Fix & Optimize

Using my Samsung phone I connect with sonos and select Music Library. When I select songs to play a specific song sonos plays the first song in the last playlist I played. How do I exit from the previously selected playlist? 

I bought a pi zero 2 w and installed samba.  I put my music in the music folder on the SD card with the OS.  The pi zero has a static ip and the smb.conf file has ntlm=yes in the global section.  Sonos accepts the music share but all of the folders are empty (i.e. songs, artists, genres, etc).  Can someone help resolve this?  I have a Sonos one, a move, a beam and a play 1.  They all play nice with the Sonos app but the app doesn't display the music.

I connected my TV ( Philips ) to my Sonos Play Bar and Sub, works fine, but when I ad one or two extra Play ones the signal for these extra speakers is very unstable ! Somebody any tips !? 

I don’t know if I have a TV settings problem, Roku settings problem or Sonos setting problemI have an LG 65” Class C3 Series OLEDI have my Arc Ultra cabled up to the eARC port on the TV (With a new HDMI cable)My 2 HDMI devices are an NVIDIA Shield and a Roku Ultra (2024) (Both with new HDMI cables)Anytime i shut off the TV when it is on the NVIDIA Shield input and return later (the time away seems to need to be about 20+ minutes), I turn on the TV, and the Shield is displayed just fine, but when I switch the TV input to the Roku, I’ll see the Roku Screen Saver screen for a second, and then the TV shuts off.  When I turn the TV back on everything works fine.  The TV does not shut off while I am actively using it.  I can switch between Shield and Roku just fine.  Only happens when the TV has been off for some time.I’ve checked for any sleep settings on the Roku and turned them off, no sleep settings on the TV, not sure if there is anything in the Sonos ARC I can look at, but just annoyed

I have read so many complaints on the😑ir sw.  Hopefully they addressed the iPhone won’t connect easy to WiFi , if you system is growing becomes. Almost impossible to install at all.  Really whaling to see this one and purchase a system where engineers can solve their Sonos Issues which plague the valulue of money is lessened Sonos is destined to go the way of the cassette player

Wie herkent dit? We hebben sinds augustus een Sonos Ace en deze is verbonden met de Arc. Nu vertelde mijn dochter dat ze af en toe een knetterend geluid hoort. Zelf heb ik het nog niet gehoord, maar we hebben de Ace gisteren teruggebracht en zonder problemen een nieuwe gekregen. Vanmorgen heeft mijn dochter de nieuwe Ace weer gebruikt en het knetterende geluid is er nog steeds. We hebben het programma dat ze keek teruggespoeld om te controleren of het aan het programma lag, maar dat is niet het geval. Weet iemand wat dit kan zijn? Moderator edit:Google Translate-Who recognizes this? We have had a Sonos Ace since August and it is connected to the Arc. Now my daughter told me that she hears a crackling sound every now and then. I have not heard it myself, but we returned the Ace yesterday and received a new one without any problems. This morning my daughter used the new Ace again and the crackling sound is still there. We rewound the program she was watching to check if it was due to the

My app keeps requesting me to sign in as the owner of my equipment. I sign-in and it keeps saying I need to sign in. Tried resetting all the devices multiple times.

Hi I have had my sonos surround working for couple of years all of a sudden it has stopped working.My setups isTwo sonos one second generation with voice assistant Sonos subSonos Playbar I have tried and resetting each speaker several times and I can confirm they all work individually, but whenever I tried too set them up as surround sound, it doesn't connect. I have even tried it with another playback that I have and it's still the same result I am getting.I am not really sure what is going in, I have updated all the software.After the setup is completed it just shows two items in the room not connected and sonos sub not connected.

Hey.I have an old Sonos Connect:AMP which uses the old app and does not have Bluetooth.I am wondering if I can buy a Bluetooth adapter (looking at the Logitech Bluetooth Audio Adapter), connect it to the AMP and then connect my phone to the adapter to play music.Mostly doing this because the Sonos app does not support a music streaming app I use.Thanks for the help!

Cannot get any volume on our Beam. 

The language of the title displayed in the "Now Playing" window does not match the language shown in the list.All basic playback functions work perfectly without issue. I use Sonos app in Japanese. All my accounts settings (language and location) are configured to Japanese and Japan. When playing music from YouTube Music, the "Now Playing" screen displays track titles in English, even if the original titles are in Japanese. This issue does not occur with other music services. For example, Japanese titles are displayed correctly in Japanese when using Amazon Music. Restarting and reconnecting the services did not resolve the issue.While this is not a critical problem, it is a bit inconvenient. This is a minor issue, but I thought it might be worth asking here. Has anyone experienced a similar issue or found a solution?  Example1: YouTube Music, a list is Japanese, but Playing window at the bottom is in English.(This occurs across the mobile app, web app, and Mac app.)Example 2: This iss

I keep my iPhone, Spotify app and Sonos apps and devices updated. But my Sonos system has, time and again, shown itself to simply be not up to the job of streaming Spotify or podcasts reliably from my iPhone. I constantly move between Bluetooth and AirPlay, but a single move between them usually confuses the system and produces a glitch which takes time to resolve. Glitches include:  * losing connection if a song is paused for more than 10 seconds   * delay between speakers   * if I send to too many speakers at once, it fails, need to do it slowly one speaker at a timeMost often of all…  * looks like it’s playing on my phone, at volume, through any of my speakers, but can’t hear anything Very often I have to switch my phone off and on again and completely start again. Most days. It takes at least 90 seconds to do this. And once every two weeks *even that isn’t enough* and I need to reset the speakers manually!!!It’s been like this for two years.I have bought a standalone non-Sonos spea

