Controllers and Music services

I used to listen to my local NPR station on Sonos using TuneIn. However, now it seems I have to pay for a premium subscription to TuneIn in order to do so. Do you have any suggestions for alternative ways I can listen to my local NPR station on Sonos without using TuneIn?Thank you.

I’m having trouble getting Amazon Music to play through my Sonos system. What troubleshooting steps can I take to resolve this issue, and how can resources or guidance from Amazon Oddit and SwiftStart assist in addressing connectivity problems between Amazon Music and Sonos?

I’ve read a couple posts, and it appears you cannot use multiple Sonos accounts on 1 system. I would like to raise a feature request to enable this. It is ridiculous that the leader in connected speakers doesn’t handle multiple users properly. Each user should have their own Sonos account. This is a serious design flaw and it should be corrected. If there is a solution that enables multiple Sonos accounts and I haven’t found it, please let me know. If not, then please make this an enhancement request.

Something I have noticed is that if you switch to radio you lose your queue.

updated to the latest firmware today and can’t control the volume via the iPhone’s physical buttons anymore through airplay.  is this another strategic move to keep the users locked in the sonos app, and not able to control music and volume via airplay and other apps such as apple music?   

Hi Sonos,I know you’re all working hard squashing bugs, and thank you for making everything a lot more stable now. I wanted to provide some feedback on the new app as it’s been out for a few months.Could we have an option to default load to the Sonos Favourites screen when opening the app. This is the screen I use the most Could we have an Edit option for the Sonos Favourites screen so we can remove and reorder it like the home screen. I don’t need Recently Added in this view, and would prefer to have Stations at the top. Could Sonos Favourites be listed alphabetically. At present it’s ordered by when items were added, meaning my all-time favourites quickly disappear behind other items. In the previous app I could start playing a favourite station with a single click from the home screen. Now it’s at least two clicks. Could stations not play with a single click as before as there’s no reason to be taken through to a second screen where I have to press play. Input feedback is somewhat l

What happens when Sonos receives an audio stream (say from Amazon Music) in excess of 24/48?Does Sonos reduce it to 24/48 or something lower or even not play it?

I’ve been awaiting a fix to whatever broke my Local Library support a few weeks ago. I had already applied the workaround since the April update, of sharing the local Music folder on the Mac as a network drive, then re-adding the library using that location. It had worked fine through May, June, and early July until the update then came which broke it.So I’d like to try the new 80.06 version, but so far it’s only showing available for the Android or iOS versions. Has anyone seen info on when the MacOS version will come? I’m growing tired of only being able to listen to my Spotify or Pandora playlists.

Hello, Just purchased a Sonos Move 2, which i enjoy very much, Was expecting to have Notifications-Style Audio Controls - just like in other music apps ( tidal, spotify, youtube music ), yet they seem to miss in the Sonos app, Noticed from the current discussions that other users might experience the same thing, Hopefully this will get solved in the next patches, doing my job to report it, In order to resolve this, i’ve tried :reseting app from Sonos Uninstall and reinstall Clear cache and data and then restart sonos restart phone have allowed Sonos notifications in Android app config( multiple times in different combinations ) Maybe it’s related, i’ve tried following this guide, but that option does not show up https://support.sonos.com/en/article/control-sonos-volume-with-a-mobile-device-s-hardware-buttons  Have attached screenshots with :the issue with Sonos Sonos is actually running Youtube Music correctly displaying much appreciated audio controlsMissing lock screen buttons ( mayb

HelloI’am a sonos hd radio subscriber and i find that channels list in new app is smaller than in desktop app or 3rd party apps like sonopad.As an example in Classical section i see only one station Concert Hall in new app, but on desktop it 3. Same in other music radio sections.   

I could not connect to my Sonos system and noted in another conversation the Sonos recommendation to try resetting the app on my iPhone. So I tried doing that, it took me to a page to accept the Terms of Use, License and Warranty agreement, but the accept button is grayed out the only option is to cancel.  What am I missing, or is this another issue with the “new and improved app”?

My music library in on a PC (not NAS), and before the new app was released Sonos could access this.  With recent update to the new app I can now add my music library, which I have done.  However, when I select Albums in My Music Library on the app, there’s nothing there.  It does say that loading may take some time, but it has been weeks now, and still nothing there. I have tried selecting the folder again, but still nothing. In Music Library Settings it says that the library has synched.  I have also scanned for new content. But nothing is there.

