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Controllers and Music services

Talk about Sonos S1 and S2 Controller apps for mobile, and the desktop app. This is also the place to talk about partner apps, Airplay, and direct control.

  • 6,183 Topics
  • 58,973 Replies
Gwenddoleu
Gwenddoleu
asked this

New SONOS App - Feedback

In the new 2024 Sonos App :Where are the alarms settings? Where is the Last.fm service?Where is the Android widget?This is a real nightmare....
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stationtostation
asked this

New App: how do I add songs to a playlist currently playing

I cannot seem to find a way to add songs to playlist in the new app. when I click on the ••• next to a song while another is playing, the on...
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6183 Topics
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Estacio01Contributor I
posted in Controllers and Music services
Problems with iOS 15.4.1

I updated my ipad and iphone operating systems (as usual) and now SONOS will not play my (3rd party) streaming radio stations. Problem appears to be an incompatibility issue with iOS 15.4.1. I can’t be the only one with this problem. What’s up?

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Ken_Griffiths
2 years ago
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CoolibopContributor I
asked in Controllers and Music services
Pocketcasts podcast video playback

Does anyone know if it's possible to playback video podcast audio to Sonos? All of my video podcasts are greyed out in the Sonos app. I presume because Sonos doesn't support the video file playback.

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Ken_Griffiths
2 years ago
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florismkAvid Contributor I
asked in Controllers and Music services
Sonos can no longer access NAS

My library lives on a Synology NAS, and I've succesfully played music from there for months. Recently, I had reason to clean up my NAS user list, and I'm afraid one of the users I cleaned out was the user Sonos was using. I suspect I allowed Sonos to use the Guest account, and I've disabled that.Is there a way to modify the credentials used by Sonos to access a network folder? I'd strongly prefer to create a specific Sonos user on the NAS, and use that to access the folder from Sonos.(If not, I'll just re-enable Guest with read access to the music folder.)

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jgatie
2 years ago
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Rangobob
posted in Controllers and Music services
Useless developers

  *Moderator Note: Modified in accordance with the Community Code of Conduct.*

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Airgetlam
2 years ago
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John734Contributor I
asked in Controllers and Music services
Issues with Alarm and Sleep Timer

As the title says. My alarm is turned on, but, isn’t playing. Also, I set the sleep timer, and it doesn’t turn off. Music plays just fine otherwise.

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Ken_Griffiths
2 years ago
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CCBSContributor I
asked in Controllers and Music services
playlist

I can see my playlists using search/add track to playlist - how do I restore them to my home page?

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C
2 years ago
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Neil EdwardsContributor I
asked in Controllers and Music services
BBC sounds

Hi. BBC sounds app is not visible so cannot play BBC stations. many advice? 

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106rallye
2 years ago
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Thewizard2000Chromatic Producer I
posted in Controllers and Music services
I had a party yesterday with my Sonos System...

I had a birthday party at my house yesterday.During the evening people asked me to put on music that was not in my free services choices. (You have to pay to listen to quality music on Sonos), so instead of subscribing again and again I decided to go to my computer and transfer all my music to folders on my smart phone (android galaxy s20 updated).This is where the problem comes in... I open my Sonos app (because nothing works without it) and... it can't even find my music files.Imagine that Sonos lists everything according to its taste and in its own way, so that it is impossible to find each other.So I have 2 choices left according to Sonos APP, either press SONGS FOLDER and everything will play pell-mell or select manualy each song after the other on the thousands of useless folders that Sonos has created for me.I tested on the SONOS PC version and everything works fine but not on the mobile app. But it was too late...(See screenshot) https://ibb.co/CQzrZDFHere is the only way I fou

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Ken_Griffiths
2 years ago
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theklueContributor I
asked in Controllers and Music services
App only showing one product

I have a surround (Beam+sub+2xOnes), a Move and a Roam. I’m unable to see more than one product in my system. In the case of the Roam and the Move I cannot pair them as stereo because the system never detect both at the same time. If I turn one off, then the other is showing in the app.I tried factory reset all of them several times and make sure to Add product (I read a post where the problem seemed to be that the products were created in different accounts, but this doesn’t seem to be my case). I tried resetting the router, try to find the missing products, etc.Any more ideas? Thanks!

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J
2 years ago
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OmniturtleContributor I
posted in Controllers and Music services
Sonos Radio HD stations sorely missing

I've been a big fan of Sonos Radio HD since i started my trial and couldn't bring myself to cancel. It just sounds so great, and the station options are great so far; but I can't figure out how we don't have a Bollywood music station yet, or any Indian music at all, really. This seems like an obvious oversight; it's kind of a low-hanging fruit that would be a big crowd-pleaser. Do we just need to throw suggestions out there? (If this isn't the best forum for station ideas, I'd love to be pointed in the right direction.) On a more heartfelt note, the Metal music selection leaves so very much to be desired for fans of the more Nordic Metal styles. I think you could do quite well with a Swedish Death Metal station, or generally Nordic if you want to catch more content. The metal that is on Sonos Radio so far is just absolutely nothing like what I look for in metal music. I would call it more hard rock than anything, but I know I'm biased on that regard. And that's fine, but if you're look

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O
2 years ago
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amun
asked in Controllers and Music services
Removing Sonos Radio

Is there still no way of removing the Sonos Radio menu option?

