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Controllers and Music services

Talk about Sonos S1 and S2 Controller apps for mobile, and the desktop app. This is also the place to talk about partner apps, Airplay, and direct control.

  • 6,232 Topics
  • 59,272 Replies
Gwenddoleu
Gwenddoleu
asked this

New SONOS App - Feedback

In the new 2024 Sonos App :Where are the alarms settings? Where is the Last.fm service?Where is the Android widget?This is a real nightmare....
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ratty
ratty
answered this question

One household; need multiple Sonos accounts to control system?

She simply installs the Sonos app, tells it to connect to an existing system, and signs in using the same account as yours.Up to 32 controll...
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6232 Topics
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Grey SkiesAvid Contributor I
posted in Controllers and Music services
Sonos press release

Bunch of 💩 s*** company. Moderator Note: Modified in accordance with the Community Code of Conduct.

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7 months ago
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YupTrending Lyricist I
asked in Controllers and Music services
How to disable remote speaker access?

Apparently with this new failed update came with play.sonos.com.  I do not consent to my devices being remotely accessible.  Sonos doesn't even support 2FA.  Why on earth would I want them remotely accessible across the whole internet?  WTF.

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7 months ago
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jimbob123Avid Contributor I
posted in Controllers and Music services
The new play.sonos.com

Hi all Initial thoughts on the new play.sonos.com. Good concept, I love the idea of having a web app that I can control from any browser. I used slimserver for 20 years and was used to doing this in a browser anyway. But it’s sooooooo slow. Really slow to navigate and to actually do anything, and you have to refresh the page to see what’s actually playing based on what you’ve chosen on other devices.I uninstalled the Windows app last week. Today I reinstalled it.Just my 2p.  Jim

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7 months ago
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castallaLocal Superstar
posted in Controllers and Music services
New app has screwed up my Audible access

I use the audible UK library.   This is accessible using the old S2 app.  Using the new Web app, this defaults to Audible.com and my library is no longer available.😝 Best descriptor for this catastrophic update: car crash, dumpster fire, piss up in a brewery.  You choose!   

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7 months ago
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GahamHeadliner I
posted in Controllers and Music services
Please can someone from Sonos explain the action plan for the New App

As is evidenced by all of the posts here, the new App is not fit for purpose. This means that we, the users, need a plan of action to deliver all of the functionality we need. We need this in hours/days not weeks/months.The obvious solution is to backout the New App and redeliver the previous one.Please can someone from Sonos explain why this has not happened already?   

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7 months ago
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JennytaliaContributor I
posted in Controllers and Music services
widget missing on Android

I opened my Android phone yesterday and discovered my Sonos widgets were gone. I was going to just carry on using the Sonos app which, so far, works fine but the sleep timer feature is also gone. Will it and the widgets be reinstated? 

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Stanley_4
7 months ago
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CauraContributor I
posted in Controllers and Music services
new app

Where is the alarm?

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7 months ago
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Ollie99Contributor I
posted in Controllers and Music services
S2 app update and now can not get anything on Global Player

S2 app updated and now can not get anything on Global Player. I have tried removing the Global Player and reloading signed in to Global still no change. Removed the Sonos app and reloaded nothing. Tried restating the system, router , iphone still nothing. Please can you tell me how I can resolve this as the new app does seem to have limited tools in settings. The only thing that has changed is the update to the S2 app ever thing worked correctly before the change.

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7 months ago
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DavnosAvid Contributor III
asked in Controllers and Music services
New S2 Version - Missing Album Art from iTunes Library

I use an iPad for controlling my digital music. I would like to revert back to the previous S2 version for the time being.

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7 months ago
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Janet BayfordContributor I
posted in Controllers and Music services
Latest update = dreadful mess

How dare you call this an update.  Don’t you people ever check anything before you roll it out.Most of my playlists have disappeared. Navigating is 100% more difficult.I want my old version back otherwise ALL my costly Sonos gear is going straight in the small electrical recycling bin at the local tip - because that’s pretty much all it is worth now.You treat customers with contempt.

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7 months ago
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attacama40Headliner I
posted in Controllers and Music services
New Sonos App - Looks Nice But Have Couple Operating Errors

Morning all. Like the look of the new app and good to see developments.But I see two issues upon first usage, which would be good to get some help with please:Significant delay on opening the app on Android 13 on Sony Xperia 1 III. The page opens and says it’s looking for your system (which is all there) but it takes a good 30 seconds to find it. WIFI is very strong multiple wifi6 sat’s and all up to date. Web Version …. opens and looks good but then says ‘internal error’. Laptop is Win11, fully up to date, brand new and very vanilla high end Dell unit with few apps loaded and all, again, very vanilla run of the mill things … nothing fancy. Screenshot below …. can post one of the Android error as well.Appreciate any help. It’s a new thing and I guess updates are already in the mix to iron out issues. Many thanks 

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7 months ago
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castallaLocal Superstar
posted in Controllers and Music services
Sonos APP - first impressions

Despite my best efforts, the Sonos App has updated (WTF!). It's pretty awful.... Lots of missing or half-arsed features (eg. Playlists - you can only play from track 1 on to end - no way to reorder). It's sluggish with creaky sliding/Pop-up panels.   Aesthetically, it's gaudily awful with a mix of hard and overblown round edges. It's 'horrible. The sliding tiles induce a feeling of nausea after a while. Horizontal lists are edged with a strange mist-like effect - quite bizarre!Compared to other modern app interfaces, such as BLUOS, Roon, etc it has a long way to go. What a relief to return to the pure Material interface (a sort of modern Bauhaus of app design) of LMS. 