I have a PORT 48 System.My first issue this weekend was that the sonos app indicated that my Apple Music account expired (therefore, I could not play any Apple Music).  That message was wrong since my Apple account is not expired.  I was able to reinstall Apple Music in the app.  However, the music did not played.  When I click the play arrow, a dark round circle appeared. I contacted Sonos support today and sent a Diagnostics. While talking with Juan, Apple Music began to play.  Juan gave a case # to use if I have more problems.  And, I do have more problems.  Apple Music plays.  However, it only plays one song and stop.  The system does not plays a whole album, just one song at the time. Has anyone have hd an Experian similar to me?Sono’s Radio was always available to play if I want it to.Thank you for reading this.  Respond if you wish. Modesto   

Guten Abend zusammen,Seit kurzem kann ich keine Radiosender mehr abspielen. Bei Sprachbefehlen über die Alexa App App wird zumindest akustisch bestätigt, dass der gewünschte Sender jetzt abgespielt wird. Jedoch tut sich nichts.Auch bei der manuellen Auswahl eines Senders spielt Sonos einfach keinen Radiosender mehr ab Die Verbindung zum Internet besteht und funktioniert. Wenn ich zum Beispiel auf Spotify gehe und Musikstücke direkt einem Sonos Lautsprecher zuweise, spielt dieser zuverlässig ab.Lediglich die Radiosender funktionieren überhaupt nicht mehr. Ich habe schon mehrfach die Netzwerkverbindung überprüft, die App neu eingerichtet, die Sonos Geräte neu verbunden, ohne Erfolg…Für Hilfe bin ich sehr dankbar Moderator edit:Google Translate- Good evening everyone,I have recently been unable to play any radio stations. When I use voice commands via the Alexa app, there is at least an acoustic confirmation that the desired station is now being played. But nothing happens.Even when I man

Ever since updating to the new Sonos App, it is now May 21, 2024, IT. NEVER. WORKS! Awfully frustrating and annoying. I spend over 20-30 mins each time trying to get music on my darn speakers. I have tried everything. Reset everything. About to give up on Sonos completely I am so frustrated. 

I’ve noticed that many selections which are Ultra HD don’t display the badge through the Sonos app (using a Port for streaming). Sometimes it shows no badge at all, sometimes it shows only the HD badge and other times it works properly (or the HD badge switches to Ultra HD mid song). I know that all my settings are correct, and my dac is showing 24/96, but the lack of badge still concerns me. Is there a fix or am I at the mercy….? Thanks for any and all input. NSC

Hey there.  We bought my parents a Sonos Ray some time ago, as my Dad needed extra sound for the Tv.  I set up the app at the time which I think was the S1 on my Mom’s phone and all worked ok. Although over the following months the TV worked fine, but they never touch the app. I did show them how to use it for radio stations, but as they are in their 70’s, they are not technically minded.  We think that the app automatically updated to the S2 in background and can’t get it to work at all. It’s prompting us to accept the t&c’s but the option is greyed out. Trying to go back to the S1 app just prompts us to download the S2. We saw an option to downgrade product to S1 but says option is unavailable. My Mom’s phone is an IPhone 8 running IOS 16+.  Does anyone have any ideas please? The TV sound works through it ok still, but the app is just inoperable at the moment.  Thanks.    

The new app removed the last.fm service so we can no longer scrobble music. Thanks for not giving us the heads up before upgrading. So upset!

The most reliable Sonos controller app for iOS has been updated.  One of the improvements is a new look now playing screen. More information and additional details from the developer on Reddit You can force the update by deleting and reinstall.  Moderator edit: Sonophone is not made by Sonos - use at own risk

I host events being on my phone during the events to control music volume or song choice (meditation, healing, and social gatherings) is paradoxical to being present with other humans.Going into the Sonos app has the same effect as same as checking my what’s app messages. The Home Screen / swipe down in iPhone used to work and now that feature isn’t available which is disappointing. Is there any way to control volume remotely? Like a 3rd party remote? 

Hi all, I recently had to reset my Sonos1 and lost my settings including my Amazon Music “skill”? I used the Sonos chat bot and it let me know I needed to go into the connected services and add it back. However, when I follow the instructions I cannot find Amazon Music in the available list. I see others streaming services like Deezer and Spotify so I assume I’m in the correct place…?  what am I doing wrong? Thanks!

I have seen several similar descriptions involving a particular device or service.  My experience has been with all of my devices.  I usually run my Sonos system as a single group.  As I move from room to room, the music is the same.  I have found no pattern to the problem I am experiencing.  It has happened when I’m playing “My Music” and when listening to SiriusXM.  At the times it has happened, I have not been making adjustments or using apps for Sonos.   Suddenly, music stops.  On investigation, I find all devices have volume level set to zero.  I can correct the settings from my Android or IOS app, and everything works until it happens again.I will say that I do not recall this happening prior to the attempt to make Sonos unusable by replacing the supporting apps with garbage.

Hello,When I play a station from the LITT Live service it subsequently appears in the “Recently Played” list.However, when I try to “replay” any LITT Live stations from the “Recently Played” list, I always get served a “Something went wrong” error. I have this problem on both ios and Android devices.Is this a bug in the app, or are there any troubleshooting steps recommended?P.S. I used to have the same problem with the MyTuner service, but no longer do so. All MyTuner stations now successfully can be replayed via the “Recently Played” list. So, I think that problem was fixed in one of the recent Sonos app updates.

Can you download the 16.0 software for Windows and roll back from this horrendous software update?Otherwise, I think that outsourcing their software division to a competitor has worked, it has given the competitor more sales.