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G
2 years ago
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TedTrending Lyricist I
asked in Controllers and Music services
Windows S1 Controller & other disappearences!

New BT router. Now no operating Windows S1 controller!All parts of the Sonos S1 system working, except the CR200 controllers, which now display the BBC Sounds and Qobuz Music Services, but cannot access either. S1 mobile apps working, but what a drag they are - sucking the life out of the battery and never with you when you need a controller!However, back to the Windows S1 Controller. It states it cannot see my (existing) system. I have tried all the suggestions: restarting the router, restarting the Bridge (I do not use WiFi to connect), uninstalling and re-installing the Windows Controller. On set up of the re-downloaded Controller, set up states the “app” is ready, however the Conroller continues to state it cannot see my system.Any advice gratefully received that does not include ditching the Controllers and solely using the mobile and iPad apps, or using WiFi to connect (it needs an ethernet cable to the nearest speaker, which being a Play 5 is not easy to situate to connect by ca

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controlav
2 years ago
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Enri2104Contributor I
asked in Controllers and Music services
Volume level with numbers on tv

Hello everyone,  I just set up my Sonos Arc on a new samsung tv model and everything works fine, but the tv doesn't shows the volume level with numbers. Using the tv remote (ore the Sonos app) I can turn up and down the volume, but I can t see the level of the volume. Is there some setting that I missed? Thanks

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106rallye
2 years ago
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PapaSebContributor I
asked in Controllers and Music services
Play:1 not compatible with Sonos 2

Hello,I have tow Pay:1 units that were connected to Sonos 1 controller app. Then I moved to Sonos 2 app. Since that day one of my Play:1 is considered “not compatible”. Error 30 keeps popping… Is there any way that unit can be updated? I don’t really want to operate 2 Sonos with 2 apps as recommended by Sonos. Tks.

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Airgetlam
2 years ago
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User366272Avid Contributor I
asked in Controllers and Music services
iOS Volume Widget? (Third Party)

I’d love a widget that shows a list of speakers with volume sliders to allow quick volume adjusting. Does such a thing exist at all for iPhone?I know there are a number of third party ones but not sure if any do what I want?  Cheers for anybody info 👍

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U
2 years ago
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jonmyattTrending Lyricist I
asked in Controllers and Music services
Over 100 connections to music library Samba server

I was just logged on to my server which has my music library on it and noticed 120 SMB connections from my various Sonos devices to the music share. There are tens of connections from today and each of the last few days. Is this normal? I’ve never noticed it happening before. Thanks Jon.

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J
2 years ago
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Beati3Contributor I
asked in Controllers and Music services
Trying to setup S2 Music Library from external USB drive on Mac

Hello,I’ve read all the similar topics I could find but I can’t get my Music Library to load in Sonos S2 on my Mac Mini running Monterey 12.3.1. I’ve both shared the folders and unshared the folder, changed the privacy settings for Sonos, and looked at my router settings to see if there’s anything there I can change. The router doesn’t have anything listed under USB storage devices, despite the fact I have two drives connected via USB C. If I load the native iTune folder the one song I have in there loads. Unfortunately all my music is sitting on external drives. I’d appreciate any advice you could offer, please.Thank you.

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Corry P
2 years ago
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YanuxContributor I
asked in Controllers and Music services
Radio stations of CD or Hi-res audio quality? (except Radio Paradise)

I tried to find and play internet radio with CD quality on Sonos, but I failed except Radio Paradise. (I tried to add Naim Radio FLAC stream on Tunein and got failure in playing it. ) Is there any radio station of CD or Hi-res audio quality, which can be played on Sonos except Radio Paradise? I don't want to find music and play them. I prefer radio.I prefer music without lyrics like classical music. I think Jazz etc. are fine. If there's no free service, is there a paid service?---- Does Roon music player do this job?---- Sonos Radio isn’t available in my country, but I have questions. Are Sonos Radio HD stations just playlists or on-air? If they are playlists, then do they update their stations frequently? Thanks in advance!

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Y
2 years ago
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seanhoughtonContributor I
asked in Controllers and Music services
Sonos controller hangs on start on MacOS when connected to a Global Protect VPN

There’s a 100% hang on startup when starting the S2 controller on MacOS Big Sur (11.5.2 20G95) when the computer is connected to a VPN with Global Protect. In my case the VPN is on 10.0.0.0/8 and the local network is 192.168.1.0/8. The Sonos hardware is connected to the 192.168.1.0/8 subnet. If I disconnect from the VPN everything works fine. If I then re-connect to the VPN after the Sonos controller starts it continues to work fine. When on the VPN the controller boots up and populates the three “System/Now Playing/Select a Music Source” columns correctly. The fact that the “Now Playing” column is correct indicates that it successfully discovered the Sonos cluster. However, about 2 seconds later the app freezes and I get the spinning-ball-of-death. What’s weird is if I force-quit the app is actually recovers for a second and starts working but then quits. I think the SIGTERM or AppleEvent is somehow breaking the deadlock/hang mentioned below. Here’s the callstack for the main thread.

