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I don’t know if I have a TV settings problem, Roku settings problem or Sonos setting problem

I have an LG 65” Class C3 Series OLED

I have my Arc Ultra cabled up to the eARC port on the TV (With a new HDMI cable)

My 2 HDMI devices are an NVIDIA Shield and a Roku Ultra (2024) (Both with new HDMI cables)

Anytime i shut off the TV when it is on the NVIDIA Shield input and return later (the time away seems to need to be about 20+ minutes), I turn on the TV, and the Shield is displayed just fine, but when I switch the TV input to the Roku, I’ll see the Roku Screen Saver screen for a second, and then the TV shuts off.  When I turn the TV back on everything works fine.  

The TV does not shut off while I am actively using it.  I can switch between Shield and Roku just fine.  Only happens when the TV has been off for some time.

I’ve checked for any sleep settings on the Roku and turned them off, no sleep settings on the TV, not sure if there is anything in the Sonos ARC I can look at, but just annoyed and could use some ideas.

I had no issues prior to adding the Sonos system.  I was not using eARC prior to this and am new to the whole eARC technology, so this could be my own stupidity too.

I suspect this is a TV issue, and has nothing to do with your Sonos, which is merely a client to the CEC system managed by your TV. You could test this by unplugging your Arc from the TV’s eARC port and then replicating your issue.

This not being a TV forum, I’m a little more hazy on a fix, though. The three things I’d suggest are an update of the software on the TV set, a power cycle of the TV set (pulling the wall plug for two minutes), and a call to the TV manufacturer’ CS group.

I can’t think of any reason why a client (speaker) like Sonos could be involved. 


I’m just speculating: Search down all of the device menus for a “power save” option and disable it. (SONOS does not offer such an option)

CEC (Consumer Electronics Control) over the HDMI connection promises to streamline user interaction with an A/V system. The goal is to allow the operator to simply drop a disc into a player or turn ON a source, such as the ROKU, and and other connected devices will power up and select inputs. Unfortunately, there are very loose standards about which commands and when they are sent, resulting in oddities such as you are experiencing. Manufacturers usually claim its the other guys fault when something unfortunate happens. Then one or more of the manufactures issues an update that may or may not improve the situation.

It’s possible that one of your devices delayed sending it’s “OFF” command and a later stimulus prompted an “oops I forgot --- here’s that command”. You can systematically disconnect each input device to see if the problem goes away, but this may not suggest a final solution. Another approach that many find is successful is to insert a CEC Blocker into an HDMI cable. Usually only one is needed, but you will need to experiment with where you insert it. The blocker will disable CEC commands to and from that device. The only real down side for the operator is that the device with the CEC blocker will not automatically turn ON or encourage the other devices to power ON/OFF or select inputs.