Skip to main content

I have a Sonos One SL, it worked until the last week or so when it completely stopped responding.

I’ve done a factory reset, removed and reinstalled apps, reset everything I can reset and it’s stuck in the Error Code 1000 loop.

The support documentation says it’s a timeout error but the error occurs instantly when requesting a check for updates.

I’ve seen plenty of posts about but the only solution I’ve found that comes close to resolving it is to throw it in the bin and get something other than a Sonos.

There are, despite your frustration, four things I’d try before throwing money in the trash.

First, try a reboot of your errant speaker.

Second, try a reboot of your router. 

Third, look at your network for any potential port blocking software, which can be a work profile, a VPN, a virus protection application, or a firewall if some type.

Fourth, I’d contact Sonos Support directly to discuss it.

Have you tried an Ethernet connection directly to your main router?

Reply


Terms & ConditionsCookie settings