Controllers and Music services

Simply want to play music from my droid phone to the Sonos. Thanks. Hope it aint nuclear missile science 

I find the Sonos App not to my liking. I would prefer to operate directly from the Apple Music App. I can get to my Sonos Move albeit not consistent but my main systek si not seen by Air Play. Arc, Sonos One Gen 2, Sub Gen 3.

I’ve not received an email with a code for the 3 months Apple Music subscription from my recent purchase. When will I receive?

Connection to iPad keeps dropping on wifi

I’m using Android s2 and both the app and Android have the correct versions. Uninstalling and reinstalling doesn’t help. The app loses connection to the system, but both my MacBook and iPad s2 apps have no problem with it. After I shut my Android down for the night everything is fine the next morning, but it’s all gone by the middle of the day. Support tells me to reboot the router, but if that was the problem why do the iPad and Macbook work? I think the s2 app has a caching problem with the central server, since I notic it loses my recently played list before things go SouthI’m very unhappy with SONOS support.

Hi all, I want to buy a Samsung Galaxy S24 but first I need to find out if something is possible.As described here: I have a SONOS Five​​​​​​ connected to WiFi.I know that some phones don’t let me control the SONOS volume unless I am currently in the Spotify or Sonos app. But Ideally, I could always control the SONOS Volume with the hardware buttons (even when it’s locked, for example)I know this problem doesn’t apply to iPhone.Can anybody w a Samsung S24 take one minute to test this out for me?I’d be eternally grateful. More details: Here’s the problem that I am facing with some other Android Devices:If I change the volume when the phone is locked or I am outside the Spotify or Sonos app, it just controls the phone ringtone volume. So every time I have to adjust the volume, i need  to unlock the phone, open one of the 2 apps, and control the volume. this does take up a lot of time because i need to adjust the volume very frequently. I already adjusted the settings as shown in the foll

I work in a boutique fitness studio and when we try to play a spotify station, there will always be ads that play. The owner says this shouldnt be an issue because we are paying for premium. Is there a way to stop these ads when playing a station on spotify?  

A key selling point for my Sonos ecosystem purchase was changed with the S2 update and it still bugs the * out of me. The 1st time I experienced Sonos was at a friend's during a big BBQ. He usually asks me to play music and wanted to show me his new system. So I downloaded the app, logged into his Sonos and saw the currently playing playlist and he showed me how to add to it. With the S1 app, when adding songs I was able to see MY Spotify library (favorites/playlists, etc.) which was amazing cuzz I didn't have to search for songs that I wanted to add to the queue. Once the S2 app was released, in the same scenario when I'm at his house, on his network, when trying to add songs to the Sonos queue, I can only see HIs Spotify library (which is nowhere near as extensive as mine) and make it a PIA to contribute to the queue. This happens at all friends houses with Sonos system since the S2 app release. PLEASE REVERT THAT CHANGE!!! *Moderator Note: Modified in accordance with the Community C

Has anyone else had this issue? I’m setting up a One SL speaker that I haven't used in about a year. It wont show up on my Sonos account nor can the app find it(I’m on new wifi so the speaker is confused lol). Customer service had me reboot the speaker and restart the app so its as if I’m setting up a new product. Each of the three customer service reps I spoke to asked me to click the button that says something like “Setup new system” but the only option on the screen says “Join existing system,” which obviously doesn’t work since I’ve just wiped my speaker clean. I have factory reset my speaker, restarted my phone, updated my phone, uninstalled/reinstalled my sonos app a million times, and even tried the older version of the app. But every time I end up right at the page that only says “Join existing system.” Someone help!

Can’t browse music on can since yesterday. Think the new update caused an issue. 

I trying to use Trueplay for my arc+sub3+ones setup and am consistently getting noice error even thought there is pin drop silence. I tried with older generation (5th,6th and 7th) ipads and it worked fine. Please help me fixing issue

Would be great to get more album info and ordering in Apple Music service, and possibly display while playing a song. If I want to find latest release for an artist or when a song is from,  I usually have to go elsewhere then come back and scroll around in the Sonos app. I’d rather stay in app.

