Controllers and Music services

I was wondering if someone could help me with this issue, which I have ignored for a couple months now. I have x2 Ikea symfonisk sonos speakers that I had linked to my Apple TV. Until December they were working fine but suddenly stopped working altogether. I decided to reset the speakers and set them up again and whilst doing this reset the Apple TV as well. The TV can identify the speakers (when I press the TV button on the handset) but when I select them as an option (tick the circle) it times out and reverts to the speakers in the TV. I know the speakers are working as I can link my iPhone to them but when done via the Apple TV box, nothing. I’ve carried out a few forum searches on this and it seems that others have had a similar issue. Most people seem to have lost the link. I haven't but the link no longer seems to work. Any help would be appreciated 

Hi All,Has anyone seen any official release notes for the new software update 12.2.3 released approx. 3 days ago?The Sonos site still appears to be showing the current version as 12.2.2 on the release notes page of their website?Strange the release notes aren’t updated at the same time that they release the software.Sonos the give away is in the name “Release Notes”… IE: Notes when you release software! 

Hi, can Sonos play itunes? Doesn’t look that way… please let me know so I can bring this product back to the store if not. Thanks

Just moved from a Buffallo NAS to a My Cloud Duo. I want to attach My Cloud as a NAS rather than as a Service so that I can continue to see my album art work, etc.. The My Cloud shows as Z: but I cannot get the Sonos app to accept this. Any help welcome.ThanksPaul Hugh

Hi everyone. I’m logged into my Sonos account with no problems, but no one else in my home can use their own logins on the service. Only my account is recognised. Is there anything we can do? Not even getting a drop down to see other Spotify (for example) accounts.In addition no one else can add their Spotify or other accounts on their devices because the Sonos app demands that they sign in with my Sonos account first. Surely it’s not supposed to work like this?

Hi, I haven’t seen a recent post on the topic. Can audiobooks purchased through Apple Books be played on Sonos?

How come the choice of the type of music has disapeared in the latest update ? when you go to explore, all the playlists are jumbled together, so if you are in a classical mood vs a blues mood, you’re f...ked….   

Anyone have an idea how to stop the pop-up window from showing up on the computer when using the controller on a Mac?  I checked preferences. It’s very annoying. There does not seem to be a way to stop it form happening or even close it. You just have to wait until it closes on it’s own.Any thoughts?

Krull och kriminell finns på Spotify med många pod avsnitt.Sonos får jag bara fram en live sändning. skulle önska att sök funktionen var mer snarlik den i Spotify  då den inte är lika  känslig för felstavning.    

I have just purchased a second CR 200 for my existing S1 system.  The first CR 200 is connected but intermittantly stops working.  The second controller will not connect to my system.  The message the CR 200 is displaying is that is it is “searching for Sonos components… The network configuration for this controller has changed.”  Understand this as it was connected to a different network.  Having spoken with Sonos they say they have a live issue with connecting new equipment to an existing system and I need to wait for that to be resolved. I beleive this is a brush off.  Can anyone assist? 

HiOn software 12.2.4 the latest and none of my speakers will allow me to adjust volume limit, it allows me to slide to slider down or up but just defaults to 100 as soon as I release my finger off screen!Has anyone else encountered same problem?This is on Arc set up, beam set up and playbase set up on both my iPhone and iPad  TIA    

Just downloaded the s2 app, starting it, tells me that i need an update ‘Sonos found on this netwerk, update your system...’When i hit update i have to login. After login, nothing happens… no update, no error, no message, nothing. I cannot get past this point, it keeps asking me to update and then to login…Unplugging my play:1's and playbar doesn't helpSee also s2-setup-issue-6845804 

My Sonos system is connected fine through my PC and Samsung phone but suddenly my iPad IOS 14  app is no longer able to find my Sonos system. I’ve activated the Sonos system through my iPad system settings. I’ve rebooted the router three times. I’ve rebooted the iPad 3 times and reinstalled the iPad 3 times. I’ve tried connecting the router to a speaker with an Ethernet cable and still it cannot find my Sonos system. The system continues to work through my PC and Samsung phone. It has been working fine and I have made no changes to the system. All other wireless devices working fine.

