Sounds drop outs and crackling on Sonos Arc

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Sound drop outs with Sonos Arc and crackling. I bought my Sonos Arc a couple of years ago. It had this problem to begin with, however I changed the settings and unplugged everything including the wifi and then plugged everything back in and it has been working fine for about a year or so, however recently it has started happeneing again and I’m not sure why. I have done the same things as I did before however to no avail.

I’m hoping someone here can help me with this. Many Thanks.

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buzzAnswer

Grand Maestro

What programs are you watching? There are a few similar reports, but too few to prove cause and effect, if any. Keep notes on your viewing, submit a diagnostic immediately after an event, then take this up with phone support.

SONOS needs enough good reports to figure this out.

buzzAnswer

Grand Maestro

What programs are you watching? There are a few similar reports, but too few to prove cause and effect, if any. Keep notes on your viewing, submit a diagnostic immediately after an event, then take this up with phone support.

SONOS needs enough good reports to figure this out.

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