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7 months ago
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JohnG666Enthusiast II
posted in Controllers and Music services
What am I doing wrong - want to avoid auto updates

Please can someone tell me what I’m doing wrong because even though I believe I’ve turned off auto updates, both my iPad Pro and now one of my Android phones have been infected with this mess of a new version.I turned off auto updates in the app and also unchecked the option to allow auto update in the google playstore but this morning I now find that my main Android phone has this new version.I daren’t turn on the other phones in case they auto update and I’m left with a system that is totally unfit for purpose for my needs.

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7 months ago
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craig1974Contributor I
posted in Controllers and Music services
New app!

OMG!! What have you done Sonos. This new update is horrendous. Heads must roll and the old features reinstalled. The Sonos system is almost unusable. Awful.

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7 months ago
Toutatis
ToutatisContributor I
posted in Controllers and Music services
Latest Sonos iOS App doesn't recognise my 10yo speakers

Hardware approx 10 years old, running the S2 OS. The old app works absolutely fine but the “new Improved” app on either the iphone or iPad refuses to recognise any of them. Luckily my better half has not updated this awful app on her devices or she’d be marching straight to Sonos HQ. For now, having to control every speaker in the household via her device(s) or via a Windows laptop. Sonos should get the team that tested this application to issue a grovelling apology to everyone affected and sort this one out asap.

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Toutatis
7 months ago
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stationtostationContributor II
posted in Controllers and Music services
NEW APP: how many songs are allowed in a recalled playlist from say Amazon Music

Have a few playlists that have more than 100 songs. in the new app when I recall those it seems only 100 are displayed. is this an error?

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7 months ago
controlav
controlavMaestro
asked in Controllers and Music services
Where do I create Named Groups now?

The new app shows my named groups, but I don’t see any place to add or remove them? Plus as the Desktop apps have never supported them, that’s not a work-around either.

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controlav
7 months ago
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bullenContributor II
posted in Controllers and Music services
Sonos app

I just updated to v 80.00.04 of the ios app and I can’t see any way to shuffle my entire music library. I can still do it from the desktop app and it will then work on the app but the queue comes up as empty and there appears to be no way to initiate a shuffle of the music library from the app.Am I missing something or is this somebody’s bright idea of an “improvement”?

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7 months ago
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TheadeContributor I
asked in Controllers and Music services
App update May 2024

Hello!It’s nice with a new face on the app. Good work!But one thing I’ve noticed is that when you change the volume, it no longer show the “amount” of volume. The numbers are gone. Why?We use that a lot to set the volume on the system in different rooms. We hope it’s just something you missed, and that you will add later? Or is it a setting somewhere in the app?

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7 months ago
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JasperSteadContributor I
posted in Controllers and Music services
Either Rank Incompetence or Bad Faith - Either Way the New Sonos App is a Disgrace

I believe this move was Sonos trying to force previously satisfied customers into Sonos’ own, ad-supported, Spotify-lite ecosystem. Idiocy and incompetence are also plausible explanations, but I think this was a business decision they made explicitly.Either way, the new app is a disaster, and the bad faith continues in that Sonos have done nothing to delete this update and allow us to revert back to the prior controller app.I can no longer search my own library. I mean, seriously? I cannot build or edit queues of my own music. Seriously?Talk about destroying brand loyalty. Well done. Hundreds and hundreds of dollars spent building my system and now you’ve effectively burned it to the ground.FIX THIS.

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7 months ago
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CC CaroContributor I
posted in Controllers and Music services
alarms on new version of app 80.00.04

Where has the alarm function gone? I’ve just upgraded my app and it’s vanished. How am I supposed to get up?

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7 months ago
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furacaoprProdigy III
posted in Controllers and Music services
The Sonos app is redesigned and better than ever

I can't believe I just received this email from Sonos 😱  

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7 months ago
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Samsu ilunaContributor I
posted in Controllers and Music services
upgrade app

Catastrophe !!!!HonteComment ce naufrage est-il possible pour Sonos ? C'est très inquiétant pour ses clientsQue Sonos remette vite l'ancienne version a disposition. Cela ne dispense pas d'explications et d'excuses de la part de Sonos Moderator edit:Google Translate- Disaster !!!!ShameHow is this sinking possible for Sonos? This is very worrying for its customersSonos should quickly make the old version available. This does not excuse explanations and excuses from Sonos

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7 months ago
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Rick MalloneeContributor I
asked in Controllers and Music services
Current Providers

Just a quick, probably stupid question. We do have a Sirius account associated with the cars. However, my question is, how do we get the various services provided on our system, is it all through Sonos and the internet or is it somehow related to our subscriptions?We just don’t want to be paying “double” for services. So far, other than the installation of our Sonos system, I don’t pay anything. So not sure how this all works. Rick

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7 months ago
webmink
webminkProminent Collaborator I
posted in Controllers and Music services
Desktop Apps Deprecated?

I just read an article at ZDNet which says that desktop apps are going away and there will only be the web app on desktops in future, with device config only possible in the mobile apps. That seems really bad news for local library support. The article seems so deferential to Sonos that I guess it is basically an op-ed.

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7 months ago
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