Hi Team! I rented a Sonos Five for a few months on Grover and was very happy with it.Now I purchased my own device and I ran into the following problem which is quite detrimental to the experience.This applies to the Spotify Listening, which I always use via the Spotify App on my Android Phone. Before, I could always control the volume from wherever I am.Now I cannot control the volume unless I am currently in the Spotify or Sonos app.If I change the volume when the phone is locked or I am outside the Spotify or Sonos app, it just controls the phone ringtone volume.So every time I have to adjust the volume, i need  to unlock the phone, open one of the 2 apps, and control the volume. this does take up a lot of time because i need to adjust the volume very frequently. I already adjusted the settings as shown in the following articles Control Sonos volume with a mobile device’s hardware buttonsControl Sonos from the Android lock screen Any clue on how to fix this?

I no longer see Cruise Control Station on my S2 iPhone app. Any information about why?

When I choose an album from Apple Music it doesn’t show all the tracks that I would see if I played it on my mac?

Hi, Hoping some wise folk can help out before I completely lose my mind! For no apparent reason (same wifi, no changes etc), my Sonos system stopped connecting on my iPhone. For a period it was still working on my wife’s Pixel.But after trying to unplug & reset the router and add the components again it then stopped working on hers too. I have since tried multiple times to add the system again. When I attempt, it asks me to add each speaker individually. Beginning with a One, it plays the pairing chime, green and white light flashes and then goes to “connecting…..” where ultimately I get a “please try again later” message. Here’s my gear:2x Sonos One SL Sonos Beam (the beam still works through the TV and we can airplay through the Spotify app) Sonos Port (which has been unplugged/out of action a while as I moved my turntable) Sonos Move Sonos RoamI have Sky WiFi with the standard router, here’s the spec (ripped from somewhere else on the net) Sky Broadband Hub specificationsWi-Fi: 

When browsing the Sirius XM -  All Live Channels within the Sonos App, it’s not showing the song title and artist.  It has been a feature within the app for years, and now it’s gone.  Is there a fix?

Very often now when I open up Sonos and browse into my music library I see no content. It just says “no selections available.” I have reported this problem on the forum twice before without achieving a clear resolution, and the problem is becoming more frequent. To recap:Sonos system is up and running. It can play from Spotify. My music library is on a Synology NAS, where it has been for years. I ran Sonos for a long time without trouble. This problem started surfacing late last year and has become more frequent. No relevant messages appear in the error logs of either Sonos or Synology. The first thing I check is always whether the music file share from Synology is actually accessible on the network. It always has been. I can browse to it from my Windows desktop and see all the files. I can log in to the Synology device portal with the credentials for the Sonos account I created there. No problem. It’s all working. The music files are there.  I also check the Music Library settings in

In the Sonos Music Library Settings, I put in the correct path to a network folder, but it doesn't work. It asks for username and password. I put in my Microsoft account username (email address) and password. After about an hour of the spinning circle, it fails. No feedback. What can I do?The folder is shared correctly. I can access it using File Explorer. I don’t know why it isn’t working because I get no feedback, aside from saying it doesn’t work.I’ve had this problem before. I’m sure I can figure it out eventually. I’m just bored with it at the moment. This is almost the only thing about Sonos I don’t like.

trying to update my sonos speaker to update my music libary for my nas drive saying path not found but will play on my computer but wont let me update any music ive put onto my nas drive im using windows 10 on a desktop computer

I have 4 rooms where I want individual alarms … but the alarms overlap each other in the timespan needed. Not possible or…? Does alarm 1 have to end before alarm 2 can start - and so on?

Today my SONOS devices are visible from my Windows PC, but not my iPhone or iPad.   This was working on Thursday.  I have rebooted my Apple devices and no change.  All devices are at:Sonos OS: S2Version: 16.1 (build 78151070)

There are various idiosyncrasies I’ve noticed with adding music to my Sonos library, but nothing that I haven’t managed to figure out eventually. However, I’m not able to find a detailed “drilldown” on how Sonos music library indexing works. There might be detailed information in here...somewhere...but a search on the topic only yields problems that people have with adding music.If anyone has details to share, I would love a deeper understanding of how things work under the cover. 

In the last week, I noticed that my Sonos music library is incomplete and missing items on the PC app. I re-scan the drive and it all reappears only to disappear after the next overnight scanning. I re-scan and all the items reappear etc. Also, on my iPhone on “My Sonos” main page for the mobile app I can see many items but when I pick them, I get a message similar to “items not available” etc though I don’t have the proper language as I just completed a re-scan.. All my speakers are Sonos Moves though that would have nothing to with these issues..

Does anyone know how to make shortcuts or presets, specifying speakers, source and sound levels in the Sonos S2 app?