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Controllers and Music services

Get help with the Sonos S1 Controller app and the Sonos App for mobile, and the Sonos desktop app. You can also get help with using partner apps with Sonos here.

  • 8,067 Topics
  • 55,214 Replies
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Rip Torn
started this topic

New SONOS App - Adding to queue

I’m unable to add an album to existing queue. Is this feature gone or am I missing it?
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David Weller
started this topic

New SONOS App - Alarms

App has been upgraded,  We onlu have IOS no access to Mac or Windows, Lost ability to use alarms etc  Can we reverse upgrade and go back? Ne...
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aitchgf
answered this question

music library after latest app update

Hi mvoslooThanks for the response tip, will try it our and see how I get on!
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8067 Topics
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FedepedeContributor I
asked in Controllers and Music services
Controlling Sonos via Google Pixel watch

Hi i have enjoyed to be able to use essential control functions ( multimedia controller) on my Google Pixel watch 2 to control Sonos. But since the rollout of the big new Sonos update, it's no longer possible to use this function. The multimedia controller on the watch still works with all other player apps installed on my phone. But for some reason just not any more when using Sonos! I really miss this option. Is there a solution/update that will fix this issue.

271
Sotiris C.
15 days ago
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warbuff24Contributor I
asked in Controllers and Music services
A few updates ago, I noticed that individual songs from Apple music do not show on recently played.

A few updates ago that, individual songs from Apple Music no longer show up on recently played. Albums and playlists show just fine. I have removed and re-added my Apple Music account, but this did not fix this. Is anyone else seeing this?

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Corry P
15 days ago
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Randy HansonContributor I
asked in Controllers and Music services
where is the queue management feature update?

I have received multiple emails over the past couple of weeks regarding app improvements related to queue management features. Yet, when I look at a queue I cannot re-order anything. When I click the dots next to a song in my local library or hold down on a selection, I cannot add it to end of queue nor can I add it to be played next. Where are the supposed queue management updates in these new app updates? note: using iOS and iPadOS 18

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15 days ago
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chambolleEnthusiast II
asked in Controllers and Music services
Equalizer not working

This came out of nowhere. I have no control over treble, bass and the loudness on/off toggle. None. It seems the balance slider is functional. Is this another ‘known issue’ that ‘Sonos is working on’… or is there a fix I can implement here at home?I tried updating everything in the app. No change. Whatever default settings I’m stuck with sound pretty terrible with most content I’ve tried.

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Jamie A
15 days ago
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MeacheContributor I
asked in Controllers and Music services
can’t see artist playing

I’ve noticed recently with the new app update that I can no longer see the artist that is currently playing, this is true when I search for an artist or a song through Apple Music or other other streaming as well as when I’m just playing the radio.  I used to be able to see what song is currently playing. here is an example, I’m listening on my Roam (only) and put in an artist in Apple Music, playing that artist’s music but it still shows a song I selected from my own downloaded music from earlier today.  I can use the volume and off buttons here but not forward.  Also when I go into Apple Music it doesn’t show me what is playing.  Ugh!  

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Corry P
16 days ago
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rwetzlmayr
posted in Controllers and Music services
Android App: Unable to Play Custom TuneIn Station, Favorite is Grayed Out

Hi everyone,I have a radio station that I added to my Sonos favorites using the old Windows app. I created it in "TuneIn/My Radio Stations" using the URL <http://turntable/>.In the new Windows app, I can still find this radio station in my Sonos favorites and start playing it.However, in the new Android version, the icon for this radio station is visible but grayed out and cannot be selected.How can I, in the new versions of the Sonos app for Windows and Android:define a radio station by URL edit this definition and start/stop this station?Thank you!

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16 days ago
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STEW_MUSICContributor I
asked in Controllers and Music services
New SONOS APP - SLOW When Changing Songs

I have been a SONOS customer for over 10 years since the first SONOS speakers came out.  I have 10 speakers, Play 1, Play 3, Play 5 (Gen 1), 2 Boosts (one upstairs and one downstairs) and a new ERA 100.  The new SONOS (2) app causes slow response when changing songs either from my streaming services (Sirius, SONOS, Spotify, Amazon) OR my playlists on SONOS and Spotify.  I did not experience this slow, start and stop experience on the previous original SONOS app (v1).  I have a strong router (UNIFI) and 1Gb ISP, so my network should not be the root cause.  Nothing else on my WIFI network has this slow experience.  The Play5 is not supported on the new SONOS app, so I have separated it from the other speakers by using the old SONOS app (v1).   I am seeking possible solutions to the slow, start, stop issue that we are experiencing.  

