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Controllers and Music services

Talk about Sonos S1 and S2 Controller apps for mobile, and the desktop app. This is also the place to talk about partner apps, Airplay, and direct control.

  • 6,184 Topics
  • 58,986 Replies
Gwenddoleu
Gwenddoleu
asked this

New SONOS App - Feedback

In the new 2024 Sonos App :Where are the alarms settings? Where is the Last.fm service?Where is the Android widget?This is a real nightmare....
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stationtostation
asked this

New App: how do I add songs to a playlist currently playing

I cannot seem to find a way to add songs to playlist in the new app. when I click on the ••• next to a song while another is playing, the on...
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6184 Topics
Jim Leask
Jim LeaskTrending Lyricist I
posted in Controllers and Music services
Deezer App using Airplay to connect Sonos sounds better than Sonos App

I have always been using the Sonos App, with the Deezer music service connected. This works, but the functionality available is never as good as the Deezer app itself. The Deezer app couldn’t play on the Sonos speakers though, so I never used it.I just discovered that Deezer has (finally) allowed us to connect to Sonos from the Deezer App. Select the “Audio Output” with Airplay. I now see my more recent Beam and from there can group some of my older speakers. This is great, as I now can use all of the functionality in the Deezer App, not the limited set from the Sonos App/Deezer plugin.The big surprise though is this sounds better. I’m not sure if I’m imagining it or not, but there seems to be a marked improvement in sound. The songs I’m playing now are all marked “HQ”, but AFAIK I was streaming high quality audio using the previous Sonos App with Deezer configuration.Is it possible I really am getting better sound with this configuration?

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Jim Leask
3 years ago
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Jacob_12Contributor II
posted in Controllers and Music services
S2 Hi-Res false promise?

So it’s been months since S2. Before the update, S1 was already able to play back flac 24/48. The promise was of more HiRes audio to come. I sold my gen1 connect in anticipation, bought a Port. And waited. I can still play the only same files as before, I’m a couple hundred pounds down, and feeling a little duped to be honest. Just curious whether there are others feeling the same....

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3 years ago
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User641659Contributor I
asked in Controllers and Music services
problem with Western digital MyBookLive

Re this message from WD-Western Digital has an important announcement for registered My Book Live or My Book Live Duo customers.Immediately disconnect your My Book Live device from the Internet to protect your data from ongoing attacks. You can disconnect the device and continue to access your data locally by following these instructions on our Knowledge Base.Some My Book Live devices connected to the Internet are being compromised by attackers and in some cases, the attackers have triggered a factory reset that appears to erase all data on the device.This happened to me, erased my music collection. So wondering:is it ok to directly connect wd mybooklive to sonos bridge (yes i know old device etc.). Tried this and sonos seems to find it. But any security implications re sonos and my PC etc? can I use USB with BT router instead and again is this secure?Thank you anyone?

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Airgetlam
3 years ago
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shan_nguContributor I
asked in Controllers and Music services
Something came up. The application has cancelled the request to choose a device

Is anyone else getting the error message when trying to set up their Sonos One?“Something came up. The application has cancelled the request to choose a device.”I recently moved house and tried to connect my Sonos and this keeps popping up.Old house had no problems and i’ve never seen this message before.I am on a new Wifi system.What i’ve done so far:Factory reset the Sonos. The app recognises the Sonos One Begins to try and find Wifi and shows a Wifi i’ve never seen before (See image below)and if I click it, the error message pops up.I have tried on both the Sonos S1 app and the Sonos S2 app.I think it may be an issue with my phone? As I have a OnePlus. Typing the error message into Google comes up with a few OnePlus issues.Any idea on how to fix this? 

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A
3 years ago
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Woody250Contributor II
posted in Controllers and Music services
SOUND PROFILES PLEASE!!

Please, please SONOS let us be able to save a couple of sound profiles in the APP!I switch between Music, TV and Movies with my Beam and x2 Ones, and one EQ/SOund setting for all doesn’t work.Movies over Netflix are extremely Bass heavy and surrounds overpower the BEAM.Music is perfect& TV needs more Treble.  Please allow me to save my desired Sound settings under 1 button in the APP, so I don’t have to faff about depending on what I am listening too. Thank You.P.S Can you release this update asap :-) 

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James L.
3 years ago
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PSS-NCContributor I
asked in Controllers and Music services
Amazon Music Trying to Force Unlimited Subscription

I have linked my Amazon Prime Account to Sonos successfully.  Yet anytime I go to try and play anything from Amazon Music, I just get a message telling me to subscribe to Unlimited.  It directs me to amazon.com/music_on_sonos where I am being asked to subscribe.  Am I missing something if all I want is to access the free music I can get through my Prime subscription?

