Controllers and Music services

I have this same issue as listed in many other questions- but none give a solution ...except contact Sonos help? Surely there must be some sort of fix. I have downloaded the app. My computer recognises both Sonos speakers- but the Sonos App cannot find them?! The speakers and this computer are on the same wireless network. I have turned off firewalls, I have turned off vpn, I have turned off and on my router and this computer. No change. Sonos system is not new. Just trying to connect to new computer.

Starting last night my connection to Amazon music is failing.  I have an active Amazon Prime account.  I have deleted, re-added, and re-authorized the Amazon service in Sonos multiple times.  I have had one of my (5) SONOS ONE G2 speakers connected via ethernet cable for SEVERAL months without trouble.  My home internet configuration has not changed in months.  I use the Amazon stations daily.  Still getting the same message: “Unable to play “ANYSTATION” - the connection to Amazon Music was lost”. I have submitted a support diagnostic to Sonos.  The confirmation number is 833045471.  Please advise.

Now that Google Play has moved to Youtube Music and no longer supports thumbs up/down on Sonos I’d like to try out a service that does! I can’t find a list anywhere, and trial and error is very time consuming. Is there a list somewhere? If not, can we crowdsource one here? At least as a snapshot in time.

So, I heard a demo of the Sonos One SL (These things are awesome speakers, no microphones - some of us old folks love the fact that there aren’t microphones!) and the sound was excellent. I fell in love. We are looking for a good sound solution in multiple rooms streamed from my Android device. I saw the Android on the side of the box, and bought two units home from the store that day. After a neve-racking 3 hours, I couldn't do anything besides play Pandora / Spotify / YouTube Music from INSIDE the Sonos app. Each Sonos sub-app was a castrated version of the real thing you might get from Google Play. Watching a You Tube video in the You Tube App? No sound thru these speakers. Using Disney Plus? Nope, can’t do it. Using ANY Android app not in available Sonos’ library. Sorry, no sound for you. Apparently, you can send local audio directly from an Apple Device to these speakers using AirPlay. Good for you guys. Congratulations. I bet that feels great. But please, Sonos, take the Android

I have large playlists of tracks stored on a NAS. While SONOS is playing my imported playlists well, I am not able to resume playing after I have selected another source and SONOS restarts playing the list from the beginning. I have noticed that this is a feature many of other owners would welcome. However, all related posts have been closed for comments. Hopefully this is a sign that the SONOS engineers have got the message and very soon will satisfy its customers by offering a sustainable solution. I keep my fingers crossed. 

Since a few weeks I can't add songs to the queue anymore in the SONOS S2 app. This is the case on my phone. This was the best function of SONOS. What happened?

For some time, our Sonos sound bar went off when we used our XR11 remote to turn off our TV.  Then it stopped.  The XR11 always worked to control the Sonos Sound Bar volume but at some point, the sound di not turn off when we turned off the TV, which was annoying -- we would have to turn the volume all the way down.  I posted about it here: Mystery solved!  At some point, I must have changes the topical fiver connections from the TV to the cable box.  Turning off the TV does noting for our cable box, so the sound signal still came to the Sons.  I moved the optical fiber back tot he TV and, when the TV goes off, the Sonos goes off.  Mystery solved.

I recently became a Spotify Premium subscriber. Knowing I can play Spotify on Sonos systems, I was shocked to find that Spotify podcasts cannot be played through Sonos. Why the hell not? Why is Sonos blocking part of the Spotify content?

I am curious if ANYONE has ever had Sonos Radio play properly? After 7 years and many, many hours of research and talking with customer support, I have not had luck. Highly disappointed in this system - who cares how it sounds when the content is all chopped up

We have a Sonos One & Sonos SL paired as stereo controlled by a Amazon Echo Dot, this is used with Amazon Music Unlimited. I am considering cancelling my subscription to Amazon Music Unlimited and switching to Spotify. Do commands work the same on Amazon Music for instance all we had to say was Alexa Play Radio 2 and Radio 2 started, or Alexa play Fleetwood mac and on came Fleetwood Mac. Ive been told its not as easy with Spotify, and different commands are used. This would be ok with me, but not with my Mrs, its taken absolutely ages to get her to use Alexa, and almost as long to get Sonos Speakers. main reason for change is the Spotify app is much better than Amazon for me. So if Spotify isn’t as easy with commands i will leave it alone, rather than cause issues with the other half

Has Sonos ever provided an explanation for remaining stubbornly opposed to providing at least a 5- or 7-band user controlled EQ in the app? Online searches reveal a fair amount of discussion of this topic over the years, but I can’t seem to find any definitive explanation from Sonos - just a lot of talk about Trueplay, which really doesn’t do it for me.

