Controllers and Music services

Dear SONOS,I have a ton of spurious repeated playlists labelled as “Internal error - Invalid Atom” which I need to delete from the third panel window section, under the Imported Playlists panel.Also, my “TOP RATED” iTunes playlist doesn’t sync to the SONOS One Desktop nor my iPhone Music Library Listing ???  There appears to be major problems with syncing an accurate copy of my iTunes Playlist(s) to SONOS.This is crazy,….. this has been a systemic problem for years now which hasn’t been seriously addressed by SONOS, to my knowledge. Why is this so difficult SONOS ?    Here’s your chance to fix this issue.My faith in SONOS is being challenged right now after investing $1,000’s in my SONOS system.

How do I listen to Radio-Canada's Ici Musique?TuneIn won't work and it's not listed in Sonos' radio choices.It’s a Canadian public broadcaster  French-language station, which plays great stuff. It’s sister network (English-Language) CBC Radio & Music is offered but not Ici Musique or Radio-Canada!I’d love to see it listed in the choices

Is there no landscape mode for sonos S1 iPhone app?

Hi,when I use my Sonos One alarm I receive a notification on the screen of my iPhone XS (iOS 13.6.1). I then use 3D touch to be given the option to snooze. When I select snooze I get an alert to say “No alarm is playing” and can’t then snooze the alarm without opening Sonos App stopping the music and setting another alarm. It’s the same whether using music, radio or the Sonos chime options for the source.Does anyone know how to fix this?Thanks.

Please, without delay, add immediately to S1 & S2, the name of the playlist that is currently in queue.  This would help a lot when searching a multitude of playlists.  This should be a simple fix. 

Exactly what it says.  We don’t have any “old” S1 devices connected.  We have 9 zones, and they all show up on our iPhone Sonos controller app (the gold icon, S2 app), but 2 of them do not show up on the macOS app.  It happens that the 2 that are missing are the first 2 alphabetically but not sure that has to do with anything.   Yes, I have rebooted _everything_ repeatedly, before you ask. Sonos used to work amazing with no problems.  We had over 10 zones including 2 playbars, 2 subs, 4 play 3’s, 3 play 1’s and 2 play 5’s.  We got rid of 2 of them because they were “old” S1 devices.  Our house has Google Wifi mesh networking.  And we have the Boost.  This is just so frustrating that you are always messing with everything, and now it’s messed up. I’m on macOS 10.15.7.  Please don’t say to upgrade to Big Sur b/c I’m not ready to do that yet.

Whenever a song plays where there is a main artist and a featured artist (example: Megan tha Stallion ft Beyonce) then Sonos doesn't show the featured artist. It only shows Megan's name. Source is YouTube music. Also, i have the old playbar with sub and surrounds (play 1s).. whenever TV is the source and i decide to pause TV and play music via the playbar and surround system... Music plays as expected. But when I press play on TV.. the TV sound doesn't come through. I have TV autoplay toggled on so TV should override the music but it never does in this scenario.Yet the missing featured artist bugs me most. I keeps on having to google or open the YouTube music app to find out who is featured.

I’m new to having Sonos and am setting up my TV stereo after I got a bass box from my dad, which he doesn’t use anymore. Got two One SL and am considering which soundbar to get.However, I’m already frustrated by the software interface, which I simply find lacking and being non intuitive compared to the quality of the sound. Maybe it is because I am generally not using streaming services and have connected a library with the music from my laptop? Help is of course appreciated if there are solutions to these issues:The app on the phone somehow wants to only play one or two songs at a time. No explanation why or any obvious reason why it does this. Took ages to add YouTube to the list of services and have no way of searching for music and playing it. Personally I don’t really use YouTube, but when people come by and want to play something they particularly like, it’s a little embarrassing having to get my old portable Bose speakers, simply because w

Hello, I was reading on the forum, if I understood correctly: You can only set one Sonos account as admin Other Sonos account may join the system but with limited functionalities It is possible to add different accounts for one service (I.e. Spotify) to manage “different users” through one admin account. So, in conclusion, it is not possible to set several Sonos accounts as admin in a Sonos system. Did i understand it correctly, please? Thank you ! 

The transfer from Google Play Music to You Tube Music has been pretty unsatisfactory, particularly as far as user’s own uploaded libraries are concerned. Until a few days ago under Library/Albums just a few albums used to show up under the Uploads heading (in my case only as far as the A’s). Today, under Library/Albums, the Uploads tab seems to have disappeared completely which makes finding stuff very problematic.What is going on?

Hello,I would really appreciate some help with this….I have a Play 1 and a Connect Amp.I have a large library of music of my own on iTunes. Previously, I used the ‘play from this device’ to play this music from my iPad. When this disappeared I moved everything to GooglePlay and it worked fine. When I was told that this was going as well I was told to move everything to Youtube. I made the transfer and all was ok.This weekend I went to play an album and found that all that is stored on my Youtube account is a few playlists-none of my other music at all. I went back to Googleplay (but of course I cannot see what is actually there anymore) and requested to transfer my library again. Transfer complete, but the same playlists remain with no other music.I want to play my music from my iPad through Sonos. I do not want to have to pay a subscription to a music service. Apparently my devices cannot connect through airplay and so I am seemingly stuck without