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controlav
2 years ago
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MelsaysAvid Contributor I
asked in Controllers and Music services
Still no SONOS play lists appearing on Apps, after a year? Really?

The Sonos playlist function is missing from my IOS Iphone AND my MacAir app. Serching, I see that this issue goes back a year (!!!!) Haven’t seen a solution or work-around posted by Sonos. I can “save” a queu to a playlist, and I see my earlier playlists. But it does not appear anywhere on the apps. After a year? Really? Kindly advise,Mel 

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controlav
2 years ago
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WithaneeProdigy I
asked in Controllers and Music services
Should I switch from Deezer HiFi to Premium?

I am a happy user of Deezer’s HiFi tier with Sonos, and have been for several years (started on Deezer Elite back in the day...).  I chose the HiFi tier as it *was* the only tier offering FLAC quality (and back in the Elite days, it was the only service that integrated with Sonos).My annual subscription is up for renewal next month and I see that FLAC streaming is now available on the cheaper Premium tier too.So, are there any downsides if I ‘downgrade’ to Premium to save some cash?Note:  I’m based in the UK.  I know that only the HiFi tier offers “360 Reality Audio” but I’m not interested in that.  Also it’s an individual account, so I don’t care about family features.Advice please, from those who know!  Thanks.

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W
2 years ago
controlav
controlavMaestro
posted in Controllers and Music services
Finally switched to majority-S2 - very smooth

I’ve been running a split system since S2 was a thing, with only a couple of S2 devices and everything else staying on S1. Following spousal feedback (after some S2-only devices became popular with her) I decided to finally switch everything I could to S2.I didn’t to the general “update my whole system” because I had an existing S2 household plus I wanted absolute control over which devices went where, so I started by printing a spreadsheet of all my gear (names, ip addresses, serial #s etc) generated by one of my apps. I then went around the house to each up-gradable device, factory reset it, added it to my existing S2, then renaming it to the proper thing.I have to say the process is damn smooth. Even crusty old devices support the custom-wifi method now, which is impressive. Near the end I realized that switching my Boost would disconnect my remaining S1 devices, so first I switched those over to WiFi, then switched the Boost over to S2. Hardest part was finding the damn button on t

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Corry P
2 years ago
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mac2244Contributor I
asked in Controllers and Music services
Sonos Arc and Tidal Dolby Tracks using iphone?

I am running the arc via an LG tv and using the iphone to control settings(via sonos app) and I just read that tidal atmos tracks were now available on my iphone tidal app so was wondering how to “stream” them to my sonos arc.............1)Firstly I get the atmos symbol showing correctly on my tidal app on the iphone when I look at a atmos track2)I get atmos tracks to play when i use the LG tv's tidal app (I know this because atmos symbol appears on the sonos app on my iphone)3)When I try and play/stream to my sonos setup atmos tracks from my iphone tidal app - I get a few streaming options at the top i) firstly using my internal iphone speaker i get the atmos symbol displaying correctly and atmos is played ok ii)I also have a speaker symbol with my sonos room name - however this seems to play (be capped) at hi-fi quality if I try and stream an atmos track iii)I have an airplay streaming option with my sonos room name and this appears with the atmos symbol but it appears on my sonos ap

25503
G
2 years ago
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ralxContributor I
posted in Controllers and Music services
Cast from apps on Android?

So, when Android users are going to get feature parity with iOS users?It's been a long time since Airplay 2 was implemented and so far nothing on Chromecast. Only Spotify (thanks to Spotify Connect) allows Android users to cast directly from the app, no other app can do it.Why the preferential treatment if Sonos charge the same to everyone? Is it because Sonos executives use iOS devices or what? The Sonos app is bad for everything but configuring the devices and it shouldn't be forced down the throat of customers to replace their chosen service app, it's user hostile and breaks usability.

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Airgetlam
2 years ago
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Angel24Avid Contributor I
posted in Controllers and Music services
why sonos doesn't sell a custom usb c mic so anyone can do trueplay and not just iphone and ipad users

How expensive can it be to put up for sale a usb C microphone with the optimal characteristics to do trueplay from any android or ios device. a super compact microphone that fits perfectly in a small usb type c.Wouldn't that be easier than having to borrow an ios device.This is advice for Sonos. There are many users who cannot take 100% advantage of their Sonos speakers due to an insistence that trueplay can only be used with IOS.If we see how long the trueplay takes for the new ipads, the 4th generation air does not even have the 5th generation ipad mini and 1 year after its release.

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Stanley_4
2 years ago
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