Components and Architectural

I was at a customer's this morning with a problem with a sonos amp that no longer worked ....By analyzing the system, I see that it has "transformed" into sonos connectI renamed it "to verify"I reset the sonos ampI reinstalled it and named it "living room"In the sonos system there is always this "to verify" that hangs around like a ghost and it is impossible to find an option to delete it (or even delete any other speaker)And this seems to cause problems especially when this ghost is selected ..... or in party modeAnother failure of this f****** S2 update ???? Moderator Note: Modified in accordance with the Community Code of Conduct.

HiPrimary side mosfets were toast. I have replaced burned MOSFETS primary side and diodes. Now it powers on and when I start to play something I get orange white blinking LED. I measured all voltages are ok 3.3, 5,12 but not sure for 36v as the reading shows only15volts. Is this ok. Does voltage rise when playing or can be something else like power supply output schotky diodes which they look fine also. What triggers amber-white statusPlease help

Wat kan ik doen om mn sonos luidsprekers weer te connecten met sonos? Ik heb een port die met bowes/wilkins boxen communiceert en ik heb  een sonos luidspreker die nu niet meer te vinden is. 

I never had this problem until the mandatory app update. Now the Sonos Connect to my amp and Klipschorn speakers drops off of the controller after about 2 minutes of play. When I go to add the Sonos Connect back, it has disappeared.Does anyone know how to fix this? I have unplugged the Connect, but the problem keeps happening.

Why is the line in when using a turn table so so flakey. This is so frustrating. Why can’t this be fixedcan someone from Sonos please help. I watch tv then turn it off. Then I play vinyl. Sometimes it works sometimes it doesn’t. It shouldn’t be this hit and miss. I’m using a Sonos amp gen 2  with a project turn table 

All of the sudden my 2 connects keep dropping off after playing for a minute or two. Called tech support and after waiting for over 70 minutes they rep keeps blaming my network…. I said to him if my network was the issue wouldn’t my other 6 units have the same issues, his response, “you have a point...”Is anyone else have issues with connects ?

Bonjour, FIP Radio a lancé 2 nouvelles radio web il y a 1 semaine. “FIP autour du Hip-Hop” et FIP autour du Métal”. Je n’arrive pas à les trouver ni via Sonos Radio, ni via Tune In.Auriez-vous une solution?Est-ce trop tôt?Est-ce une démarche qui doit être prise par FIP pour les intégrer dans les produits Sonos ou Tune In ou l’inverse? Merci d’avance; Damien 

I am no longer able to set my Sonos port to variable volume output since the new software was updated. Where can I locate this to be able to change the port to variable volume versus fixed volume where it is currently at?

I would like to achieve the following with the least amount of hardware, if possible:Use the Sonos Beam 2 soundbar bundle to connect w/ TV for audio (Family Room) Add 2 Eras 300 speakers for surround (Family Room) Add 2 Eras 100 speakers for music (Patio) Add Sonos Amp with a pre-amp to support a turntable (Family Room)Questions:Will this setup work? Assuming the Home Theater will work, can I use this to play music from the turntable and other services in Family Room? Can I use this setup to play music on patio, while using HT components for movie? Bonus:  Can I play music from turntable on Patio?Thanks in advance for your help!

Hello, let me first start by saying i am not a complete novice. i have 9 Sonos Devices and have bought broken units and self repaired 3 of them.  that being said, i can NOT GET THIS STUPID THING TO UPDATE upon setup. i bought a used Connect:Amp from Marketplace. i tested before i left their house and it was working fine, but i forgot and didnt transfer ownership before leaving. i can successfully perform a factory reset and get to the blinking green LED and i can even add it to my system. however, on the system settings page of the app, i get a message that says ‘Connect:Amp is not registered’ and when i click it, i get the option to ‘fix it’. the setup screen pops up again and and prompts to get an update before continuing and that is when i cant continue. i get Error 1,002.  i cannot get this thing to complete (or even start) and update. not on wifi, not over ethernet, i have moved it to different locations including right next to the router… I even tried to use the S1 app but since

I have a new home with a stereo wall system with 8 wired speakers and wanted to be able to also connect my Sonos speakers to play simultaneously throughout my home. I have 1 Beam, 1 Arc, and about 8 Sonos Ones that I am trying to get to play music at the same time as the wall stereo system wired speakers. I bought a Sonos port but am unable to play all at the same time (it is either play the wired speakers via blue tooth only or play my Sonos speakers only but not altogether). Is there a way to do this? Thanks!