I have a large (>65.000 which seem to be the limit) library of mp3 & FLAC music, that I want to stream to my various Sonos units. The library is sorted A-Z, and I don’t want anything to crawl around and try to map the music, creating playlists and that sort of thing. I just want to go down the file structure, choose my album and stream it. Nothing else.If I do this on a PC, it works fine, no problems. But in this day & time, it would be convenient to do it on my IPhone, pref. using an app. Just like I do when playing Spotify or web-radio. And this is where I hev a problem - I cannot find any app that can do this.Either they want to create & download playlists, album art, etc. (Sonos, Plex, and others), or they do what I want (DLNA Player, zcloud, FLACbox etc. apps) but I can only direct the music to one (1) speaker. Where I want to hear the music on my Port, my Sonos One, Move, five, etc. simultaneously. Does anyone have a good idea on how

Hi,about three years ago, there was this big update, that gave the Sonos App it’s current black/white design. And with this update, a little but really reasonable new feature which had been integrated just a couple of month before, unfortunately disappeared again. Since then i filled in many opinion surveys and emphasized this, but I don’t think anyone’s listening.That new little feature was a little gearwheel icon in that main window where you could see all your rooms, that opened up a PopUp window with a direct shortcut to the “Room Settings” of that certain room.I like the logical structure of the Sonos App but find it somehow unnecessary to need up to 5 clicks to reach the room settings everytime - and I really do feel the need to adjust the Sub or Surround levels almost everytime I change the content on TV.The fact that you took away something that we already had frustrates me most. Does anyone remember this?It doesn’t have to be that gearwheel

I purchases a classical concerto album from itunes that has 7 tracks - the first concerto has 4 tracks, and the second concerto has 3. When I update my music library on Sonos, I get 4 tracks: movements 1, 2 & 4 of the first concerto, and movement 3 from the second. From reading the support topics, it looks like either the whole album gets imported, or none of it does. How can I get all seven tracks into Sonos?

So I updated my Sonos app to S1 this morning and then my speakers. At the end of the update all my speakers were showing. Went to play some music and all grouped except my play:5 (1st gen). Went to go add the play:5 again to the group and it was gone. Play:5 just showing a white light. Restarted the play:5 and still won’t add. Factory reset the play:5 and added it again, it showed up! Went to play some music and it disappeared again. Restarted my WiFi just in case. All work fine except this play:5. Annoying thing is it was working fine this morning before the S1 update :(

I’ve been using Plex with Sonos for a while, and after the time it took to get everything set up I’m loath to change it, but I’m looking for something that doesn’t need to be online to work.Yes, Plex can be configured to work just on the local network, but it’s not how the product is built and isn’t the most reliable of changes.  

YouTube music took over Google play music which I have used for several years on my Sonos systems. The YouTube music Sonos app is just terrible.When you search for an artist there is no list of top songs, there are individual albums, often with one single song under each album.  There are songs by that artist listed under "songs" that aren't listed under the artist, so the songs are in YouTube music they're just not showing up on the search by artist function. For example, search for “Darlene Love” and several albums show up under “artists”, but not all her songs- you can go to the “songs” tab, and two other songs show up that aren't under “artists”. It’s ridiculous that simple searching doesn’t work.  There are no YouTube music “Stations” or “Genres”. You can't create a radio station based on a song. There is no genre searching. There are  very few playlists from the YouTube music. If you search for Christmas music, nothing c

Hi In order to add my favorite radio station I need to add its URL.Where can I find the URL of RSG (http://web.sabc.co.za/digital/player/1.0/rsg/index.html)RegardsMartin

We have the Sonos One speakers.  We noticed that the “Play” and “Shuffle” buttons disappear for many, but not all, of our saved albums. Often occurs after we play the complete album. To get them to reappear, we have to delete the album and re-save it.  We are using Amazon music for the music source.  Does anyone know why this is happening.  

How can I stream CBC music streams and podcasts from the CBC Radio & Music service?  I'm able to stream the live radio stations, "CBC Radio 1" and "CBC Music On Air" (aka Radio 2) from various markets, but I don't see the other CBC music streams or podcasts on Sonos that are available in the corporation's own CBC Listen phone app.

Can i listen to what's playing on sonos in my Samsung S9? I want to send what's playing on sonos into my headphones... 

Dear members, Since today I have a Sonos Five (horizontally spreading love in the room). Also activated Tidal hifi a while ago and am a long time Spotify user.  So I tried both music services (since the S2 Sonos now supports “hifi”) to see if the difference is substantial and worth the double monthly fee of Tidal.  In short I have a real hard time hearing any difference (maybe with some of the Master quality songs it’s slightly improved).  Can anyone tell me if there is an actual difference between both sound qualities on a Sonos speaker. I’ve red the “facts” - the lossless support - but I’m not that impressed..  Many thanks for any advice or experiences!

Is it not possible to get the three pop ups OFF my app permanently?  Add Voice Assistance. NO. Try Sonos HD. NO. Tune one of my SL’s. NO.I have to clear these out every single time I open the app.  Can’t Sonos remember my choices???

We will be visiting someone who still has their Sonos equipment using S1. Will I be able to use my Sonos S2 app or do I need to re download S1? Thanks!

I use play one in my study and move in kitchen. Play one stopped working from app on PC and iphone. All efforts to update failed - going around in circles. Now if I use latest sonos app both speakers play. I want to control them from separate apps.