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K
3 years ago
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RCS0nosContributor I
asked in Controllers and Music services
Play full albums

What apps can I use that will play a full album/CD from one artist? I do have my Apple library but not sure if there is an app for me to access that content.

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3 years ago
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viper69Producer I
asked in Controllers and Music services
CD/Ripping file format for Sonos system

I’m a PC user. I have an audio book on several CDs.Using iTunes, I’d like to rip all the CDs so I can do the following: Play the digital files ripped from CD stored on my PC using my Play5s, and PlayOnes Play the files on my iphone or ipod.Does the Sonos system require the files to be in a specific format? I don’t want to rip them, only to realize they should have been ripped to a different format. Thanks!

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3 years ago
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ajhillakerContributor I
posted in Controllers and Music services
Network Problem Detected

I’ve been using Sonos and controlling it from my phone for over 1 year.  last week I receive a “netwrok problem detected” error when “I sign in to use new features” on the bar at the top of the app or when I check for updates in system updates.  I run an iPhone XR with iOS 13.2.  The Sonos is up to date.  The Sonos app runs correctly from other iPhones in my house.

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3 years ago
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WrightytykeAvid Contributor II
asked in Controllers and Music services
when adding ‘play next track’??

This has only just started in the last month or so, you add a track to ‘play next’ to the queue which it puts into the queue but just continues past it? Any ideas? thanks 

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3 years ago
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eandyContributor I
asked in Controllers and Music services
Cannot add Shared Music Folder on Synology NAS

I want to add Shared Music Folder for music that is on my Synology NAS (DS720+). When I try to add the NAS shared folder (Shared Folder via File Station) I get either error 900 or 1001.  Note: I do not use the cloud capabilities of the NAS. The NAS is only accessible on the local network.

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3 years ago
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64vFuturaContributor I
posted in Controllers and Music services
high quality connection mac (apple Music files) to Sonos Gen 1

I have a large library of original CD files ripped onto my hard drive and in Apple Music (formerly iTunes) The files are all in lossless format. I have (4) Gen One Connect Amps.  What is the best and highest fidelity way for me to connect the Mac and Sonos?

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pwt
3 years ago
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stevetiveyContributor I
posted in Controllers and Music services
using Sonos Music library with WD My Cloud

I have just replaced a Seagate NAS which worked well for 6 years. I used it to create a music library for sonos and also backed up a few photos.  I replaced it with. WD My Cloud and have mixed feelings about this. I am having to use the app to play the music and cannot seem to find which address to use to find the music library. The app categorises the music poorly and does  not even display the alphabet down the right to enable you to find artists , tracks or albums. I have used iTunes to download almost all of the music. I am also having trouble with the format of the file due to this. I saved all my uploaded music on an expansion drive. When I am putting this on the mycloud it will not play any that hare WMA files but only MP3 . It will not seem to play WAV files which is often the case for download codes.  Wishing for my seagate back, although I hope I can resolve these things. I can upload the CDs to make sure they are on MP3, but these all worked fine before.Any ideas.

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Ken_Griffiths
3 years ago
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Mmsonos33Trending Lyricist I
posted in Controllers and Music services
remote volume control doesn't work when tv is off

Hi I have an q70t Samsung plugged into a playbar via optical. Tv remote controls volume when tv is switched on but doesn't work when tv is off (and music is playing) Please help?        

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106rallye
3 years ago
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tylerstringerAvid Contributor I
asked in Controllers and Music services
Adding Music Folder from my mac, choices greyed out

I recently was having issues updating my playlists so I decided to delete my music server folder and re-add it. My iMac would not let me re-add it.  Under the manage menu item, the choices are grayed out. Can anyone help me with this?  Thank you

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3 years ago
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DJof SDAvid Contributor I
posted in Controllers and Music services
Feature request for controller app

I would very much like to see an enhancement added to the controller app, especially for the desktop.There are at least two functions I would like to see the elimination of the pop up confirmation: Update Music Library Now, and, Clear Queue. There could be others but they don’t spring to mind at the moment.My suggestion is to add a setting that would be referenced when the two functions mentioned above are used. I would describe it as an expert setting. When set to expert mode, those annoying pop up confirmations would not be presented. The end result would be a 1 button click experience where either the music library would be re-indexed or the list of items in the queue would be cleared.My thought would be to add another high level item in the Settings list after Additional Usage Data. Call it Expert Settings. When selected, the right side would present controls like those of EQ: a label “Expert Setting for:” then a drop down with a list containing “Library Update” and “Now Playing Qu

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Airgetlam
3 years ago
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jasonistreContributor I
posted in Controllers and Music services
Very simple. How do I set an alarm for all rooms, playbars, and arcs to come on in the morning?

