Controllers and Music services

Okay, so I recently received an LG ThinQ TV with the Magic Remote and had difficulty setting it up to control the Sonos system. I spent a decent amount of time researching how to do it and after following step by step processes of known setup up procedures to make it work, it still didn’t work. Needless to say, the one step that made it work was to simply turn off the tv and run the remote configuration setup through the Sonos app and it works seamlessly.  

Hi pals, is there an option to sort a playlist “upside down” meaning that the songs least added to a spotify playlist will be at the top? I recently found this feature in the spotify app itself but did not see any equivalent in the SONOS app. As my “Star rated” playlist on spotify contains roughly 1000 songs it would be handy to get faster to the tracks I recently added. Thank you in advance! Chris 

Hi,while visiting my parents over Christmas, I made the following observation: they have a small Sonos system in their home, consisting of two Play:1 and one Play:5 gen. 2 as well as a Bridge. At some point they upgraded their system to S2, so all the Speakers are running S2 now while the bridge is of course still on S1 and should not work with the rest of the system anymore, or that’s at least what I expected. Since I thought the bridge would be rather useless now, I unplugged it’s power cable just to realize that by doing this, all the speakers stopped working and the app lost connection to the system. Plugging the bridge back in, system reverted to normal operation. In the app under “My System” all the components are shown with WM:0, meaning they have a wired connection (via the bridge). So why exactly does Sonos tell us that the Bridge is not compatible with S2, which might be technically correct (it still runs S1) but who cares as long as it does its job? Best,Andreas 

There is probably an easy solution for this problem, but it is currently driving me nuts. Say I want to search for a song using Spotify. I open Sonos on my Mac computer. I click on Spotify. There is a LONG list of either Sonos or Spotify-created playlists that I had nothing to do with creating. No way to get rid of that page. And when it’s open, the Spotify search box is grayed out. So I basically cannot use Spotify at all. Sometimes I get lucky and can go directly to the search box, but more often than not, searching on Spotify is simply not available for me. And I would really like for that “suggestion” page to go away.I am as updated as I can be using Sonos One. I have the old “bridge” and Boost plus three speakers. I have the Sonos app on an Ipad Pro and a Mac running High Sierra.  

My family installed Sonos in a condominium complex that provides high speed Wi-Fi. The signal is strong enough to support Sonos, keep the music streaming (for the most part) but when we want to change the volume or the song we often have to reconnect our phones through the network and then to the Sonos (first world problems I know). Would a Sonos boost or any other product (remote or something I’m overlooking) help this issue? I am essentially looking for something to stay connected to my network so I can control the app?

I’m incredibly frustrated with the Sonos ecosystem the past 24 months, but unfortunately I’ve got enough invested in the eco system I’m still trying to make use. I don’t know what sort of pissing match Sonos is in with Google on the backend but the ZERO updates to Google Assistant or the numerous issues plaguing it since release suggest there is one. I’ve given up on Sonos Google Assistant and just ditched it. That said, Google have forced everyone to YouTube Music so I can’t dodge that. With YTM we’ve lost the ability to cast from the YTM app to Sonos speakers. Google Play could, YTM can’t so clearly not a technical thing but a business thing.Sonos’s response is “use our app”. Ok let’s pretend like it’s 8 years ago and that’s how people want to stream their music, the YTM integration into Sonos is brutal. All of the missing features below were possible with Google Play. Can’t add a current playing song to library. So anything you find and want to keep, you need to take that track titl

I can’t add any songs or stations to My Sonos (also known as Sonos Favorites) using my iPhone Sonos S1 app. It just says “Unable to add [name] to My Sonos.” Also tried adding songs to Sonos Favorites using the macOS Controller app (just updated to latest version) but it also fails.I tried adding songs from Amazon Music, YouTube Music, my local music library. They all fail. Also tried adding a Station on Pandora to My Sonos and that fails too. Anyone else having the same issue?

This is the screen I get yet when I tap download nothing happens so I now don't have the S1 APP or the S2! Any ideas why it won't download?

Hi,When I try to add something to the "My Sonos" section on the S1 Android app, I always get a message…Unable to add ”..." to My SonosI tried this with radio stations from TuneIn and Sonos radio as well as albums and songs from Spotify. I cleared the cache and data without success. Anyone else having this issue?I'm on a galaxy s9 plus.Thanks, Stuart  

How to add variety to stations it seems like it has change with S2 form S1. does anyone know how to do this with S2? TY Bob

My iTunes Library is massive - if I try to add it to Sonos it spends ages cataloguing it then, ultimately, I cannot see anything in it. It’s just blank when I select it.However, most of my iTunes library is available on Deezer and Spotify anyway, so I only need a few albums in my iTunes library to listen to on Sonos. I created a second iTunes library with just a few albums in it (you can see how here) and tried to import this into Sonos. But it just automatically imports my standard iTunes library. Very annoying. Especially s there is no way to cancel the process and I have to wait hours for it to unsuccessfully finish so I can have another go. Does anyone know how to not import the default iTunes library and instead select the location?Many thanks.