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Corry P
16 days ago
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Trekker7495
asked in Controllers and Music services
Airsonic-Advanced + Sonos - Current Status

Howdy y’all. I was wondering what the status is for using custom music services on the Android Sonos app? I have been using Airsonic-Advanced for many years now (Subsonic prior). Here is the documentation link if anyone is curious or needs more details on how this works: https://github.com/airsonic-advanced/airsonic-advanced/blob/master/SONOS.mdThis represents 99%+ of what I use my Sonos system for. I can’t seem to make sense of whether or not this is something that is on the roadmap for future fixing? I am assuming this is a result of the android app update a few months ago, since that is when it stopped working. I use this all day every day, so it was easy to notice. I can fully use my Airsonic-Advanced service with the Windows and iPad Sonos apps, so that is how I am currently getting by. Anyway, if anyone has any information that could at least inform me about this, I would be very appreciative of your time and effort. Thanks!

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Corry P
16 days ago
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DavnosAvid Contributor III
asked in Controllers and Music services
Music Library App Issue- Proposal to display Long Track Titles

I have some over-long track titles which appear as greyed-out (dimmed) text in my Sonos music library. My first thought that these tracks had been somehow lost or failed to be recognised from my NAS Drive, however, on checking these track existedI found that you cannot select a greyed out track title to play now, but you can select the album containing the greyed out track title to play.If the Sonos App has a limit on the number of characters for a track title, I suggest the track title should always be displayed in normal text with … following the last character, indicating the title has been truncated.    

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Corry P
16 days ago
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DeclanContributor I
posted in Controllers and Music services
New app takes 5 minutes to open

I am running an android phone and installed the new app last week. Ever since, it has been taking 5 minutes or more just to start the app. It is unusable. I have tried clearing cache and clearing all data then connecting it again, but still no difference. The old app loaded in seconds. Is anyone else finding this?

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16 days ago
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johnnywayContributor I
asked in Controllers and Music services
Music Library Indexing Issues

I recently deleted and re installed my music library in the hope that album artwork would return (it hasn’t, I assume this has not been corrected in the new app yet). The music is stored on NAS and the folder was added successfully.However when I look in album view there are now multiple instances of some titles, some which appear to have no tracks attached. When you look in artist or search by album title or artist the tracks are there although some have missing tracks or tracks out of order or in some instances the wrong track plays!I tried a clean install, deleting the app, reseting both sonos ones and reinstalling the library, same results on the same album titles!I have a raspberry pi based music player running moode and it indexes the library with no issues!Any tips would be appreciated.

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16 days ago
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SnakedogContributor I
asked in Controllers and Music services
Boost missing from the app

Hi, my boost is missing from the app, any fixes for this? Tried the normal reset. Thanks

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16 days ago
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xRkidAxContributor I
asked in Controllers and Music services
alarm timers

Feel like this is a topic that’s seems like it’s been brought up a thousand times prior to the alarm being reinstated, but I swear alarms used to have timers? Ok let me explain myself I had an alarm set for 5am in the kitchen so that when I came down around 5.05am my radio was playing this alarm timed out at 6am and switched off then at 7am another alarm came on playing the radio my partner likes for her to come down to at 7.05 she would leave for work and the “alarm” would cease at 8 and remain off until it went off again at around 5pm before I returned. Do Sonos plan to reinstate this feature? Is it there and I just let can’t see it?

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X
16 days ago
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Jim.Contributor I
asked in Controllers and Music services
now playing feature disappeared

The screen feature is gone and I don’t know how to get it back

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J
16 days ago
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Cook7Contributor I
asked in Controllers and Music services
connecting device to amp

Somewhat of a beginner here with devices. I have amps in my business and want to connect music directly to the amps via sd card. Is there a device professionals recommend or an alternative to a playlist on sd cards? We have connectivitu issues from time to time so my whole business looses the music when that happens. Thank you for the help!

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Stanley_4
16 days ago
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planetrichContributor I
asked in Controllers and Music services
Why don't SONOS Updates ever work?

As with most folks here, I’m mystified as to how poorly software update works.   I’ve had Sonos equip for almost 10 years and it’s been 10 years of pain, with software updates constantly failing.      

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16 days ago
sojourn
sojournContributor I
asked in Controllers and Music services
Sonos App for Mac

I have the Sonos App for Mac, it indicates 16.4.2., is there an update coming?  The mini always displays on top of everything else, the main app is too large, and nothing displays on the menu bar.  You cannot control the Sonos system like this.  Also, the keys on my keyboard will not control the sound, selection or allow it to pause.  This is not a good app and I am hoping as a result of the investment I have in Sonos equipment you fix this gross application/malfunction.  Please let me know the to expect an update….

