as a speaker selector. What worries me, since I am not very knowledgeable in the subject, is if there will be any issues regarding currents & impedance that could destroy the Sonos Amp, speaker or even the Taga Harmony! Could you please advise me regarding this issue?Thank you!

L application ne retrouve plus le système après etre sortie et donc reconnecté au wifi de la maison. Toute la procédure d installation doit être refaite à  chaque fois.Je regrette tellement d avoir acheté ce système il y a qq années.  Moderator Edit - Translation by Google:The app no ​​longer finds the system after logging out and reconnecting to the home Wi-Fi. The entire installation procedure must be repeated each time.I so regret buying this system a few years ago.

What about fixing Mixcloud on the new app, empty playlists, empty list of followers, empty list of everything almost.. 

The end of the ‘old’ Tunein has terminated the custom radio stream for a too long time already. There is a very cumbersome way to get it back, but it requires far too many steps and the custom links are sent to the favortires where they cannot be edited.The feature still exists in the Windows App but it is useless.I went to Sonos because of this feature and I’m not the only one in this case.So, WHEN WILL YOU HAVE AN ELEGANT SOLUTION to the infuriating lack of this feature???

Bonjour,depuis l’acquisition de ma arc ultra, je rencontre un bug récurrent quand je lis de la musique en dolby atmos via Apple Music.Au 3e titre de l’album et à la 15eme seconde, la lecture passe de dolby atmos à stéréo.si je fais retour arrière du troisième titre, le dolby atmos revient mais au bout de trois chansons le bug réapparaît.j’ai essayé divers contournements : débrancher l’arc puis rallumer au bout de plusieurs minutes, suppression service Apple Music et réinstallation, déconnexion de l’application sonos puis reconnexion.cela règle le problème un temps mais cela finit par revenir.Quelqu’un a une astuce pour résoudre définitivement ce problème ?merci d’avance  Moderator edit:Google Translate- Hello,since I bought my arc ultra, I have encountered a recurring bug when I play music in dolby atmos via Apple Music.On the 3rd track of the album and at the 15th second, the playback switches from dolby atmos to stereo.if I rewind the third track, the dolby atmos comes back but after

I haven't updated the barely functioning Sonos app so I checked for updates and read the reviews first. It sounds like the latest update is worse than the useless outdated version I have. The question is, is the OG useless app better than the updated useless app?  Just a thought - the primary product offered by sonos is THE APP - without it they sell speakers that are comparable to others that don't rely on a disfunctional app. Seems like a little more resources should be dedicated to app development. Just saying....

Hi,Not sure if anyone has asked that already (couldn’t find any posts) but why the ERA300 cannot be used with the SONOS amp and SUB as surround speakers. Why do one need to use the ERA100’s ??I didn’t expect that one would have to get the ARC in order utilize these great speakers as the surrounds

Hello,  I’ve had issues for weeks…I moved from the US overseas- obviously requiring a new network. I finally had a person via chat tell me that I needed to update my Vodafone setting to split the 2.4 and 5G. So now I have the WiFi split. Finally getting some momentum in not having to connect my be via the Ethernet in order for it to be recognized. However, when I go to update the network, to the new 5G, all four products I own appear, and all connect except for the beam. It is recognized, then at the very end of the work flow states something went wrong, please select your product again. I then go to search again, and it doesn’t pop up a second time. If I kill the app. Then the beam pops up and I restart the process each time with the same error message. Any advice?? Thank you in advance 

I am used to stream the local national radio stations - for witch we already pay concessions - listen add-free. But with sonos I allways have adds when starting up the radio stations. In general the software interface from Sonos is Not Open for normal radio streams. 

I purchased 2 sonos move 2 olive green at a goodwill. One works great the other was open box in a beta test box that says prima evt and has a flower pit on the front as well as a disclaimer sticker.   Both have the same serial numbers A100 2301WC ************One works great the other from the beta box wont register or update.  Any help would be great. I called sonos and they have no serial # like that. Want to know if i have a giant paper weight or if theres a fix. ( YES i did all the steps to try and fix, yes its plugged in..lol)Moderator edit: recorded and removed serial number

I was not able to connect Soundbar with my iPhone using the airplay. It keeps asking me Airplay on screen code which I never had it. Please advise. Thanks 

Our Sonos system used to be so easy and intuitive. Now it’s lost its mind. Various rooms refuse to play, but then come back on out of nowhere. Volume control is all over the place. Sometimes nothing works and we spend an hour trying to figure out why. We know that they had a major software makeover disaster and it seems like it’s ongoing. We’re actively looking for alternatives, it’s super disappointing and the simple act of playing music in your home shouldn’t be this hard. It’s a reminder that new technology isn’t always better. Super disapointing after the money we’ve spent on a housewide system 

After the November 18th Sonos update it appears that the Alexa/Sonos integration skills no longer work.  After disabling the skill in the Alexa app and then adding it back, Alexa cannot find any of my Sonos devices.  However, my Sonos devices from within the Sonos app work just fine.  It appears the API is having issues? 