Hi I know there was a Sonos update pushed around 11-11-20.  Also upgraded to iOS14.  Now I don’t see my Sonos speakers at all when using Apple Music app and trying to Airplay2 to the various speaker sets.  The Apple TV’s I have do show up in the Airplay 2 list.  Just my 4 different Sonos rooms don’t show.  Anyone have any ideas?  Thanks.  

Since upgrading to S1 11.2.4 the internet radio station Phsychedelik Ambient will not play.  I have tried TuneIn, myTuner Radio and Sonos radio all with the same result.  Station plays fine using TuneIn web app.  Appears to be a Sonos issue.  Occasionally when I attempt to start it the TuneIn lead in plays over and over, station never starts.My system is PC S1 control app, bridge and 2 Play3s.How can I get this fixed?

This is a post to help others with Google Search. The problems I had, and the fix.On my Samsung Galaxy S9+, never had a problem, when I changed the router and reset the two ARCs to use it. Wifi & wireless, flawless.The older Note 8 device? When it was the S1, it worked, then the upgrade to S2, worked for a while, then stopped completely. I never got it up and running again.As I work as an IT professional, this was a challenge. I figured it was a combination of older Android on the Note 8, security, the Wifi type 2.4ghz vs 5ghz, some weird configuration.Finally I had wired with RJ45 ethernet cables between the router and the Den TV for “wired” Netflix, Chromecast & Amazon Prime, with a cheap 5-port hub behind the TV.I plugged one of the ARCs wired into the hub, and when it powered up, Lo & Behold, the Note 8 now sees ALL the ARCs in the network!!!So if at least ONE Sonos speaker is wired network to the router, it acts as a “gateway” to the other speakers on the Wifi through

Hi,I’m currently on Sonos version 7.1. Haven’t used my system for a while and am now wondering whether to upgrade to S1 11.2.4?System Info:Sonos Connect ZP90, digital out to HiFi system music files in iTunes library macOS El Capitan planning to upgrade to Mojave, possibly Catalina shortly. mainly using desktop controller version 7.1 as interface, iPhone (iOS 13) as remote onlyDoes anyone here think there are advantages staying at 7.1? Or is there a unanimous consensus that 11.2.4 is the better option? Many thanks for your thoughts on this... 

Hi,I have Sonos Amp controlled via Sonos S2 on macOS BigSur.I can use funtion keys for Pause/Play; Previous and Following, but I cannot use Mute; Volume + and Volume -, with this keys I can controll Mac only, not Sonos Amp.Please, have anyone some solution? Thank you

I have set a Sonos one in my house, but the phone will still connect to Sonos when i use wireless earphone sometimes even the phone doesn't connect to wifi. very weird…. :( 

**Please no comments about what the human ear can or can not hear --  plenty of existing threads for that debate.**I went down the rabbit hole of re-ripping my SACD/CD/Vinyl into higher quality files now that S2 supports 24bit - 48Hz.  I’ve found that these files play pretty well direclty in the S2 app even though some exceed the “1536 bit rate” mentioned here.    If there is a way to play even higher resolution files, I’d like to do so?I also wondered if my 5.2 Home Theater Sonos setup with Arc, 2 Fives, and 2 Subs might play Multi-channel FLAC files.  I’m curious if others have tried this expirement and if so, what have you found? My Setup  AppleTV4k → Arcana (highly recommend) → Samsung TV and Sonos ArcSurround Music Library running on the latest Plex Media ServerHere is what I have found:AppleTV using free VLC App with Plex Media: Plays up to 7.1 24bit/192Hz Flac files and displays as “Multichannel PCM 7.1” in System → About My System.  However, the UX sucks.  The rear channel is m

Are the following features on the roadmap and when will they become available?it has to be easily possible to see in which playlists a song is if I search for one? playlist merging (including handling of duplicates)? Sorting of song / albums  according to date added to playlist or library?this should do it for the start

So this keeps happening all the time on my android phone but the app is  working perfectly on my I Pad, can anyone please help. 

Hello,Is there a way to change the color of the Sonos 2 Icon on my iPhone. It is very unappealing and actually depressing (which we do not need now)  and I would like to personalize it.  Thank you

My entire 20,000+ library of songs on YouTube music are unable to be loaded into the que.  Further, the ability to shuffle songs has completed disappeared!  Basically, I am forced to listen to the most current songs as they appear.  Please Help!

When opening the App on my phone or iPad it always gose  back to music is there a way it stays on the Tv ?

Anyone with experience setting up the xPRESS on iOS14? The app crashes … Should I return the device?All input appreciated! Thanks /Henrik

Hello Everyone,Just an idea for the menu My Sonos, I find that the different icons are a little sad in grey colour.Sonos has (I think) the possibility to modify this menu with more colours or the album cover sleeves by example.Kind regards.