Hi there,I am currently struggling with one Sonos speaker that keeps “disappearing” from my system due to, I think, weak WiFi connection where it is. I am considering upgrading to Sky Max WiFi for their WiFi guarantee of at least 25mbps in each room. The small print says if the WiFi doesn’t reach a room I will be sent a Sky Max Pod. I can’t work out if this is a mesh or an extender. If it’s an extender, won’t this make my problem worse? Has anyone experience of Sonos and Sky Max Pods?many thanks,

Hello,I have a new Arc Ultra and I would like to know if I can use my Beam (2nd gen) as a rear speaker to have Dolby Atmos.Thanks & Regards,

I have a Sonos One SL, it worked until the last week or so when it completely stopped responding.I’ve done a factory reset, removed and reinstalled apps, reset everything I can reset and it’s stuck in the Error Code 1000 loop.The support documentation says it’s a timeout error but the error occurs instantly when requesting a check for updates.I’ve seen plenty of posts about but the only solution I’ve found that comes close to resolving it is to throw it in the bin and get something other than a Sonos.

Sonos Roam used to work seamlessly, but some months ago, I started having issues connecting to it from my laptop. Immediately after connecting it would just disconnect. Not sure why but it renders it unusable for when I need it to connect to my laptop.

When watching movies the noise and music is way too loud relative to the dialogue. I have enhanced speech dialogue on as well as night mode and ambient mode. I’ve tried lowering the max volume and then I just can’t hear the dialogue. I’ve also lowered the bass all the way. Any suggestions? I have the play bar and Sonos one speakers 

Good morning! I have a 75" TV, a mini sub and an arc ultra in my room. All that equipment that I mentioned is in front of my bed. Now I bought 2, it was 300 to put them on the dry wall of my bed about 3' away From my head, the rasks I bought for the wall are annoying. My question is whether the 2 era 300s have to face the wall where the TV, arc ultra and sub mini or in direction to my head?

My Sons Ace no longer activates Siri. It’s not an issue with my phone as have now replaced my phone to a new iPhone 16 and the issue remains. Long pressing the sound control button on the ace does nothing. I’ve spent ages on with Sonos customer services (who were trying to be helpful to be fair) but to no avail. I’ve now very disappointingly received the below email from Sonos which I find unacceptable. Anyone else had this issue?   from Sonos: Hello Matthew, I hope this email finds you in good health. My name is Daniela, level 2 member and your case has been escalated to us. I'm sorry about the inconvenience with the Ace not activating Siri any more, I checked and this is actually not a Sonos Ace feature, it may be possible for it to activate by doing a long press in the ANC button, however, if you check the User's guide, there is nothing related to Siri and the Ace being compatible, that said, if it is not working now, we don't have troubleshooting steps for it since this is not part

Hi, I’ve been using Sonos for over 10 years with no problem, over the past 6 months I’ve been experiencing drop off from a pair of Sonos 1.  In the room affected I have 3 Sonos 1 and a hard wired Sonos boost, to try and resolve issues  ive reset both speakers back to factory, added a boost, upgraded my internet package to 500 meg had Sonos support dial in multiple times and checked all I.p addresses, no conflicts.  Weirdly the other speaker in the room isn’t affected, does anyone have a clue?This is literally last chance before I remove the system all together. 

When I tune to 4K/HDR content and/or content broadcasting in Dolby Atmos, I see monikers in the upper right corner of my LG OLED G4 that read “HDR” and “Dolby Atmos via sound bar”.Which device is delivering these badges to the TV? Is it the TV itself that is recognizing the video content for the “HD” logo and the Sonos is somehow confirming the content via eARC and sending the audio “Dolby Atmos via Sound Bar” badge? Just curious. Thanks,-PH 

bonjouril n’est plus possible de lire les playlist de apple music sur le play 1.toutes les mises a jour sont faites.je peux écouter les différents artiste de ma bibliothèque mais pas les playlists.j’ai déjà re autorisé apple plusieurs fois.merci

I’ve seen a few other posts on this, but nothing very definitive.I have a setup that includes two Amps; both are wired - one directly to my core switch, and one to a switch in my bedroom which is in turn connected to the core switch.  Both are using different cable types, and I’ve swapped them out to known working cables to help eliminate that (they tested fine and connected at 2.5GbE for other devices with no errors).  Right now, they are on my old switch but I’m moving from a MikroTik setup over to a Ubiquiti setup.  I don’t use STP on the MikroTik - but the Ubiquiti use STP to prevent loops in the logical topology (I know I can turn it off, I’d like to not do so).The “Disable WiFi” option is greyed out for both of the Amps.  I can see link lights on the back of each Amp (flickering as data comes in/out); the switches report a 100 full-duplex connection.  Oddly, I don’t see DHCP via the wired interface for them at all - it’s strange, it’s as if they are connected physically, but the

Posso aggiungere 2 spider Sonos one al ad un impianto con arc se soowofer  

Have a Sonos beam from 2/2019. All working great until now. New tv and new iPhone 16. Want to reconnect to Sonos app, which is now Sonos 2. Can’t finish set up dies with error 1,106 during update. any ideas?thanks