Fix & Optimize

Sound drop outs with Sonos Arc and crackling. I bought my Sonos Arc a couple of years ago. It had this problem to begin with, however I changed the settings and unplugged everything including the wifi and then plugged everything back in and it has been working fine for about a year or so, however recently it has started happeneing again and I’m not sure why. I have done the same things as I did before however to no avail.  I’m hoping someone here can help me with this. Many Thanks. 

Hallo,ich habe eine arc Ultra per lan Kabel verbunden. Kann ich jetzt den sub 4 als WLAN Lautsprecher im Heimkino setup laufen lassen oder muss die arc Ultra auch über Wlan laufen.

Hi,I just replaced my Beam (Gen 2) by a Sonos Arc Ultra, in my home theatre system.But now, the Sub Gen 3 seems to be a lot less powerful.Before, with the Beam, when I pushed the Sub level adjustment to +2 or +3, i was able to balst the entire room… Now, even if I choose +8 on the Sub level adjustment, I feel it but very light. I can’t have the same “bass blast effect”.Obviously, I completely reinstalled the system in the App and reseted each element of my home theatre system when I installed the Arc Ultra (included x2 Era 100 at the back).Does anyone knows why this is happening (maybe someone at Sonos)...?Thanks a lot.

On my Arc Ultra, I reliably see when a track from Apple Music is lossless.  However, the same track in a different room (Paired Sonos Ones with Sub Mini) does not appear to be lossless.  I have adequate badwidth, and all apps/firmware are updated.  One of the One’s is hardwired to my router.  Not sure if that makes a difference either way.   I believe the speakers are connected wirelessly over Sonos Net, including the Arc Ultra.According to the latest message from Apple, my speakers should support lossless.  Any suggestions?  Thanks in advance.

Sonos will not work on my wifes Samsung in the same account. It can not find the system. All the Sonos speakers are on and it works fine on my iPhone. 

I have had this problem for weeks now and its driving me ABSOLUTELY insane:https://vimeo.com/1043974342/466fa81a16?share=copyOnce I got my Goole Streamer (basically same as Chromecast) I connected it to an HDMI Port on my Xiaomi F2 SmartTV. My Sonos Beam is connected to another HDMI Port (eArc Port).However, I quickly noticed that the picture was flashing back and forth - HDMI 1 (Chomecast) - black - HDMI 1 - No Signal - HDMI 1.....I also noticed, that most of the time, if I turn of CEC (which also does not let me control the TV (Sonos) volume anymore), this flashing usually stops a couple seconds after turning off CEC. If I turn CEC on again afterwards, it usually works for some time, until I randomly turn on my TV a couple hours later and its back to the same glitching again..Has anyone got an idea why this is happening? Its driving ne CRAZY. 

I have two sonos play 5 and three sonos play 1. None of these connect anymore, not to WiFi, not with ethernet cable. Have reset all speakers, routers, deleted system, different devices, reinstall app... The app finds the devices, but if i try to add them it eventually says to ensure that the power is on, and aborts the process. What to do?  Connecting these "easy install" devices has stolen hours of my life also before, but now i hit a wall. 

I cannot connect to Sveriges Radio P1 on my Sonos 1 based system. Any known issues?

Why does this app suck so bad ?? I swear it drops my system everytime it updates.   And I have a hard time reading ! Now after factory resetting for the 5th time it won’t connect to wifi.   So fn fustrsting 

I am installing my Sonos Era 300 stand. At step 3, I can’t seem to figure out how to install the washer far enough into the base so that the stand pole isn’t rather loose and unstable. Does anyone who has successfully installed the stand have any tips to make it stable?

Hi Everyone I have a mix of Sonos and traditional wired speakers. Has anyone integrated both types into one audio system? If so, how did you manage the setup and what challenges did you face? Thanks!

