Controllers and Music services

The Audiobook don't synchronize with the Storytel server. If I am away from my Sonos system and listen to my book on the Storytel app. When I come home and turn on the book on Sonos it doesn't continue, it starts from the beginning. The same happens if I in the middel of a book switch over and play some music. When I go back to the book it start from the beginning. It worked fine with the old software/app.

Maybe I’m an outlier, but as a Sonos customer since the days of the ZonePlayers and CR100 controllers, I have a huge music library on a Synology NAS that I use primarily; I am not a big user of these “services” that the new app seems to put an emphasis on. After foolishly updating my app last night I was able, after much time and effort, to find my music library and play a couple tunes as a test. Ok, it worked. None of my carefully curated album art displayed and so I figured tonight I’d be posting a message asking if anyone knew why that was. Instead, tonight in my app I find that my music library is gone, gone, gone. Can somebody please explain how to get it back? The gear icon for settings is strangely devoid of much in the way of settings, including anything regarding the music library. It doesn’t seem to be a “service” but still, I looked through several pages there until giving up. I have the Windows-based app and it still shows the music library path properly

When is added Apple Music, the first song played. Now it shows songs playing, with no sound

Sonos support writes the following on how to evaluate your network:"Understanding the Network Details section in the Sonos appIn the Sonos app, you can see detailed networking information for each product connected to your router’s WiFi network. Note that these details will not appear for Sonos products in a wired setup, products being used as home theater surround speakers or subwoofers, or a Sonos Move when in Bluetooth mode. Go to the  Settings menu and select the name of one of your rooms. Select the name of one of the products within that room. Under the Status section, select Network to see the network details for that product. At the top of the Network Details sc

The new app works on my phone but not at all on my iPad. If I’m out no one at home can access the Sonos!Any suggestions would be helpful - other than replacing Sonos with Alexa!!!!

How do I queue three albums to play on the new app? I do this every night to get me to sleep...

The Sonos app (iOS) recently updated with a new layout. I can no longer enable/disable sub audio for my system. The toggle for it doesn’t seem to do anything, and if I toggle it off, leave, and return to the screen it shows as on again.I enable or disable my sub depending on whether my neighbors are around, and now I can’t control it. Suggestions?

I would like to see ALL ALBUMS ONLY for a particular artist, and after playing one, easily return to the list. I’m quite surprised I can’t figure this out.  Instead, I see a mix of singles and albums, and the list isn't as extensive as what I find in APPLE MUSIC library when going through that directly. Is this a missing feature? I used to browse in this manner with the previous app version.  Second minor point, I seem to get a conflated list when multiple artists have the same name (John Williams), but Apple Music itself will show multiple artists, and can drill down to their respective lists (by song or album).  I’m going to be real embarrassed if this is just a click I didn’t find...

“Unable to connect to Sonos product”Not playable at all. App is now dead on Mac desktop & iOS devices. 

iheart radio and only getting U.S.A. stations before the las update i used to listen to stations near me in quebec canada .how can i fix this 

Since switching my Sonos One to a new wifi network and having to do a factory reset to set it back up my alarms have gone crazy.  It does not play the alarms I set over the speaker (although it looks like the music is playing based on app notifications) and it is setting i off alarms (using my selected favorites at least) at times I have never had set - - 7 am everyday, other random times during the day but consistent. I’ve tried deleting all alarms and resetting them, looked at all the app settings.  It’s not as if it’s holding a memory of old alarms and the time zone is correct. I use google voice assistant and spotify and sonia radio.  Help!  I’m at a loss. 

Can someone please explain how I can cast directly to my Play1,s from the plexamp app. I have plex pass and can play from the sonos app but no way can I see how to make sonos a "player" under the casting icon.?I have sonos 2 installed on my android phone. 

Why do I keep getting sign in as owner but won’t let me  

Think twice before you install the new SONOS app as at least the following features are no longer available (temporarily or permanently):Sleeptimer has disappeared completely. Either you sleep the entire night with music on or you wake up to switch off the music… Quite defeats the purpose. Alarms: creating and editing an alarm is no longer possible. You can only toggle an existing alarm on and off. Local music library: make sure you don’t remove it as it is no longer possible to add a local music library stored on a NAS or shared device. Also the search doesn’t work on the local library any longer; it only searches the online music services. Sonos seems to have finally let down its initial user population that made Sonos big before music streaming services existed…Either this is a deliberate choice by Sonos to reduce the functionality or someone validated a pre-beta release for production to meet some preset deadlines… In any case, don’t up