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sojourn
16 days ago
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StreunerContributor I
asked in Controllers and Music services
New update - still no fix?

First of all: I am not a native speaker, so please excuse any strange or humble expression…. Some days ago an update to the MacOS Sonos controller app appeared. Guess what: Still no fix regarding “My own library” hosted on a local (Mac) server still using iTunes and not Apple music. While → any ← network related app can connect via → any ← network protocol Sonos still refuses to add the music library (error 913, wrong password / user, stopping adding the library and else). Even network rendering from 3D apps and video compression still work flawless, not to mention several “smart home devices” that work like a charm, too. I refuse to use a NAS because of being in need of that MacOS server hosted on an Intel Mac Mini.None of the following (modified for security reasons) connection types works: \\IP1.IP2.IP3.IP4\Media\iTunes\\itunes-server.a.well.known.router.device\Media\iTunes\\itunes-server\Media\iTunes\\itunes-server.local\Media\iTunes\\iTunes-Server._afpovertcp._tcp.local\Media\iTun

1084
jgatie
16 days ago
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RefugeContributor I
asked in Controllers and Music services
Sonos VS Spotify Bluetooth Connection

Our business uses Sonos speakers & app to play music in the business. Sometimes we start playing music directly through the Spotify app, and other times we play Spotify through the Sonos app. When we play through Spotify, others are able to connect to the speakers and play their own music. When we play through Sonos, only the business ipad is able to connect. We don’t want any members to be able to connect to the speakers. Anyone know what this is about or why it happens?

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melvimbe
16 days ago
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lode3rmContributor I
asked in Controllers and Music services
S2 APP Update FAILURE

What a disaster.Takes forever to open any music services and some, like Stingray which I have paid a fortune to subscribe to, will NEVER open on the Sonos app….rendering them useless Sonos never updates to tell you the actual song that is playing.  Keeps telling you it is playing the first song you played and never updates.  Brutal. Is Sonos simply shrugging its shoulders over this?  Oh well.  After customers have spent thousands of dollars on their infrastructure and speakers?  

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106rallye
16 days ago
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pigboy01Contributor I
asked in Controllers and Music services
paperweight

system is dead,  I type in a search and it just spins.

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P
16 days ago
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Parsnip62Enthusiast II
posted in Controllers and Music services
Deezer Context Menu / Actions

One of the annoying things that went missing with the May updates were some of the Deezer integration features, such as the ability to add / remove songs to Deezer playlists from the song’s more information context menu.Is this a Sonos side update or a Deezer one?Either way, can we have missing features reinstated please? 

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P
17 days ago
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CyclePDXTrending Lyricist I
asked in Controllers and Music services
All songs in an album listed as separate albums

I have a lot of compilation albums.  When I go to pick out an album, every compilation album lists each song as an album!  This makes browsing by album impractical.  Please fix this.  I have seen in other postings that this is a known problem, but it is not scheduled to be fixed!  Please elevate the importance of fixing this and get it on the list.

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Stuart_W
17 days ago
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TwiceforluckTrending Lyricist I
posted in Controllers and Music services
Android App and TruePlay

It still seems that the latest version of the Android App is missing the TruePlay toggle. This is annoying in itself, but I also have an iPhone so have performed TruePlay tuning on that recently. My question is - is the TruePlay tuning running at all times? If I can't see the option to toggle on/off in the Android app, does that mean it's not running (or turns off) every time I use my Android app to control my system...? The surround sound options show something like "distance to left/right speaker > 2ft", whereas it used to be greyed out on the old Android app if TruePlay was enabled. What does this mean? When I access the system from my iPhone, TruePlay is there and is toggled on. But is it on only when I access it again with my iPhone..? Anyone have any idea here? (Probably not Sonos 😄)

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17 days ago
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GahamHeadliner I
posted in Controllers and Music services
My 3 Month Review/Summary

We have now had the new Sonos App for 3 months, here is what I have discovered so far.The old App is not coming back. I am not sure if this is down to Sonos being stubborn or inadequate planning for this as an option. Either way it is not coming back. There will not be a class action law suit. Simple truth is that, no matter what it feels like, our speakers still have the capabilities we paid for its just that the App won't let us access them effectively. The possible exception here is the users whose speakers appear to have been "bricked" by the App. The new App has some fundamental design issues and is generally slow to respond for a number of users. My personal experience is that changes, like volume, vary from instantaneous to 20/30 seconds to be applied.  I still don't think the new UI is "intuitive" but I have got used to its idiosyncrasies. As others would put it I have developed the requisite "muscle memory". The new App clearly works for some people but that does not in anyway

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17 days ago
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