Background. I’ve got an older system — H80 and H100? Something like that? — connecting to my own speakers around my house, running on the S1 app. I then got some newer Sonos speakers which are in my tv room, running on the new Sonos app.S1 components have needed updates for about a year, but I couldn’t get the updates to work.  Error messages, and yes I tried all the Sonos suggestions. Didn’t help.  But… the system was working, I didn’t need new features, I figured as long as that continued I didn’t need to update them again.   This worked great.  Until early Jan this year, the S1 components all stopped working.  So I open the S1 app, and it’s telling me I can do everything on the S2 app… but i need to update my components.  Ugh.So first question — is this accurate? Will the older components now work on the newer Sonos app? I’m planning on taking my 3-component setup for the s1 items and cutting back to just 1 component.  I’m not using two of the components any more at all, I just need

Found some varying answers from a historical forum search so I’m hoping to find some current opinions (as well as consolidation of my questions into one thread).I am looking to build a new system which I’m guessing will be a Beam (Gen 2), a Sub MIni and 2x Era 100s.   There is a chance that I might go Sub instead of Sub Mini but I don’t think this impacts my questions:I will most likely be looking at wall mounting the surrounds.  (This a room renovation so the electricians will put power outlets wherever I ask).   Would it be better to have the surrounds mounted on the side walls (but slightly behind the main viewing area) facing inward OR on the back wall facing forward? What features should I look for in a TV purchase to make this most compatible for this system? Is it correct to say that I don’t need any other components beyond the above for great home theater? Assuming the answer to 3) is “yes”, what else would I need if I changed my mind and decided to add any legacy stereo compon

I use my Sonos system most of the time when I go to bed at night. For the past couple of months I can’t just hit the Sonos app, select my source of music and listen. It appears that the tunes are playing because the white line that shows the music advancing is moving along but no sound. I hit the pause button and get a message saying that the pause function isn’t working now, try later. I can usually just try selecting a different station and get some tunes…sometimes. sometimes I have to select several different stations to finally get some music. The system is dropping components again. That used to happen on a regular basis but not at all since the app upgrade. At least until a couple of days ago. Not sure what’s going on.

Quick community Q: How is the latest version of the desktop app for Mac? (As background, I have deliberately not updated the desktop controller since May as it was the most reliable way to control my system and I wanted to make sure that I at least kept that. Let’s not reopen the whole app issue up again) However recently it has begun to struggle with a few things - most obviously when trying to start or switch music/playlists in Apple Music. What is the latest version of the app like? I’m happy to switch across if it improves things but I really, really, really don’t want to update it and find out that the new version does less than the one I currently have Anyone have any experience of using the latest version of the desktop controller on Mac (and I’m using a 2015 iMac) Thanks!

I’m looking to use two era 100s in stereo config with my SVS subwoofer. Can I use my gen 2/S2 connect amp using the sub output to the SVS and then group with the era’s? Ultimately I need bluetooth to connect the sonos to my peloton.

Hello,Newbie here, first time posting and new to Sonos. I’m looking into installing a surround sound system in a medium to large open room for watching movies and playing music. Was thinking of getting the Arc Ultra, Sub 4 and a pair of Sonance 8” ceiling speakers with the Sonos amp. Using ceiling speakers due to wife doesn’t want to see  speakers on stands behind couch. Thank you for ,the assistance. Should I connect amp and Arc sound bar to router with network ?Will my Samsung tv remote control my audio in tv mode?

BonjourJ'ai changé de live box et mon système sonos ne fonctionne plus...

Hello. I don t understand why my AirPod stay 2 seconds connect to my tv and after disconnect to go to my beam. Even if I change the sound settings on my tv.

Dose it make sense to add a Mini sub to my Arc Ultra? Or do I just bite the bullet and get a Sub 3 or 4?Leaning towards the Mini,but will it work?

Where do I find the latest version of this ?

Which Sonos app has the bass and treble and bass boost because the one I'm on right now doesn't have it 

Himy beam gen 2 has decided to change the volume on its own if I turn it up it just goes down 

I get the message “Something went wrong.  Try again.”  for almost everything I do.  I mostly use “Favorites” and”Recently played” from the Sonos Home Screen but neither work at all since the uograde app.  Any time I try to play a selection in either of these sections I get the message “Something went wrong.  Try again.” Furthermore, Recently played previously listed the most recent Recently played selection but now presents in some other order so I have to look for the last Most recently played which, once I find it, does not play anyway and results in “Something went wrong.  Try again.”! My workaround is to go into music services and find what I want to play an play it from there.  Which defeats the purpose of having a Favorites and Recently played option!  It’s like having an old car stereo with buttons to save your station that only save the frequency but you must manually tune to that frequency each time.its bad enough to have all my Favorites and Recentjy played showing up but nev

Hi.I have a playbar that i  move to my cabin , i have uppgrade to arc ultra Home.I have problem with connecting the playbar , dont have sound out from my tv.And i have TRIED EVERYTHING , is there  some trick  some have ? i will be grateful.