Today, again, my alarm did not go off at the appointed time. This has been happening on a weekly basis since the launch of the new app.This alarm is configured to go off on weekdays at 6.35am, play a random song from a playlist (creatively called 'Wake-up songs'), play at 10% volume, and run for 2 hours.Yesterday morning, the alarm went off at 6.35 normally, and I woke up.Today, I woke at 6.53, and noticed that my alarm was utterly silent.In the app, I could then verify that:The alarm was still configured as described The alarm was switched on The Sonos app was not reporting any issuesHowever, the playlist for the Sonos One by my bed was entirely empty, which is inexplicable as I hadn't done anything since waking up from the alarm yesterday. Normally, the song that woke me up is in the playlist until the next morning.I've already reinstalled the new app after deleting app data and cache. I've also recreate

While the new controller on android still can’t deal with libraries, it does at least “work”. But on my iPad the new controller doesn’t even want to draw the screen or do anything.

Fixed for me using 80.04.04 on my iPad:Sonos Favorites now shows all of my Favorites not just the first 18 items. It now behaves just like the new Sonos web app. Thank you.Still an issue for me:Selecting the Plex Service still “occasionally” times out on the first attempt before returning anything. It generally works on the 2nd attempt. Sonos can you please increase the timeout when waiting for the Plex response. The old Sonos 16.1 app on my iPhone and the new Sonos web app doesn’t have this problem, just the new Sonos IOS app.I am still choosing to use SonoPad for local music library playback, mainly because the new Sonos app still doesn’t support the A-Z positioning for Artists and Albums which makes it unusable with a large music library containing a lot of Artists/Albums to manually scroll through . Once this issue is fixed, I hope to start using the new Sonos app for everything again.Ross.

Please help me understand why SONOS would issue a version that will not work with MAC OS Sonoma14.5.  I have tried to 4 hours to get it to connect to my itunes play list and it will try to connect and then it will not connect.  It continues to give me a multiple versions of errors.  Please help.

How do I select a zone where to play something in the new app? If I open “Your System” I have no way to select a zone where I want to play something, it only let me group zones. If I deselect everything and select only a new zone it does not work it does not play. I only can join a new zone with my currently playing zone otherwise nothing works. This app update is 💩, it renders everything useless. What a mess.

After upgrade to new sonos app, I have major isses whit the new app. First it is not intuitive and it response very slow, I know I have a lot of Sonos in my home and also a Boost connected directly to my router. When I ude the new app from my android mobile or the new app from my iPad pro, it’s response is very very slow. Sometimes when i Pick a new Music playlist, it can just wait and wait and then either begin or come whit a massage that something went wrong….If I Want to ajust volume, sometimes there is a delay for more than 30 sec and sometimes it just live its own life and do not respond at all. I am very unhappy whit the new sonos app, I newer had any issues whit the old app. I have a 1000 / 1000 fiber connection to internet, so no problem this way…..I have tried to shut Down for all Sonos speakers, and the boost and my router, then start everything up again, beginning whit my Router, then Sonos boost an so on…Any one no

Older Play 1 and PlayBar wont connect and register since latest app release 80.00.20.The latest release is a shambles and there is no acceptable reason its so full of errors.The developer/manager needs firing.The old Sonos 1 app now tells me to go to Sonos 2 App, which tells me I might have to downgrade my units but thats not working atm.I have a PlayBar and a Play 1 that now wont register and connect since latest updates to Android app.When is this going to be fixed.BTW I am network engineer and my Ethernet and Wifi network is working correctly.Users shouldn't need to constantly restart or power off/on my router, this is shoddy app coding.If I cat get this fixed will be looking for a refund  

It’s now July - no fixes to the system / app update.  May I suggest a fix?…. get rid of the CEO.  

Support reckons this is not a common issue, but has anyone else found the equaliser refuses to adjust with the new app? It's really annoying as I rely on a bias to one speaker in a stereo pair and like loudness enabled. It simply refuses to accept any changes on my app and just reverts straight back.

Woke up this morning and my Sonos was gone.Thw app looks fine, it simply will not play anything.  Rest the modem, reinstalled the app.  Nothing.  Sort of like old times last month.Anyone else experiencing this, and anyone have helpful answers? thanks 

With the introduction of the unwanted play.sonos.com which allows Public-facing access to your Sonos system, an attack vector has been introduced towards IoT Sonos products.As a minimum, 2 Factor authentication should be introduced to allow users greater security over access to any Sonos websites, but in particular to play.sonos.com.Another enhancement would be the option to turn off access via play.sonos.com to your Sonos system by implementing a switch in your Sonos profile (not in the app, because I am not upgrading to version 80 just to turn play.sonos.com off!)