I have inquiry about the connection to lifesmart systemIn the building there's 3 floors each have the following specification and arrangement:ground floor: 6 speakers 6w separated into two zone   first floor : 6 speakers 6w separated into two zone   Second floor: 6 speakers 20w separated into two zone   i want the starting point to be in the ground floor and have the ability to control each zone by its owncan you suggest to me the Amp that follow the requirement listed and the needed quantity ?moreover , I need info of the supplier that is affiliated to your company in ksa or MENA regionthanks in advance      2nd Floor 20W1ST FloorGFModerator Note: Modified in accordance with the Community Code of Conduct (removed email and phone number)

System disappeared, had to reset and reload everything, still doesn’t work, spent hours.  Despite being on the same network, restarted routers, amps, phones.  Sonos Should roll back the updates.  I don’t want to spend more hours messing with this.  Considering other systems.  

Hi I have a System Nuvo Player from Legrand that was discontinued in 2021 and now the speakers started to fail, the amplifier is a NV-P3500, can i buy sonos speakers and connect to it ? or will they get damaged ? Tanks

Explicit content filter is not working on the new junky app.  It’s turned on and the songs are tagged as explicit song.  It’s awful as I have young kids.  

I currently have a Outdoor SpeakersSonance - MAG6.1 - Mag Series 6.1-Ch. Landscape Outdoor Speaker System Powered by SonosMy question is I want to upgrade the outdoor subwoofer to a larger size. Do I have to upgrade the amp too or can I keep the current amp. Or can I buy a separate amp/system for just the outdoor subwoofer.Thank you

Did the option to setup Sonos amp with Mono Speaker configurations get remove?

Wow Sonos...Wow.  Can you figure out a way to make your app suck more than it does?  Couldn’t add a port for 2 weeks to an account.  Now I can, but it won’t play music on its own.  If I group it to another zone that is playing music, then it will play.  But if I want it stand alone as another zone, nope.  Doesn’t work.  Then you take away the fixed/variable audio output.  Why?  Who thought that was a smart decision?  When does the CEO take responsibility for this train wreck?  Have you seen the Sonos stock price?  Wow.Has the CEO bothered to read the forums?  Don’t see to many happy folks out there.  How does someone allow engineering come out with a product that they “tested” only to produce this garbage and not have an ability to roll back to the previous app until the actual bugs are fixed?I have a buddy who is a Sonos dealer, he stopped selling Ports because they won’t reliably work.  He sells hundreds of them.  Sonos says they know about the issues and will eventually fix them, bu

Hi, looking for some advice on setup.  Here is my current set up:I am so far unable to set this up for app free use.  It feels like something very simple that i am missing.  I just want to be able to watch tv with sonos, then turn it off and play records via port….and vice versa without using the app.  Its important as if im not home, wife/kids should be able to use either.thanks for your time.

I got a Port to replace my ZP80 which was glitching its connection to my S1 system. I find difficulty installing the Port in this S1- system and wold appreciate some advice

I have a connect:amp and since it doesn’t have airplay i bought a port to get airplay. I can see the port in my airplay options and when I select it I can see the music playingBUT when I group the port with my connect:amp I don’t hear the music. I spoke with support and they are telling me there is some issue with the app but I don’t understand what that has to do with airplay when I’m not using the appAirplay also works perfectly fine to my devices that have airplay built in. I know its not the port because I went to buy another one just to make sure.

just another issue to log after the update. I have 2x arc/sub/amp for surrounds set up in my house.  both amps stopped working after the app update. i restarted one amp, and router, and re-added the surrounds.  still not working. AMP seems stand alone in the app. not longer the Arc + Sub  L+R showing anymore. After wasting a few hrs on the support line and not even talking to anyone i’ve decided just to wait until they update this wretched app.  

Sonos Amp Gen 2.I have had both ethernet access and wifi access for years. I have a NAS device on which I store my music library and run the Plex music service. I can no longer connect using my iPhone. When I disconnect the ethernet cable I can then connect via my iPhone. 

I’m trying to fix a “no power” Connect:Amp Gen 2 and made great progress - before it all went wrong.Fix: Fuse was blown and two MOVs on the VPRI/VMID rails were low resistance. I replaced these, reassembled enough to test it, and it booted! The app found it, added it to a room, and then said it needed an update. This went ahead but the unit didn’t come back afterwards.Current: It powers up (3.3V and 5V rails fine), turns on the white LED for 4 seconds, this then goes off for 18 seconds, and then it repeats. While the LED is off, the Ethernet lights are flashing as expected, so I guess MAC and PHY have been initialised. It will not go into factory reset mode by holding play/pause when powering up.Theories: 1) it was bricked during the update and I’m screwed, 2) there is a fault elsewhere that the previous firmware didn’t detect but this firmware does. I see chat elsewhere about 36V to the riser board, but my reading of the PCB is that the riser just enables the MOSFETS to supply DC to t

I've changed my router. How do l connect my Sonos to the new router?