Ho due case, una dove ci vivo e un’altra in campagna con più sistemi sonos si può  usare lo stesso login in due case separate?

Anyone know what the latest update did from a few days ago? Do not see any release notes, just 12.2.2. 

Would love to have the ability to have grouped speakers at equal volume in a quick way, with aclick instead of having to scrub the two to match. 

Evening all.I’ve now upgraded all my old gear and gone full S2.Not greatly worried by the value/promises/what’s to come debate BUT, would love to hear your audio assessment before any after of going Amazon HD on S2 please.All my boxes ( Connect Amp’s and a Port & several SW’s) are linked to B&W CCM 684’s and 682’s and are hard wired RJ45..Simple question ….  can you tell the difference? Before Amazon HD and after going Amazon HD on an S2 system? And how big of an improvement is it?Thanks

I recently purchased an M1 MacBook Pro with OS Big Sur. When I migrated my files from my prior 2011 MacBook Pro and updated/reinstalled the Sonos1 app, everything worked well except that my Playlists were not imported. I spent a long time on chat with Sonos, who directed me to various bits of information on the topic. Basically, it seemed that when Apple switched from iTunes to Apple Music with OS Catalina, the relationship between the music files and the xml files that support Playlists was disconnected. So they wanted me to find the correct xml files (iTunesMusicLibrary.xml) and add them as a folder in the Music Library. But they didn’t know where they were. I looked in the new Music files. There is a file called iTunesMusicLibrary.xml, but when I added it, nothing happened. Sonos suggested I call Apple to find out where the files were.So I called Apple. Their support department was worthless. First I did a chat, going through all the issues. That took a long time. I basically asked

Hi, am a bit confused about this one. Have got hold of a CR200 off a mate, but the touch screen isn't working. Am looking to get 30% discount on a Beam but clearly can't integrate the CR200 into my Sonos setup....is there another way of doing this, via the serial number perhaps? 

Is the inability to cast YouTube music directly to sonos speakers a Sonos issue or a YouTube music issue? 

I know this has come up multiple times but when searching in the forum, it doesn’t find the threads. Why is the SONOS app so awful? Honestly, it is the worst app I’ve ever used. Issues:Loading the app can take forever Playing a Sirius channel never works - it always says that channel is no longer available. I have to click another one, play it for a bit, then change to the one I want Some times it won’t play anythingI have spent a lot of money on all my SONOS equipment and I love the system. I am baffled by how awful the app is. Note: I had an android app and now back to apple and they are equally bad. The apple app might actually be worse.

Hi there! I recently updated my two Play:1 speakers which required an update to the 12.2.23 version of the app. That’s all fine and I have created a Sonos account, added my own Spotify account and all has worked well.Where I am experiencing an issue is having my housemate’s Apple Music account added as a service so he can use the Sonos too. If I go to add it through my Sonos app, it requires Apple login details and I don’t use Apple Music as a service, and also, he wants to use his account which is where his playlists etc are kept. When he opens up the same app on his phone, Sonos has a login screen requiring him to sign into my Sonos account. There is no option for him to create his own Sonos account on this screen nor can we find a way to create one anywhere else through his app or even change the user logged in.The previous iteration of the Sonos app never required Sonos logins and so we have never experienced this issue. Previously we had both Spotify and Apple on the same system,

When I play music via Spotify I can go to the next song by double tapping the play/pause button of my Sonos.Is it possible to switch between radio stations somehow in the same way?I have added 4 radio stations to “My stations” and would like to be able to switch between them without getting my phone out. 

Since I installed S2, I’ve seen a few issues on the iPhone app:Sometimes when navigating through menus, the app returns itself to the first navigation item forcing me to again navigate to the item I want. I cannot save TuneIn stations to my  TuneIn favorites. The app allows me to select a new favorite, but the station never appears in the favorites. When I move the volume button along the slider, it does not have any effect on the volume, or the change is very slow.I’m hoping maybe someone else has seen similar issues and provide tips.

I have created some playlists.  I guess the content is from my Apple Music subscription (?) I have just cancelled with Apple and signed up with Spotify.  Will my playlist just pull the playlist content from Spotify, or will I lose them once my Apple subscription ends? Thanks, Kate