I can’t figure out the simple task of waking up to my whole home sonos audio system.  It seems like if anyone watches TV or any device ungroups, which obviously both happen daily in normal use, I can’t get an alarm from all speakers.  Also, I obviously need to set different speakers to different volumes for an alarm.  Simple stuff, what am I not seeing?

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pwt
3 years ago
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francesco64Avid Contributor I
asked in Controllers and Music services
Sonos Media Server

Mi scuso per la domanda forse banale, ma i miei speaker “sonos one” sono esposti su rete local come sono media server e ne posso vedere il contenuto di alcune cartelle “attributes” “music. share” “saved queues” “queues” “internet radio” “favorites and presets”Che senso ha avere questa disponibilità?Se colocassi su quest directory della musica che utilità avrebbe? sarebbe ascolatibile in locale senza connessione internet? e come? Perdonate ma non ho capito l’uilità della funzione. me la sapreste spiegare?Grazie  

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3 years ago
Jeffrey_35
Jeffrey_35Headliner III
posted in Controllers and Music services
Props to SONOS for HD Radio

I just wanted to give SONOS some props for the continual evolution of its HD Radio service. From adding monthly (sometimes twice a month) updates with themed stations, new stations, special event stations, curated stations and even just tweaking and adding stations that fill gaps between different stations, I am getting more and more out of your offering every month. So thank you, keep up the great work and I look forward to what’s next each month and what more you can do with the service. Now you just need to offer a reduced annual rate instead of just monthly and the ability to listen to it via Bluetooth on our Move and Roam speakers. Thank you!

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Xander P
3 years ago
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Peter 8367Contributor I
asked in Controllers and Music services
Volume control Sonos Playbar through Samsung One Remote

Does anyone know how to connect the Samsung One Remote control to the Sonos Playbar so that I can control the volume of the playbar? I tried various ways but can’t get it to work.... I read the the playbar has IR whereas the Samsung remote control has RF but nevertheless there seems to be a way to make them connect. Hope someone can share the ultimate solution for this issue with me!!

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3 years ago
kreykes1
kreykes1Contributor I
posted in Controllers and Music services
Sonos Controller for Mac

Can we please get some View options? This player is anything but a “mini player.” I don’t need or want to see all those options, or all that blank area there. It is super frustrating that I can’t make that window smaller. I would like it to minimise into something that showed only What’s Playing, Play/Pause/ FF, & RW. Anyone else? Thanks!

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106rallye
3 years ago
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Shimmer BFFAvid Contributor I
asked in Controllers and Music services
S2 App Updates

What do the 13.1.1, 13.1.2 and 13.1.3 Sonos S2 App updates include? I am asking because Sonos does not clarify these updates. Thanks in advance for any answers

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3 years ago
hillcrest
hillcrestContributor I
posted in Controllers and Music services
NTLMv2

Sonos has stopped working with my Synology NAS because NTLMv2 is not supported. Can pressure be put on Sonos?

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3 years ago
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ronwood04Contributor I
posted in Controllers and Music services
Individual volume slider disappearing when grouped

I have searched for this in various ways and haven’t found a solution. When I am on Sonos app on iPhone, I am trying to control individual volume of a room when grouped. I touch the volume slider for the group and the individual rooms will reveal themselves above the group slider. Before I can slide volume of an individual room, the sliders collapse back to the group volume slider. They pop up, I try to quickly select the slider for a room but over half the time it collapses again before I can make a change. I have tried on different iPhones and an iPad with same problem. The desktop on my iMac works fine but sometimes I need to adjust individual room from iPhone app.I have restarted app multiple times, deleted app and reloaded, restarted Sonos system, and so far nothing fixes the problem. Please help.

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Corry P
3 years ago
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brttltAvid Contributor I
asked in Controllers and Music services
At the End of the Day…Fo I Use SONOS APP or Airplay When Playing Music

I’m using Qobuz now and “I think” it sounds better when using Qobuz app then Airplay to SONOS ARC. I know it’s what you feel but which way is better…SONOS APP TO QOBUZ OR QOBUZ VIA AIRPLAY?

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3 years ago
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