app doesn’t connect with system to play my music

Forum|Forum|1 year ago
April 5, 2025
5 replies
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Best answer by nik9669a

Turns out a reboot worked. But it’s an issue that comes up too frequently

Sometimes, setting ip addresses for Sonos devices prevents the need for frequent reboots. But as @buzz says, give us more information to avoid us guessing.

Schlumpf

Virtuoso

app doesn’t connect with system to play my music

Unfortunately that’s not much detailed information. Maybe someone here can help, if you share some information about your Sonos system, your network setup and controller device.
The other option would be to contact Sonos support team directly.

Ralf

M

MorAuthor

Contributor I

Turns out a reboot worked. But it’s an issue that comes up too frequently

buzz

Grand Maestro

This is not a problem for the Community regulars. We need more information about your system or you should work with SONOS support.

N

nik9669aAnswer

Senior Virtuoso

Turns out a reboot worked. But it’s an issue that comes up too frequently

Sometimes, setting ip addresses for Sonos devices prevents the need for frequent reboots. But as @buzz says, give us more information to avoid us guessing.

Schlumpf

Virtuoso

Turns out a reboot worked. But it’s an issue that comes up too frequently

Useful Information would be:

do you have wifi repeaters in use? What brand and model is your router?
do you use a wifi mesh system? If so, which one?
are your wifi channels set to automtic or to fixed channels?

Ralf

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