Hi all, I recently got a Beam and I wanted to connect it with my existing S1 system consisting of two Play:1’s.Although the compatibility page (https://support.sonos.com/s/article/4786?language=en_US) states that the Beam can work with both S1 and S2, when I try to add it to the existing S1 system I get the the below error.Is there any work around to allow connecting the Beam with my S1 controller? About BeamThis product is only compatible with the Sonos S2 app. It isn’t compatible with your Sonos S1 Controller. You can:Review options for updating your system. Download the Sonos S2 app and set up a separate system with Beam Thanks

Hello,I have the Sonos app installed on an Iphone XR with lOS 14.2, and many times the app disappears from the lock screen after using the phone for other things and locking it again. In order to have it in the lock screen again I have to kill it and open a new session. Same thing happened in my previous Iphone 6s. This is very annoying and I hope there’s a solution otherwise my opinion on Sonos will definitely fall down, because usability is very poor.thanks

We want to add a turntable to our setup but I am unsure what equipment I would need.I have searched the forums but it’s still unclear since either people don’t have the Playbar (it’s older) or there is conflicting information.I have a Playbar hooked up to a Samsung 55KU6300 TV, with 2x Sonos Ones for surround sound. I also have a couple Sonos Play:1 in other rooms.Options:I know I have the option of buying a Sonos 5 and hooking a turntable up to it, but I don’t really have any place to put a Sonos 5 + turntable.Another option is buying an Amp (or would only a Port work?).I don’t think I have any options as far as TV audio input goes as I don’t have anymore audio inputs available (Playbar uses optical).Anymore?

Can Sonos update the volume controller to show the % In volume. When you set the alarm you choose volume and can see the % of the volume.But you dont know how high the % is because you can see it when you use the volume In general. So please always make the % visible

Apologies if this is a daft question, but although I’ve owned Android-based phones for years, I’ve never really had to understand them as I just use them to make phone calls!The question: can the Sonos Android app be persuaded to display in landscape screen orientation? On my phone it only displays (by default) in portrait.Why do I want to know? Because I’m planning to get a small tablet with docking station to use as a remote control, and that can only dock in landscape orientation.

The Sonos Spotify UI is limited vs direct Spotify, i.e. Recents… Why would a company that makes hdwr limit the apps that they try to facilitate in their own host app? Why do I need the sonos app to manage my music that is already managed in Spotify? Sonos is just another layer of software that has limited value added. Seems its purpose is to monitor my Sonos Move use. 

I have specific playlists created in Music in OSx (iMac). I want to access these playlists via the iOS Sonos app and play them thru Sonos speakers. (Speakers are not AirPlay compatible).How do I do this? I don’t need access to the complete Music Library on the iMac. Just specific playlists.Thank you for your support.

I am using Apple Music with Sonos and have many songs in a playlist. I would like to sort or search the songs so I can find and remove duplicate songs.If this is not available, please consider it in a future release!

It took me a long time to figure this out but when music is played on Sonos via a voice assistant command then lock screen controls and notification shade controls on Android don't show up. This happens even if you open the Sonos app and view that room. If you initiate playback selection from the Sonos controller itself it will in fact show up on the lock screen and in a notification shade. it would be great if the lock screen and notification shade controls show up regardless of where the music playback was initiated.

I’m not seeing a desktop controller app for my MAC to link my iTunes account to the Sonos app on my iPhone.  The MAcBook pro is older.  

Hi Folks, I have been using SONOS for a number of years.  We have players in several rooms.  We use SONOS as our alarm clock. We want the same selected group of speakers to play the same radio show (so they will be in sync) when the alarm goes off.   When we set the alarm we check “Include selected Speakers” which I though meant the speakers presently selected and expected SONOS to remember but it does not.  Through the course of the day the groups change and evolve according to user needs,  At the end of the day the day the group is never the same as the one we want in the morning.  SONOS does not remember what we want, it simply plays any speakers that happen to have been left grouped with the speaker in the master bedroom.  This leads to the same scenario every morning: the alarm goes off in the master bedroom, I stumble to the kitchen in my pajamas (cursing myself for forgetting to sleep with my cell phone), I stumble around trying to find my eye glasses and then look for the cellp

If I clear a promo or suggestion once don't show it to me again. I spent a lot of money on Sonos products and don't want to be bombarded by never ending up sells.

If I have an Apple TV connected to my television using a Sonos Beam as audio out, will I have to disconnect the Beam if I use two HomePods wirelessly connected to the Apple TV? Or will the Apple TV automatically output audio via the HomePods and not the Beam?

Hello there,I want to buy a VPN for streaming and gaming. I have shortlisted these VPNs. What's your opinion about these:- Pure VPN 86% off on 10 devices for 5 years.- Nord VPN 68% off for 2 years.- Express VPN 35% off for 1 year only.TIA