I haven’t used my Sonos for a few months.  I trued to use today and only one of my speakers are working and n one room.  The other won’t sync—it’s on. Account tells me to sign in and sign out.  Having trouble doing both/either so I can’t get anything done Moderator Edit - Edited thread title.

I have an iheartradio subscription,  however on my android phone Sonos application, iheartradio is not listed as an available service. Called customer service twice. Rebooted router,phone ,all my Sonos speakers,un-installed and reinstalled the App with no luck.  Sent Sonos diagnostic info x 3. All my info on Sonos.com is correct. Live in Illinois. The iheartradio App works fine on my phone. Any ideals?

Posting this to make sure I am not missing something.    I am a long time Sonos customer.  Recently decided to add a Turntable to my system.   Looked at Victrola Stream Carbon sold by Crutchfield and Pro-Ject T1 Phono SB Turntable sold by Sonos coupled with the Era100 and line-in adaptor.  I went for the Pro-ject T1 and Era100 combo.    Got the Turntable and Era connected after receiving the separately ordered RCA -Y male to 3.5mm mini jack.  Everything working fine.  Era100 (my first) is very nice sound!  But there seems to be some shortcomings on both the Turntable and Sonos app which is why I am posting this to get some perspective from others.  First, it’s been many years since I owned a Turntable so I had assumed a modern Turntable would have a few standard features like auto return once it reached the end of the vinyl side or the platter motor would idle once the arm is returned to a resting position.   What I discovered is that I have bought a very, very basic turntable.  Must p

Since the recent app update, I keep getting the error message: “Something went wrong. Try again.” — almost every time I try to use the app. I primarily use the “Favorites” and “Recently Played” sections on the Home Screen, but neither works anymore. Whenever I select something from these sections, I get the same error message.Additionally, the “Recently Played” list no longer shows my most recent selections in order, making it harder to find what I last played — and when I do find it, it still doesn’t play.My only workaround is going into the music services directly to play something, which defeats the purpose of having “Favorites” and “Recently Played” at all. This has made the system far less user-friendly, especially for my 85-year-old partner, who can no longer easily play music without my help.I’ve been a longtime Sonos fan, but this update has really shaken my confidence. The new Home Screen may look sleek, but it has come at the cost of basic functionality — a music system that

How can I set the volume higher on my two play 1?Al the sound comes out the ray and only a little on my play 1 devices 

Depuis peu je n arrive plus à écouter la tv avec mon casque sonos ace alors que tous les autres services marchent j'ai presque tout essayer sans succès jusqu'à maintenant Merci par avance pour votre aide

I’m on the latest Plex Media Server and Plexamp versions, and I’m trying to Cast a music playlist from my PMS to various Sonos devices via Plexamp. I know this can be done internally via the Plex plugin on the Sonos app. I tried that and it works flawlessly besides I really miss Loudness Leveling in PlexAmp.So, I’m playing the playlist from Plexamp, streaming it to Sonos. All the connections are “working” – I see the Sonos devices in the Cast icon of Plexamp and the Plex metadata is reaching the Sonos UI in the form of song titles, but music isn’t playing. Instead it beachballs for about 10 secs when I start a playlist and then moves to the next song in the playlist. It does it over and over. If I stop casting to Sonos, Plexamp is fine again.It’s got to be something between plexamp and Sonos. Has anyone else dealt with this?

Buenos días, estoy teniendo problemas en una de los altavoces one sl, cuando se reproduce sonido sobre todo del sonido de la televisión y son sonidos fuertes el altavoz emite como un sonido crujiente, no sé si me explico, es como un sonido de vibración, pensé que era por el soporte pero lo he quitado del soporte y lo sigue haciendo. Lo hace con el volumen medio , si ya lo subo más es insoportable el sonido que hace.alguna solución? Se habrá roto?. espero respuesta. gracias.

I usually listen to 'Radio One' but today I am trying to listen to 'Radio Six'...I choose Radio Six and it brings up Radio One. It won't change so I close and reopen the app. I have to do this alot. It reopens and shows me Radio Six. Good. So I press play, but the content it plays is from Radio One…So, I go and choose Radio One. And guess what? I am currently listening to the content of Radio Six but the Sonos app says it is playing Radio One. Wtf Such a terrible, slow & glitches app.  

Just finally caved in and added Spotify to our Sonos.Have Sonos Playbar, a pair of Play3’s and a Sonos Move.  Spotify within Sonos will not play on the Play3’s, alone!  Have to play Spotify tracks on the Playbar first and add the Play3’s!! Then they’ll play the music??  If I then remove the Playbar.  Then they’ll play music will STOP playing!!REALLY SONOS!!  apart from a really slow system l, how much more useless is this system going to become?